• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. D

    Adding links

    Hello, As soon as you are on Edit step of the wizard, just type "Click here" text, select it with the mouse coursor and use Insert/Edit Link button from toolbar. Define the URL for this link and click Ok. Does this work for you?
  2. D

    Step 2 kicking back to admin panel

    As I understand everything looks good now? Let me know if you have any further questions here.
  3. D

    Step 2 kicking back to admin panel

    On this step, this requires some additional investigation. First of all try to check apache Sitebuilder logs on the server for any errors when you are kicked from the Wizard step. Probably some page could not be found and you are redirected to admin console because of that. Try to check...
  4. D

    Parallels Plesk Sitebuilder 4.5.8 for Linux/Unix is released.

    Parallels Plesk Sitebuilder 4.5.8 for Linux/Unix is released. http://autoinstall.plesk.com/SiteBuilder/SiteBuilder_4.5.0/autoupdate/patches/sitebuilder-4.5.8_build2010090700_linux.html To install update, please log into Admin panel and got to Server -> Autoupdate section.
  5. D

    Anyone applied the patch Site Builder 4.5.8?

    This is official patch, so feel free to install it. For details, please check reference below: Parallels Plesk Sitebuilder 4.5.8 for Linux/Unix is released. http://autoinstall.plesk.com/SiteBuilder/SiteBuilder_4.5.0/autoupdate/patches/sitebuilder-4.5.8_build2010090700_linux.html
  6. D

    error with install in CPanel

    It looks like Sitebuilder database is inconsistent or was not created at all. Sometimes during installation on cPanel installation scripts can not connect to database. On cPanel server mysql user and password are stored in /root/.my.cnf. They cannot be overwritten by Sitebuilder usual way...
  7. D

    New SiteBuilder planned for Q4 2010

    Topic: Plesk Panel 10 Marketing Preview- Sitebuilder Date: Wednesday, August 4, 2010 Time: 8:00 am, Pacific Daylight Time (San Francisco, GMT-07:00) ------------------------------------------------------- To register for this meeting...
  8. D

    Fatal error: Maximum execution time of 240 seconds exceeded in /usr/local/sitebuil...

    Alexandre, Try to setup similar values on your server: # less /opt/php52/etc/php.ini |grep exec max_execution_time = 3600; Maximum execution time of each script, in seconds # less /etc/httpd/conf/httpd.conf |grep Timeout Timeout 2400 # cat /usr/local/sitebuilder/etc/php.ini | grep...
  9. D

    New release and new update 4.6.0 (??)

    Please check the following thread for some details: http://forum.parallels.com/showthread.php?t=102296 It is planned to conduct a webinar on new version of Sitebuilder. Those who would like to participate in webinar could register by sending e-mail to pp10sb-preview@parallels.com. You should...
  10. D

    Sitebuilder E-shop problems

    Patch Hi, First of all, please review the following part of documentation related to "Terms of Service" option: http://download1.parallels.com/SiteBuilder/4.5.0/doc/user/en_US/html/toc5626994.htm As I remember there was an issue with this option in Sitebuilder. In the attachment you can...
  11. D

    Cannot Publish -Error

    Hi, Please try solution from the following article: http://kb.odin.com/en/6894 It should help to resolve the issue.
  12. D

    New SiteBuilder planned for Q4 2010

    Good day! Actually, I am not working with Parallels Sitebuilder now but do some other staff in company. Checked forum threads with my own interest to native product which I worked with for several years :). As I know there is no public availbale documentation or something for SB5. I will try to...
  13. D

    New SiteBuilder planned for Q4 2010

    Hello All, Webinar was not conducted yet. It is planned in nearest time. Those who would like to participate in webinar could register by sending e-mail to pp10sb-preview@parallels.com. You should get invite message back with details. I will also try to provide webinar time here on the forum...
  14. D

    Cannot See "File Upload" Under Special Pages

    Yeap, make sure that "File Uploading" module installed within your Sitebuilder installation: Sitebuilder Admin CP -> Server -> Modules. If it is installed, make sure that module is added into appropriate plan which is used for site creation: Users -> Plans -> <PLAN_NAME> -> Modules
  15. D

    Unable to Save Site Structure on my Plesk Sitebuilder

    First of all, please make sure that you have latest updates installed with your Parallels Sitebuilder installation (check Sitebuilder Admin CP -> Server -> Autoupdate -> Check for updates). Could you please provide step-by-step instructions on what you do when updating the site structure? I...
  16. D

    Banner image upload not supported

    Please make sure that you have latest updates installed with your Parallels Sitebuilder installation (check admin CP -> Server -> Autoupdate -> Check for updates...hotfix Hotfix-20090421 should be the last one). Do you get any errors or warning during/after uploading process? What kind of...
  17. D

    Help Please! dynamic pages not working

    In this case make sure that these modules are added into appropriate plan in Users -> Plans -> <PLAN_NAME> -> Modules section. As soon as modules are added and changes are saved, all modules should appear on step 4 (Edit). Please check it up.
  18. D

    [WARN] Installation of Script module has failed (2)

    Hello, Need some additional info on this to better understand what could be the reason for such behaviour. Did you perform modules packages installation? Could you please post here output of "sb_config --help" command? By the way, the result of "sb_config --update_modules" should...
  19. D

    Help Please! dynamic pages not working

    What are the exact problems with dymanic pages? Particulary with image gallery? I visited the website and gallery looks fine for me. Items are exist in categories and could be viewed without any issues.
  20. D

    Hosted somewhere else using Mac OS X10

    Hello, 1. List of supported OSes you can find here on the website: http://www.parallels.com/products/plesk/sitebuilder/reqs/ Unfortunately, Parallels Plesk Sitebuilder does not supported on Mac OS at all. 2. This question better clarify with Hostgator support.
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