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Search results

  1. alvarezcruz

    Resolved Clicking on Backup triggers the error: Warning: Permission denied.

    Again, looking good. Can't tell what's the wrong permission by this error. Have you tried plesk repair installation (not covered by plesk repair all)?
  2. alvarezcruz

    Issue Plesk Mail Only SSL Still Not Functioning Properly

    Just reproduced it on my end. It does assign webmail to the mail service, so it doesn't match the MX record. I'll see if we can forward it to the dev team.
  3. alvarezcruz

    Issue A lot of random "500 Internal Server Error" from nginx since March 10th

    The default config for Fail2Ban will block requests after 3 failed attempts, for 10 minutes. This is okay for someone who entered the wrong password by mistake to not be locked out forever, but you can be a lot stricter with bad bots. Check out the Fail2Ban section from here for a better config...
  4. alvarezcruz

    Resolved plesk repair fs libboost/sw-engine failed

    There are two of each. The old versions were not removed completely. Remove the old versions, and that should fix the problem. Always best to save a full backup or snapshot before doing this. Should be a command that doesn't remove dependencies, like: dpkg -r --force-depends plesk-libboost-1.84...
  5. alvarezcruz

    Resolved plesk repair fs libboost/sw-engine failed

    Please show me the output of these plesk -v dpkg -l | grep plesk-libboost
  6. alvarezcruz

    Issue How to update PHP open_basedir and/or httpd.conf server wide?

    Changes to the main Apache config files will be overwritten. PHP.ini defaults only apply to new domains. The PHP configs are in a file for each domain. The right way to set this is with a command in the terminal: https://support.plesk.com/hc/en-us/articles/12377477741335
  7. alvarezcruz

    Resolved Enable Xdebug for Subdomain Only?

    Yes, switch it to a dedicated PHP handler. Also make sure that xdebug is enabled in Tools & Settings > PHP > Dedicated PHP handler or those directives won't do anything. After adding the directives, restart the dedicated handler service.
  8. alvarezcruz

    Resolved plesk repair fs libboost/sw-engine failed

    Some of the binaries are missing. This looks like the upgrade wasn't fully successful. Try rerunning the upgrade and see if it installs anything that may be missing plesk installer --select-release-latest --upgrade-installed-components
  9. alvarezcruz

    Issue A lot of random "500 Internal Server Error" from nginx since March 10th

    The problem wasn't your system resources, but the configured limits. The error you shared: 24: Too many open files, happens when the web server needs to open more files than it is currently allowed to. Based on what you said, your resources have some room to increase this, so you could do it...
  10. alvarezcruz

    Resolved Cannot read properties of undefined (reading 'searchFilters')

    Definitely looks like a bug. We've had several cases and our devs are looking into it already. I couldn't reproduce it either so it must have some specific trigger.
  11. alvarezcruz

    Issue Outgoing mail limit

    How have you resolved this in the past? It looks like a mismatch between the Plesk and mail control database. The recommendation here is to sync them with this command: plesk repair mail example.com If that's what you've been doing and this keeps happening then it's likely that there's some...
  12. alvarezcruz

    Resolved Upload Progress PECL issue & IonCube PECL query

    I believe it is disabled by default, rather than Plesk disabling it, and don't remember ever hearing mention that it is unsafe. I would leave it enabled.
  13. alvarezcruz

    Resolved Clicking on Backup triggers the error: Warning: Permission denied.

    Everything looks good there. What about this one? ls -l /usr/local/psa/admin/plib/CommonPanel/Controller/Action/Backup/Trait.php -rw-r--r-- 1 root root 105046 Mar 19 10:06 /usr/local/psa/admin/plib/CommonPanel/Controller/Action/Backup/Trait.php
  14. alvarezcruz

    Resolved Upload Progress PECL issue & IonCube PECL query

    Wonderful, good to hear. Plesk only has an interface for PECL but doesn't manage the repos. Those are from third parties. If you need a specific version, then you can try to install the extension manually.
  15. alvarezcruz

    Question IPv4 forwarding rule

    Yes, the docs have some: Event Handlers | Plesk Obsidian documentation. It's just adding an event handler in Tools & Settings > Even Manager. But more specific to you, I think the setting you're looking for is "Firewall rules activated." I haven't tried this before, so you should test to make...
  16. alvarezcruz

    Resolved Problems with sw-engine

    Could be a number of things. You can try reinstalling the package, in case it's corrupted. Let's check the logs, shall we? Share /var/log/sw-cp-server/error_log and /var/log/sw-cp-server/sw-engine.log Install atop and change the interval to 20 secs. Then share a screenshot of the atop logs...
  17. alvarezcruz

    Question IPv4 forwarding rule

    Yes, what he said. Use the event manager to add the rule every time there's a change. You can ask if you need more specific steps for that.
  18. alvarezcruz

    Resolved Upload Progress PECL issue & IonCube PECL query

    Most likely a problem with the repositories. Back up the old ones cp -a /etc/apt/sources.list{,.bak} Edit them vi /etc/apt/sources.list Replace the contents with the defaults and save the file deb https://ftp.debian.org/debian/ bookworm contrib main non-free non-free-firmware deb...
  19. alvarezcruz

    Question IPv4 forwarding rule

    Plesk will only touch your iptables rules if you enable Plesk Firewall. Just uninstall that and use the system firewall or an external firewall instead.
  20. alvarezcruz

    Resolved Clicking on Backup triggers the error: Warning: Permission denied.

    What's the output of these commands? ls -ld /usr/local/psa/PMM/tasks && ls -l /usr/local/psa/PMM/tasks/ ls -ld /usr/local/psa/PMM && ls -l /usr/local/psa/PMM/ Plesk Repair may not catch an incorrect permission if it's on the parent directory, so please share that to check.
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