• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. A

    Resolved acronis backup

    Hi All Many thanks for your replies. The problem gone away after a week or so. The Plesk-Acronis extension is now showing the correct scheduled back ups from Plesk control panel
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    Resolved Backup job caused high CPU

    Hi Peter I am having a similar problem and suspect my disk partition might be the main cause ( in your point c). Is there any way to test the hard disk for errors. All articles I read suggest that I have to unmount to perform to check the hard disk? Which is a bit impractical on a production...
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    Resolved acronis backup

    Hi Alexandra Could you please direct me where I should submit the ticket? When I search for help, I get to Acronis Account and asked to sign in. However, my account is on eu-cloud.acronis.com. I can not loging to account.acronis.com with my existing username and password I do not want to...
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    Resolved acronis backup

    I am regularly having problems with Plesk Acronis extension. Every so often the Acronis Back up fails due to quota issues. This isnot a problem . I deal with it reinstalling the Acronis extension. However the newly activated Acronis Plesk Extension does not connect to Acronis Cyber Cloud ( with...
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    Issue username and file permissions

    Super thank you for your guidence. The Dream Pantomime" is great by the way:) gave it a like
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    Issue username and file permissions

    Hi Is it possible to change the username plesk assigns to the admin plesk user during the first account activation as shown below? The long and random nature of the User name in Linux file system is likely create problems further down the line. Many thanks
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    Issue zend_mm_heap corrupted

    Server running on Centos 7 with PHP 7.4 displays the error : zend_mm_heap corrupted quite a few times every day The issue is two day ago it triggered a mpm_event:error and shut down the Apache server at a busy time. I have no php extensions. The domain in questions set to use PHP 7.4.25 run as...
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    Resolved Unexpected Server Shutdown

    HI All I have experienced a similar issue 2 weeks ago. This i snot persitant problem for me but I wanted to undesrtand it better. Reading into the diffrences between Apache MPM Prefork and Apache MPM Event Modes. I found the the optimimum set up is the Event Mode which runs more effecinetly in...
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    Resolved Zip command with password not running

    Thanks for your reply. Yes -P flag needed. Further investiging this I realised the file naming convention was creating this error. I have daily automated reports dumped into a folder. The zip command set to find and zip the files for the actual day repeating daily. Once this issue is fixed (...
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    Resolved Zip command with password not running

    Zip command is not working when used from the task scehedular. Althougt the same line of code runs as expected from ssh terminal. Does anyone have a work around please? Zip -j -R password /zipFolder /files
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    Issue Error: Unable to receive update information for the package(s)

    Hi Igor Thanks for your reply. It made me think there might be a problem with grafana. After uninstalling it from plesk control panel everything updated successfully. Many thanks Trying the reinstall Grafana I get the following error. I suspect it might have something to do with me running...
  12. A

    Issue Error: Unable to receive update information for the package(s)

    Thnaks for your prompt response: I am getting the following: /# yum clean packages -->0 files removed /# yum clean headers usage: yum clean [-c [config file]] [-q] [-v] [--version] [--installroot [path]] [--nodocs] [--noplugins] [--enableplugin [plugin]]...
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    Issue Error: Unable to receive update information for the package(s)

    When trying to update all packages below. I am receiving the the following error. I have removed *.lock files in /temp this made no change still getting the error. My system details are below: Any help will be most appreciated OS CentOS Linux 8.2.2004 (Core) Product Plesk Obsidian Version...
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    Resolved Restoring... not finish

    Hi All I started to have this same problem since yesterday after upgrading to : Plesk Obsidian Version 18.0.36, I am getting the follwing email: Creation date is: 2021-Jun-29 06:01:14 Created by: Plesk administrator (type=server, guid=74283fdd-8e83-4a70-96f1-88f9d6debf19) Created for...
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    Resolved nginx: [emerg] "proxy_read_timeout" directive is duplicate

    Hi All Very useful discussions. I had the same problem today. By removing the duplicate directive from nginx PHP-FPM settings and restarting the services solved this issue Many thanks
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    Question About Memory Slab Growing up to occupy all memory

    This is IONOS server monitoring tool
  17. A

    Question About Memory Slab Growing up to occupy all memory

    adding RAM?? I have huge amounts of free server RAM. The issue is this resource reporting tool Thanks
  18. A

    Question About Memory Slab Growing up to occupy all memory

    I am having the same problems see below the very low point is the server restart. However it appears it does not impact on the server performance Can anyone offer a monitoring settings to show the real RAM usage?
  19. A

    Resolved nginx file upload limit

    Thank you the issue i snow resolved
  20. A

    Resolved nginx file upload limit

    I am trying to increase the file upload limit from 128MB to 1G in Plesk Obsidian(Centos). Unfortunately nothing worked so far. I have adujsted the following: php.ini post_max_size 2000M upload_max_filesize 2000M max_file_uploads 20 max_execution_time 600 And in Apache server...
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