• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. P

    Resolved Plesk update: ERROR while trying to backup MySQL database

    I'm wondering if the duplicate tables in the PSA database already existed in the original setup or is it a result of a bug or something. When I compared "ApiRpcCallsStat" and "apirpccallsstat" table, they are exactly the same and contain exactly the same data. My OS is using ext4 file system but...
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    Resolved Plesk update: ERROR while trying to backup MySQL database

    Thank you @Dave W for your reply but as stated in a previous message, I've already checked that link and couldn't do a backup of the database before trying anything.
  3. P

    Resolved Plesk update: ERROR while trying to backup MySQL database

    So, I reached out to the Plesk customer service to ask if I could get support to upgrade my Plesk version and the fun(?) part is that my Plesk version is actually too old and not supported anymore. So is there really no one who has any idea on how I could solve this problem?
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    Resolved Plesk update: ERROR while trying to backup MySQL database

    Yes thank you for the suggestion but I don't think that $10/month is a huge amount and if they did right their job then the 10 bucks would be deserved :)
  5. P

    Resolved Plesk update: ERROR while trying to backup MySQL database

    Yeah that's what I was worrying the most. So in fact I absolutely have to ask for an official support or it would be like rolling dice right? The most frustrating part is that I haven't found this problem anywhere else on the internet and the only one I found didn't solve it and the OP ended...
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    Resolved Plesk update: ERROR while trying to backup MySQL database

    Thank you @Kaspar for your reply. My license was indeed not purchased from Plesk and I addressed my issue to my host but it seems that it's the least of their worries. I'll try to contact them again. Anyway, I found an old post with the same problem and it's been suggested to backup the...
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    Resolved Plesk update: ERROR while trying to backup MySQL database

    Hello, I tried to update my Plesk version from 18.0.47 to the latest available one (18.0.60) from my Plesk panel (Tools & Settings>Plesk>Updates) and got the following error : I didn't find anything about this specific issue on the internet. The only similar case I found didn't really resolve...
  8. P

    Issue The repository no longer has a Release file

    I think that I have somehow to do it but will this impact in any way my actual websites and applications? Is there anything to take into consideration before upgrading my Plesk version?
  9. P

    Issue The repository no longer has a Release file

    Thank you for your reply. Should I directly change "deb http://autoinstall.plesk.com/pool/PSA_18.0.47_10005/ focal extras" to indicate the latest available source found on Index of /pool I mean is it safe to simply do it that way? It seems to be related to the Plesk version and mine is...
  10. P

    Issue The repository no longer has a Release file

    Hello, I'm using Plesk Obsidian 18.0.47 with Ubuntu 20.04 and I'm having the following error: Should I upgrade both Plesk and Ubuntu to fix the issue? Also if I do so, which consequences there will be on my server (it's actually hosting different applications and websites). Is it safe to...
  11. P

    Question Upgrading an existing Plesk installation

    Thank you for your reply. Just to clarify things, the server is not new and it's already being used with many websites and applications hosted on it. So will the upgrade have any consequences on that?
  12. P

    Question Upgrading an existing Plesk installation

    Hello, When I try to update my packages, I have the following error message "The repository 'http://autoinstall.plesk.com/pool/PSA_18.0.47_10005 focal Release' no longer has a Release file". I guess that it's because of my actual Plesk version being obsolete. But then how to properly upgrade...
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    Resolved Suspicious IP address in the list

    Ok my bad :rolleyes: I didn't even notice that the IP started with a 10.x.x.x and got tricked by the IP lookup that in fact... was showing my personal IP. So happy for having started the most useless topic on this forum. I go back under my rock. EDIT: how to mark the question as resolved?
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    Resolved Suspicious IP address in the list

    Hello, I've just checked my IP addresses list in "Tools & Settings" and found an IP that I have never added. To be honest I'm a real noob when it's about using Plesk and I don't know if the IP was already there in the beginning but it doesn't point to my server location (instead it points to my...
  15. P

    Issue Emails are not delivered nor received

    I'm checking right now for some solutions and will post updates if any for those who would meet the same issue. Thank you again for your help.
  16. P

    Issue Emails are not delivered nor received

    Yes it's the message that I've posted here.
  17. P

    Issue Emails are not delivered nor received

    This line already exists and its value is correct.
  18. P

    Issue Emails are not delivered nor received

    I've searched on the internet somewhere else I can get in touch with them for that kind of issue and it seems that the only way of doing so is to go through the form that I've already submitted. I've also seen that it may take up to 5 days for the changes to be applied. The mail is pretty...
  19. P

    Issue Emails are not delivered nor received

    Ok thank you for the precision, that's what I thought. So it's clear now that it's not the solution I'm looking for. I checked again the link that you provided last time and it says "blacklisted: 2" for those two: vote.drbl.gremlin.ru work.drbl.gremlin.ru Should I give a big consideration to...
  20. P

    Issue Emails are not delivered nor received

    I changed the MX records to use Ionos server and it didn't resolve the problem. Again, I don't know if I did it correctly as I only changed DSN records. One interesting point, is that when I use Ionos webmail (with mail services that run on my server), the email is sent to Hotmail but marked as...
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