• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    MS Outlook cannot send or receive emails

    Does the mail server status appear as "running"/green under Services Management? Are you using the correct settings? The COMPLETE email address and password? The correct domain name - and does the domain name map to the correct IP address? Is your ISP blocking mail access? Is your ISP using an...
  2. S

    Filezilla FTP server

    To my knowledge, FileZilla Server isn't supported through Plesk - but you could run it on a non-standard port and it would work fine (as long as you poked holes in your firewall for it). It would NOT automatically map user accounts, permissions and the like. I loved FileZilla Server - until I...
  3. S

    Stats problem

    Something else you might try is doing a "group operation" disable for the stats functionality, then another "group operation" to re-enable it.
  4. S

    Redirect 301

    .htaccess won't work on Windows without an ISAPI module addon. If you setup the subdomains individually, you can use a default.asp file (or similar) to redirect with the following code: <% Response.AddHeader "Location", "http://example.com/" Response.Status = "301 Moved Permanently"...
  5. S

    Subdomain working as catch-all

    It needs a dedicated IP address.
  6. S

    Plesk 8.6 firewall problem

    Server -> Components Management -> Firewall Click on the word 'Firewall' to select and activate the firewall. Once it's enabled, you can configure it through: Server -> IP Addresses -> Firewall -> [Connection]
  7. S

    Suggestion: Simplified Permissions

    If you want very simple permissions, switch to Linux. Windows permissions are more complex by design, and I wouldn't have it any other way. Adding a layer of simplicity to it would inevitably put novice users further at risk when they give permissions that arent necessary.
  8. S

    Not able to send emails from Plesk server

    Looks like your domain is misconfigured in Plesk. Check "Server" > "Server Preferences" for the hostname field.
  9. S

    MySQL Problem

    I think you might be best off uninstalling Plesk completely, and then reinstalling it. If you MySQL db was removed, you're lucky to have any functionality at all still.
  10. S

    Edit limit client

    My first guess would be that since 2gb / 5 domains = 400mb, you can't use 500mb as a domain-level limit.
  11. S

    ftp error: user cannot log on, home directory inaccessible.

    My guess is that when you deleted and recreated the domain, you used the same FTP username. Try it again, but this time use a DIFFERENT username. This makes a difference, because there might be traces of the previous account that remain from a prior account, and those traces can cause issues...
  12. S

    Plesk + MailEnable + Spamassassin + psa-spam-filter

    I'm running the same setup, and it works fine. I suspect something else is going on.
  13. S

    Reg mirroring of mails

    This is actually something you'll have to enable directly within your mail server software, if the feature is available there.
  14. S

    File Editor DOES NOT WORK AFTER LATEST PATCH 6.0.4

    Have you checked the owner and permissions on the file?
  15. S

    Plesk + MailEnable + Spamassassin + psa-spam-filter

    You don't say if you're running the latest hotfixes for ME. Make sure that's secure: http://www.mailenable.com/hotfix/ ME had several major issues that caused crashes. Not saying this will fix it, but it's worth a shot.
  16. S

    File Editor DOES NOT WORK AFTER LATEST PATCH 6.0.4

    This looks like it could be related to the "fix": 4. Read/write permissions being changed on filesystem upon hotfix installation bug is fixed Have you checked the owner and permissions on the file?
  17. S

    Unable to delete accounts

    The action log is available in the 'server' section at the bottom. The psa error log is located in the event log viewer (login to RDP). You might have better luck explicitly disabling functionality on the account before trying to remove it. Stuff like deleting email accounts and what-not...
  18. S

    FTP account management - where is it?

    Login to Plesk, click domains, then the specific domain, then 'setup'. The FTP account for the site is listed there.
  19. S

    Suggestion: Simplified Permissions

    If you're really so inclined (and naive enough to think it's a good idea), you can login to plesk and select the domain. click 'setup', then check the box at the bottom for "additional write/modify permissions". This will give full read/write perms to all necessary accounts. And it will increase...
  20. S

    Bind DNS to Microsoft DNS

    As long as you used Plesk to setup the domain configuration, switching between BING/MSDNS services shouldn't cause any problems. To switch, within Plesk go to "Server", then "Components Management". Click the link "DNS Server" and select the other one.
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