• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. alvarezcruz

    Question Backup extention S3 data transfer costs

    Are you using incremental backups? Plesk first needs to download some info to ensure the main backup is there and match the new increment to the last one. I'm assuming this is what's happening so you can test without that option.
  2. alvarezcruz

    Question Using an NFS Share for Local Plesk Backups

    Plesk supports NFS, but you have to change the permissions as instructed in the guide so that Plesk can write to the partition. It should also be mounted to allow file locking. Otherwise, it will fail.
  3. alvarezcruz

    Question wrong certificate

    That's almost certainly the device's local cache. By now enough time must've passed that it fixed itself, but in the future you can just clear the local cache and reboot the phone (necessary on some iPhones) and then you'll see the right cert.
  4. alvarezcruz

    Issue Need Help Whitelisting GTM Noscript in Comodo WAF Rule 214540 on Plesk

    I have no clue about ModSec syntax, sorry for being useless there. I just wanted to suggest changing the ruleset to something else. Comodo is very inactive, and they haven't updated their ruleset in a while. It's possible this won't be a problem with a more actively developed ruleset like Atomic.
  5. alvarezcruz

    Resolved node.js configuration in PLESK Obsidian 18.0.67 Update Nr. 3

    I just opened the site and it seems to be working. How did you fix this?
  6. alvarezcruz

    Issue ModSecurity with nginx not working

    What ruleset are you using? Have you tried others?
  7. alvarezcruz

    Issue Node+Phusion port conflicts

    What value are you using for the port in the app?
  8. alvarezcruz

    Question Local Pricing For License

    In these cases, the best is to get the license from a partner that provides it along with hosting, so it's cheaper (like IONOS).
  9. alvarezcruz

    Issue Can Not Open Task Manager in Plesk

    Is it a ChunkLoadError? What's the full error?
  10. alvarezcruz

    Question Build a VPN server with HETZNER

    Because of how VPN technology works, you can't put your entire server in a VPN so that the sites work everywhere. The Google VPN changes the IP address. Perhaps it's using IPv6 instead of IPv4 and this way the sites are accessible (that's just an example, can't tell what it is yet). What you...
  11. alvarezcruz

    Issue Opening SSH Terminal in Plesk fails

    When you use https://plesk-hosting.mydom.org, are you entering the Plesk port? i.e. https://plesk-hosting.mydom.org:8443
  12. alvarezcruz

    Issue How to update PHP open_basedir and/or httpd.conf server wide?

    This is only necessary to change the value for existing domains. For new domains, you can just set the values you want in Service Plans > Example Plan > PHP
  13. alvarezcruz

    Issue A lot of random "500 Internal Server Error" from nginx since March 10th

    Yes, nginx is lighter than Apache by default and helps with higher traffic, but the configuration has to allow for it. You should match the nginx file limit to the one Apache has. That will prevent unnecessary crashes. Good to hear you're getting a lot of that traffic blocked now! Please tell...
  14. alvarezcruz

    Issue Sitejet - Images not being uploaded to Plesk

    Yeah, I haven't heard of anyone with an issue like this one. Did you import the content from a previous website? Sounds like the webspace has some file system issues during the publishing process. You should ask them to contact us so we can check the error logs from the system.,
  15. alvarezcruz

    Issue Opening SSH Terminal in Plesk fails

    Can't find anything about this error. What URL are you using to access Plesk?
  16. alvarezcruz

    Resolved 500 Modules_Litespeed_PleskPluginException

    Looks like LiteSpeed has some incompatibility with the new version. LiteSpeed is a third party and we don't have any channel to contact them. Could you guys report this to their support team? Support - LiteSpeed Technologies Just to confirm, though, it's just the extension that doesn't work...
  17. alvarezcruz

    Resolved Clicking on Backup triggers the error: Warning: Permission denied.

    Wonderful, great to hear that. Thanks @Sebahat.hadzhi
  18. alvarezcruz

    Resolved 500 Modules_Litespeed_PleskPluginException

    When does this happen? On log in or after you open some page?
  19. alvarezcruz

    Resolved Clicking on Backup triggers the error: Warning: Permission denied.

    plesk repair installation is not covered by plesk repair all
  20. alvarezcruz

    Resolved plesk repair fs libboost/sw-engine failed

    Awesome, thanks for the confirmation.
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