• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    Set up "site" for centralized includes

    They could be, but it wouldn't provide you the ability to use contents as ASP includes. I've actually written a couple utilities that manage most of this in order to map a folder from one site (with the correct permissions) to all the non-service sites (ie; not to webmail, plesk, and so...
  2. S

    Testing Site Prior To DNS Switch

    Just add an entry to your HOSTS file so that your computer sees the site at the new IP. How to edit the HOSTS file is different based on the specific OS you're using, but it's just a matter of editing one text file on your computer.
  3. S

    DNS zone serial number is 0 after upgrade

    Just resolved this on one of our servers with a bit of SQL and patience. USE AT YOUR OWN RISK! Login to the PSA database. Run this: UPDATE `dns_zone` SET `serial_format`='YYYYMMDDNN',`serial`=CONCAT(DATE_FORMAT(NOW(),'%Y%m%d'),'01'); Now login to Plesk, click domains, select all, group...
  4. S

    Setting up SPF for outgoing Emails

    Don't include "mail", just leave that portion blank: Unless, of course, you actually send email as "joe@mail.mydomain.com" Also, disable the DomainKeys stuff. They don't work.
  5. S

    HELP - SPF DNS record preventing mail being sent

    Most likely it's actually a problem on their end. If they have their mail echanger server pass the message to another server inside BEFORE testing SPF, it'll fail the SPF test because you're using "-all" - which says "and no other servers are allowed to relay". The relay INSIDE their network is...
  6. S

    The Plesk Web Server service on host as.xxxxx.com is down.

    Since disabling the auto-backup and running it manually outside of Plesk, we haven't had the same issue reappear.
  7. S

    Plesk deletes the SMTP Debug Logs

    Then I would address the question to MailEnable - asking them to provide a feature within the LogAnalyzer to use a different directory as the debug log source. They'll probably be receptive to it.
  8. S

    Plesk deletes the SMTP Debug Logs

    This is covered here: http://kb.odin.com/en/3545
  9. S

    Limited DNS recursion / master-slave setup?

    I'm trying to setup my servers so that DNS requests for any domain hosted by any of the servers will be properly relayed to the correct server so that my clients don't have to setup NS records at their registrar beyond a simple ns1, ns2 and/or ns3. Plesk, as far as I can tell, is only...
  10. S

    MailEnalble 3.6 and Plesk 8.6

    That sounds *really* familiar. It's a real pity when something is so broken that when you it is fixed it causes pain. :( Oh hey, if you're using ME Enterprise, I wrote a patch file that'll add the domain name automatically to the "HooDoo" webmail. It makes it easier for "those people" to login.
  11. S

    MailEnalble 3.6 and Plesk 8.6

    Ah - that's the problem. When installing MailEnable you need to select custom install and change the "site" that it maps to to the "webmail(webmail)" site. It will ensure the root directory access permissions and the virtual path mapping are accurate. As a rule, you should *always* do custom...
  12. S

    MailEnalble 3.6 and Plesk 8.6

    The passwords are probably out of sync. Set the password for the default user for the "/mewebmail" folder on the webmail "site" in IIS, then set the password for the same user in the user accounts snapin. You'll need to make a random password up - use the same password for both.
  13. S

    Weird Problems with HTTP & HTTPS

    Both worked for me - though they both ran EXTREMELY slow. Have you tried "top" to see what happens when you hit the pages?
  14. S

    Weird Problems with HTTP & HTTPS

    Try killing the log files for the problem domain (back them up first, of course).
  15. S

    The Plesk Web Server service on host as.xxxxx.com is down.

    I'm experiencing something similar to this, and I also am troubleshooting something on the same server where the backup tmp folder keeps filling forever. I deleted 74gb of **** data that was all created within a 3 hour period in it last week during "backups" (there's only about 15gb of data...
  16. S

    MailEnalble 3.6 and Plesk 8.6

    1. Upgrade/update MailEnable 2. Reboot 3. Run Plesk install or patch 4. Reboot 5. Login to Plesk and view the "server components" page. 6. All should be well. You *may* have to perform mass assertions on the Webmail config. This is done by: 1. Login to Plesk 2. Click "domains" 3...
  17. S

    MailEnalble 3.6 and Plesk 8.6

    If you've rebooted after the ME upgrade, and ran the Plesk installer again (keeping existing options), and rebooted after *that*, you should have the webmail functioning correctly. It's possible that you installed MailEnable with default options and it didn't bother to try detecting the correct...
  18. S

    MailEnalble 3.6 and Plesk 8.6

    Just run the installer or a Plesk patch file again - and step through the install. When it's done it'll probably need a reboot.
  19. S

    Add a list of mail adresses!

    You can use a command line interface. I use Excel to compose series' of commands like this with a function to generate random passwords within one column. Quite simple actually.
  20. S

    MailEnable

    I've been using ME Pro for 5 years with Plesk and it's worked fine almost the entire time. Each time I had issues, they were not issues with MailEnable, but with Plesk permissions. Since upgrading to Plesk 8.4 I haven't had any problems with MailEnable. Now with 8.6, we've experienced no...
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