• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. R

    Issue Backup Import no database user

    This currently not possible due to security restrictions (SSH from single IP only)
  2. R

    Issue Backup Import no database user

    Hi there, I am currently migrating all my customers to a new server. This is what I do: 1. Go to customer on old server and make full backup to ftp backup server 2. Create customer on new server 3. Add the same ftp credentials to the new customer in backup manager 4. Import recently made...
  3. R

    Issue Plesk installer access

    I think it is not intended that you have to kill the process all the time in order to get the installer working? Because I need to do so :D
  4. R

    Issue Plesk installer access

    Ah okay I see. Thank you for your help! After killing the process I was able to open the web installer without problems. Will Plesk fix this issue in the future?
  5. R

    Issue Plesk installer access

    But as I said, I am not able to kill the process properly because the ID is changing every second or so and I don't know why :(
  6. R

    Issue Plesk installer access

    The weird thing is that I am able to access ip:8447/summary.html most of the times. But I am then not able to access IP:8447/update_components.html. Every time I use ps auxffww | grep autoinstaller\|parallels_installer I get a different process ID. [root@server ~]# ps auxffww | grep...
  7. R

    Issue Plesk installer access

    Hello IgorG, thank you for your reply. I have already tried that solution but unfortunately without success. This is why I created this thread ;-)
  8. R

    Issue Plesk installer access

    Hi there, I could not access the plesk installer. I am using Plesk 17.8.3 with a 1and1 Cloud Server and I have opened the necessary ports (8443, 8447 and some more). When I enter "plesk installer" in ssh I get the following error: BUSY: Update operation was locked by another update process...
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