• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. D

    Script problem

    Looks like some part of localization is missing. The things is that if you check the official website language packs here: http://www.parallels.com/download/sitebuilder4/ you will not find Portuguese ones. Looks like Portuguese locale came with old version. At the same time captcha feature was...
  2. D

    sitebuilder

    GustaafB, In case you have 0 in "Sites published with SiteBuilder" this means that it is 0 but not unlimitted. In case of unlimitted license type it will be displayed exactly as unlimitted. I can suggest you to clarify this question with customer support service by creating a request here...
  3. D

    sitebuilder

    Could you please clarify the following 2 questions: 1. What is the value for "Sites published with SiteBuilder" in Plesk admin CP -> Tools&Utilities -> License Management section. 2. Under which user you are logging it to Plesk panel and does not see the "Launch SiteBuilder" button?
  4. D

    Html message in footer Design

    Looks like you are using latest 4.5.8 build of Parallels Plesk Sitebuilder. You can check it in Admin CP -> Server -> License Management section. If so, please check the release noted for this update...
  5. D

    Logos appear as thumbnails

    If you are using version 4.5.7 or higher please note the following: http://download1.parallels.com/SiteBuilder/4.5.0/doc/admin/en_US/html/index.htm?fileName=64020.htm As for banner images, each template has it's own banners with different sizes, so uploaded banner images could be different...
  6. D

    Portuguese language fault

    Could you please provide the example of the original and final published text?
  7. D

    Not able to change the name of web site.

    You just need to install your license key. In case you do not have it suggest you to contact customer support service by creating a request here: http://www.parallels.com/support/request/ (category - Customer support and Licensing) or just call to phone support line...
  8. D

    Use PayPal Shpping Cart

    Not sure if I understand the question correctly but if you need to leave only one payment system - PayPal in eShop you can disabled rest payment systems in main administrator Sitebuilder configuration: Server -> Modules -> Eshop section. If you meant something else please give me more...
  9. D

    sitebuilder

    Yes, everything is correct. First of all make sure that PPSitebuilder component is installed with Plesk. In admin CP go to Settings -> Server Components and check PPSitebuilder status. If it is not installed you can try install it through Tools&Utilities -> Updates section in admin CP...
  10. D

    Not able to change the name of web site.

    It depends on what license number do you have there. Do you have the same license installed you had or some default one? What is the update and expiration date for it?
  11. D

    H E L P! Deleted wrongly some pages

    The instructions provided upper are related to actions on the server directly. You must have root access on the server where Sitebuilder installed. Please check it up and follow the instructions if you have root access on the server. As for publication, before making it you can check the...
  12. D

    sitebuilder

    I can suggest you to check the product documentation and find Sitebuilder related topics: User's guide: http://download1.parallels.com/Plesk/PP10/10.0.1/Doc/en-US/online/plesk-administrator-guide/plesk-control-panel-user-guide/index.htm -> Hosting and Managing Websites -> Setting Up Your...
  13. D

    Not able to change the name of web site.

    Hello, I assume that there is something wrong with the licese on the installation. It was not auto-updated or default one is installed. Plese check Server -> License Management section for more details. From the error I see that only 1 site allowed in installation but I suppose you have many...
  14. D

    H E L P! Deleted wrongly some pages

    reply Parallels Plesk Sitebuilder supports only two-level menu on the site, but there was some issue which allowed to place the page on the third level. It required to do number of steps on Design action with moving page down, left, right and so on. So I assume, somehow you managed to place...
  15. D

    Hotfix-20100907 - Bug

    Добрый день, Дело в том, что последнее обновление как раз содержало обновление для системы, которое предотвращало исполнение кода на страницах сайтов, подготовленных с помощью Сайтбилдера. Это была уязвимость в продукте, которая на данный момент исправлена. Некоторую информацию по этому...
  16. D

    French and english version

    Unfortunately, there is no such built-in feature in Parallels Plesk Sitebuilder to create multi-languages web sites. For now, you can create two sites with the same content but in different languages and publish them into different folders, for example, httpdocs/en, httpdocs/fr. After that...
  17. D

    [bug] sitebuilder is not working properly with firefox

    Hello, maxioana, thank you for the detailed report. Please make sure that both fixes from the following KB articles are installed on the server: http://kb.odin.com/en/9081 and http://kb.odin.com/en/6591. This should resolve all the issues with modules. As for the demo site version it was...
  18. D

    Firefox 3.6.9 WYSIWYG problem

    For the reference http://kb.odin.com/en/6591.
  19. D

    [bug] sitebuilder is not working properly with firefox

    I guess this hotfix should help, please check it up: http://kb.odin.com/en/6591
  20. D

    [bug] sitebuilder is not working properly with firefox

    Could you please provide some more details on that? As I understand these modules are installed on your Sitebuilder but you cannot use them. How exactly they do not work? Can you add them into page? All modules are FireFox compartible and work fine with it. Officially supported browsers are...
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