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Search results

  1. D

    Cannot Publish

    As I understand you are trying to publish into domain hosted on Parallels Plesk CP, so try to define working directory in the following way: /httpdocs/dir1 . Also, check the following artilces, just in case: http://kb.odin.com/en/4008 http://kb.odin.com/en/1761
  2. D

    Default Template

    As I know for Parallels Plesk Sitebuilder for Linux/Unix template with the first ID in database is taken in such cases. By default it is personal-018 template. Try to check Sitebuilder database and find table with templates. Check the template ID which is used by default for design while you...
  3. D

    Page can not be displayed

    Try to check the following article: http://kb.odin.com/en/5244 Old version of ionCube on published server could be the reason for this.
  4. D

    Registration page does not allow to insert sub-pages: for what does it serve?

    It looks like there is some misunderstanding exists concerning purpose of registration module. Please check following link: http://download1.parallels.com/SiteBuilder/4.5.0/doc/user/en_US/html/providing_registration_to_your_site_visitors.htm You can set up voluntary user registration on...
  5. D

    Can't post content on template

    The thing is left hand column is purposed for 2nd level menu items, like for example, here http://www.bizmancan.com/page9.php on your website. Try to add sub-page for home page and you will see sub-page link on the left hand column. So there is no actually issues with templateaa-10 or any other...
  6. D

    How do I publish the wizard in my domain?

    If you are using Parallels Plesk Control Panel for your domain administrating, you can use Plesk and Sitebuilder integration for site creation. For more information about how to do that use following documentation...
  7. D

    Missing module data for gallery

    Did customer change publishing location? Actually, such issue should not take place after changing template for the site. It looks like there was something else. Generally, Parallels Plesk Sitebuilder stores modules data on publishing side, so it should be there. Also, what do customer see...
  8. D

    Add smaller banner

    Yes, you can try to add one, but it is suggested to use banners with demensions as default one has. Please check also following article, it could be useful for you: http://kb.odin.com/en/6215
  9. D

    FTP error: Such working directory does not exist

    Make sure that publication settings are defined properly depending on which publication method is used. Here you can find detailed description of each publication settings parameter including site URL and working directory...
  10. D

    Changing the header or banner size

    Each template has it's own limits for banners and this parameter can not be changed for particular template. You can create your own template basing on some of the pre-installed templates where it could be possible to use head banners with demensions you need. Please refer to custom template...
  11. D

    FTP error: Such working directory does not exist

    First of all make sure that all requirements for the publishing host are observed: http://download1.parallels.com/SiteBuilder/Windows/docs/4.5/en_US/sitebuilder-4.5-win-admins-guide/host_requirements.htm From the error it looks like that: 1. Specified working directory does not exist...
  12. D

    Client Domains

    Sorry, I provided link for Linux/Unix version. Please check this one http://download1.parallels.com/SiteBuilder/Windows/docs/4.5/en_US/sitebuilder-4.5-win-site-owners-guide/edit_publishing_settings.htm. This is for latest 4.5 version but general functionality is the same.
  13. D

    Client Domains

    If it is allowed for the customers to make changes in publications settings than each user could specify necessary settings like host, domain URL, FTP user credentials for his own site. For more information please refer to the following part of Site Owner's guide...
  14. D

    OM XSLT or PHP XSLT extension

    You can also check list of publishing requirements with help of this article: http://kb.odin.com/en/1812 As I understand you have custom PHP compilation. Try to recompile it as described in this article: http://kb.odin.com/en/1814 I can see that "--with-xsl" option is missed. As soon as...
  15. D

    An error has occurred during publishing via FTP -

    First of all check the following article http://kb.odin.com/en/1812 and make sure that all server requirements are observed. After that check Sitebuilder admin CP -> Logs section for more detailed error output as soon as you click on "Verify Publication" and get the error. Let me know the output...
  16. D

    Publishing error and it seems "init.php" missed.

    Try to check following article also: http://kb.odin.com/en/5373. Probably there is not enough time for publishing and apache time out takes place. Try to encrease time out in Apache configuration as described in article, restart Apache service and check this situation one more time. Let me know...
  17. D

    How can i integrate SiteBuilder with DirectAdmin?

    Actually, there are no special guide for Parallels Plesk Sitebuilder installation on CPanel server. You can use installation guide. But there are some specifics exists which could affect installation process. For example, Apache is installed on Cpanel server not as RPM package, but during...
  18. D

    How can i integrate SiteBuilder with DirectAdmin?

    Unfortunately, there is no integration part between DirectAdmin and Sitebuilder. Parallels Plesk Sitebuilder is fully integrated with Parallels Plesk Control Panel only. It is not possible to guarantee that Sitebuilder will work with DirectAdmin on one server. I know only Sitebuilder+Plesk and...
  19. D

    Cannot publish website

    I have replied you here: http://forum.parallels.com/showthread.php?t=85207 Let's keep one thread for this issue for further communication.
  20. D

    Cannot publish

    Do you still experience this issue? If so, try to check Server -> Logs section for details. Also check symptoms from the following article: http://kb.odin.com/en/5373 and if it is similar try to apply suggested solution.
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