• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. E

    Question Backup to cloud pro not included in Web Host licenses?

    I lost many hours trying to make backup to Dropbox work for my domains until I learnt that I had to have a suposedly unrelated Backup to Cloud Pro extension that I was not supposed to need (at least I did not need it in the past). I cannot help it if you decided to charge for it, but... at...
  2. E

    Resolved NGinx deny rules and Firewall (iptables?)

    FOLOW UP: After restarting (and therefore, removing all rules from persistent fail2ban) i have been able to update the firewall without problems.
  3. E

    Resolved NGinx deny rules and Firewall (iptables?)

    Ok, I think I found the problem... Some years ago (4 years!) I added a hack to /etc/failban/action.d/iptables-multiport.conf in order to save and reload the bans between restartings: DISCLAIMER: DON'T DO IT! I ONLY COPY IT HERE FOR REFERENCE, IN CASE SOMEONE ELSE USED THE SAME HACK THAT I...
  4. E

    Resolved NGinx deny rules and Firewall (iptables?)

    I am trying to create the iptables --list right now but the system has problem locking the xtables. Another app is currently holding the xtables lock; still -9s 0us time ahead to have a chance to grab the lock... Another app is currently holding the xtables lock; still -19s 0us time ahead to...
  5. E

    Resolved NGinx deny rules and Firewall (iptables?)

    Hi, I have a problem with a production machine. My Firewall (Plesk->Extensions->Firewall) tells me that I have to apply the changes. But when I try to it simply halts the machine (or the network, who knows) to the extend that I cannot ping it and I have to hard reset the server for it to work...
  6. E

    Issue Failed to apply the firewall configuration - [ext-firewall] set to 40 seconds

    Trying to apply changes to configuration totally halts the server to the extend that I have to ask for a hard reset to my host provider. Changes are quite easy. Simply adding some countries to the banning list following Plesk documentation. Nothing fancy. The first time I tried to update the...
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    Question why static files end up in apache2 log?

    Hi, My server is not fast enough so I am trying to find ways to improve it. One thing I don't get is that even when I have nginx set to act as proxy for static files, some of them get into apache2 log. Can anybody tell me how is it possible? Example: access_ssl_log <someIP> - -...
  8. E

    Resolved ERROR while trying to Another transaction in progress!

    The post talks about innodb_table_stats but the one I had wrong was innodb_index_stats, so I did what you said and the result was the error persisted. Anyway I found another post with info to recreate index_stats table. I matched both posts and ended up solving the problem somehow (who knows if...
  9. E

    Resolved ERROR while trying to Another transaction in progress!

    The problem is that backup process is not working correctly... How do I solve it?
  10. E

    Resolved ERROR while trying to Another transaction in progress!

    I know that dump because it saved my day last week. I ran out of space some days ago and that created some problems, one of them being plesk being unable to upload its own keys. When I solved the space problem I went to manually updating plesk licence keys (from the interface, not the cmd)...
  11. E

    Question How do I backup psa database regularly and to Dropbox?

    I do have a server with some 10-20 domains, some of them with tens of gigs and big databases. I do backup domain by domain, daily, using Plesk backup. But I see no way to backup psa database, or horde. If the database server breaks in a bad way, I can rebuild the domains one by one, but I cannot...
  12. E

    Resolved ERROR while trying to Another transaction in progress!

    Some days ago I wanted to back-up psa database and I did it through the only option I could find in the server: Back up from server backup. That backup tried to back up all server and hosts, so I had to hard kill it because the server is heavy loaded and used. Anyway hard killing backup...
  13. E

    Resolved Plesk backups failing with error

    Just a quick line... In my case the error appeared when I was forced to hard reset a backup process that I started by mistake (I only wanted to backup plesk config database). I understood the problem was with those backups being only half cooked so I deleted them from the server. The problem...
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