• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    Application Vault "error in your SQL syntax"

    thanks Ally, I'm hesitant to switch database providers again because the last time I did (with 8.3.0.0) the entire database was abandoned and I had to restore it from backup - leaving Plesk and several Plesk-dependent functions unavailable for 2 hours while I reinstalled and restored from...
  2. S

    Application Vault "error in your SQL syntax"

    Receiving the following error in Plesk when clicking the 'Application Vault' link in the 'Server' tab. Any idea how to fix it? I'm installing the new application pack now, but I doubt it will fix an SQL coding issue - it appears to be a direct result of using the reserved word 'release'...
  3. S

    ERROR: The up2date utility failed to install the required packages

    It's happening here, too. This is what up2date says:
  4. S

    Fix: web-form autoresponder issues

    We migrated a site from Plesk 8 for Linux to Plesk 8 for Windows, but the autoresponders that were previously set up started responding ONLY to the PHP sender/anonymous account. We fixed this by adding a "Return-Path" header to the message in the 4th mail() parameter ($email is the users...
  5. S

    SpamAssassin configurations

    Some of those blacklists you're using block legitimate traffic quite frequently - they're not intended to be used publicly. DO NOT reduce the hit ratio to 3! You'll regret it, as a lot of your legitimate email will start getting flagged as spam, and if any of your users have training turned...
  6. S

    Update to 8.3 Domains list gone?

    Sounds like your plesk database was overwritten. You might be able to restore a daily backup (check the FAQ) to get most of that data back. Alternatively, you could manually import data if you have a copy of the archival data (the MDB file if you didn't change any settings).
  7. S

    Fatal error: Cannot redeclare class pleskexception

    Try the 8.3 and 8.3.0.1 updates. I have not experienced the error again since I isntalled those, BUT it may not be a direct result of those changes (I've made several other changes, too).
  8. S

    Hundreds of errors from Plesk Scheduler

    I'm getting hundreds of errors like this within "The Plesk Scheduler notification": There are a variety of formats, but the errors are pretty consistent with this portion: Thoughts?
  9. S

    AUTOMATING custom error documents

    Has anyone accomplished the PERSISTENT automation of these custom error docs in the past? My goal is to change the 404, 404.2, 404.3, 500, 500.100 and a couple other events to a "URL" mapping of: /file.asp I need to be able to apply custom error documents to specific handlers within new...
  10. S

    Changing Plesk database provider

    http://download1.parallels.com/Plesk/Autoupdate/plesk_8.3.0.1_update080228.13.htm 8.2 and 8.3 both had broken db migration functionality. Upgrade to 8.3.0.1 - it works fine there.
  11. S

    Mail Relay Issue

    Check your server for web-mail applications or webmailing scripts - that might have security issues or allow any input including "to" or "from" addresses. Often these will leave tracks in the raw MSG files, so you can see that it was from a specific web-based function.
  12. S

    Hotlink Problem - Please Help Me!

    http://download1.parallels.com/Plesk/Autoupdate/plesk_8.3.0.1_update080228.13.htm Notice that one of the patched functions is hotlinking. Upgrade.
  13. S

    Firewall Problem

    Yes. ALGS is a protocol-layer filter, which means it can affect ANY long-duration IP transaction, like a large FTP upload/download.
  14. S

    Horde webmail - can't login

    The 8.3.0.1 patch disabled webmail on all of our domains. Login to Plesk, click "Domains" then check all the boxes for all domains and click "Group Operations". Check the option for "webmail: <whatever you prefer>" and save it. That should fix you up. HOWEVER, I recommend against using...
  15. S

    need to re-install mysql

    It oughtta function like so (I've used similar methods to fix other issues, like MailEnable and Webmail): Control Panel > Add/Remove > Plesk > Change > uncheck "mysql", install After it's done you'll probably have to reboot. Then go back in and reinstall by checking the same box.
  16. S

    How do I downgrade MySQL to 4.1 from 5?

    I think the problem is rather that what you're asking isn't a simple thing to accomplish. One of our clients needed to have MySQL 4 for an older PHP app that doesn't support MySQL 5. After I spent about 8 hours digging through alternative options (like downgrading MySQL, replacing her...
  17. S

    DNS Records for Domain Aliasses not provisioned.

    Repovisioning the 30+ aliases on my server was VERY fast when a domain only had a single alias. However, it appears that ALL domain alias mgmt takes longer and longer depending on how many aliases are on a site. The first alias is added and modified in a second or so The 5 takes a bit (15-20...
  18. S

    What to do when MailEnable doesn't work

    Oh yeah, one other symptom that suggests a reconfig will fix the problem...when you run the 'mchk' program to 'fix' mail for your domains you see the text "unable to remove blocking file" repeated for each mailbox. If you've got a couple hundred domains with several dozen email accounts each...
  19. S

    What to do when MailEnable doesn't work

    First, scream. Then check the logs. While the error messages you MIGHT get in an email client are short, they're not very detailed. Check the logs here: C:\Program Files\SWsoft\Plesk\Mail Servers\Mail Enable\Logging\ Ideally, you want to look for the "debug" log for the specific service...
  20. S

    Unexpected error at Mail Enable mail global filter (CPleskMEMTA::Execute line 140)

    Any luck with this sachind? We had a series of MEMTA errors with the same description (over a hundred straight errors) today, and would really like to know how to fix it. We never had this problem using ME Pro *without* Plesk on our previous servers.
Back
Top