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Search results

  1. D

    Time Zone Trouble

    As I understand time is taken from the local server where site is hosted so it is not related to Parallels Plesk Sitebuilder installation server. In this case I guess the only solution will be changing time zone on publication server if it is possible of course. Or you could add posts through...
  2. D

    eShop - Sort Products

    Actually, sorting function is available in E-shop module but only for the categorized products. In Wizard click on your E-shop page and on the main 'Products' tab select one of the categories (be default 'ALL' selected). As soon as products are selected and listed for the category you will see...
  3. D

    Making Logo Transparent

    As I can see you are using quite old 4.0 version of Parallels Plesk Sitebuilder. Try to upgrade it to latest one and check this situation one more time. You can actually, try the same case on demo site version here: http://www.parallels.com/products/plesk/sitebuilder/demo/ before actual upgrade...
  4. D

    multiple users on the same IP

    Justin, in this case everything should work correctly also. Users will be logged into their own area and have access only to their data without any conflicts. There can be possible conflict in using feedback module on both sites, for example. If there is a limit setup for using feedback it...
  5. D

    RE: Styling Links

    You need to use just HTML styles in this, like: HTML Style Examples style="background-color:yellow" style="font-size:10px" style="font-family:Times" Try to enter into "Style" box the following: "font-size:10px" and you will see the result. For more informaiton better to refer to some...
  6. D

    How do I change the page after login?

    Try to define following parameter in /SB_ROOT/config file within [url] section: [url] ..... successful_external_login = /Wizard After that log out from the user and check login procedure one more time.
  7. D

    Left menu has been dissappeared

    Could you provide the screen shot of the issue, so I could better understand it? Left side navigation menu is generally purposed for sub-pages or sub-menus for modules like gallery or shop.
  8. D

    OSSEC issues

    File showtableborders.htc can be found in the following location on your installation: /usr/local/sitebuilder/htdocs/wysiwyg/editor/css/behaviors/showtableborders.htc. This file is a part of FCK editor and you can find gzipped copy of this file in the attachment. I did not heard about any...
  9. D

    The site is unavailable: access denied. Please contact your administrator.

    As I understand Image Gallery module outputs this error on the website and on WYSIWYG? Could you provide the entire error message? Also, check Sitebuilder Logs section for any other errors. It looks like access into Sitebuilder data on published site is restricted for some reasons. Try to...
  10. D

    Integrate Sitebuilder in Plesk

    Do you see any errors in Event Viewer? Try to check following articles for a possible solution: http://kb.odin.com/en/2114 http://kb.odin.com/en/2009 - this one for older Plesk version but better to check it anyway
  11. D

    cannot update modules

    Try to check and apply solution described in the following thread: http://forum.parallels.com/showthread.php?t=86074&highlight=Unable+find+container+module+instance
  12. D

    Error Messages - Extra content at the end of the document

    Try to check following articles from knowledge base: http://kb.odin.com/en/6258 http://kb.odin.com/en/6259 Check and apply provided solution and re-publish the entire site.
  13. D

    Cannot publish site. FTP error: An unexpected exception has occurred. MessageSignatur

    Could you provide the full error message output you get? Get the exact message from Logs section.
  14. D

    Sitebuilder 4.5 new hotfix6 released

    Parallels Plesk Sitebuilder 4.5 hotifx6 for Linux/Unix is released. For release notes please refer to http://autoinstall.plesk.com/SiteBuilder/SiteBuilder_4.5.0/autoupdate/patches/sitebuilder-4.5.6_build2009042100_linux.html Hotfix can be installed on 4.5 version through Parallels Plesk...
  15. D

    cannot update modules

    I can not see any errors. Are you sure that modules are not updated? Try to check list of modules installed through Parallels Plesk Sitebuilder admin CP -> Server -> Modules.
  16. D

    Integrate Sitebuilder in Plesk

    First of all, make sure that Sitebuilder really installed (check it in installed programs, for example) on the server and after that enable Sitebuilder component through Plesk administrator interface in Components installed section.
  17. D

    don't understand how to put content on customer's accounts

    Are you talking about Registration module? If so, probably there is some misunderstanding exists. Please check following information about Registration module: You can set up voluntary user registration on your web site. This function has nothing to do with restricted access. Logged in users...
  18. D

    Photo Gallery Search Problem

    Actually, behavior is correct and made by design but I understand what you are talking about. 1. When you click on the category name you get right into the category and all images for this category are displayed. 2. When you select category from listbox (drop-down menu) you just select one...
  19. D

    Missing module data for gallery

    In this case, it is hard to say exactly what could be wrong here. There were definitely some actions performed before this happened, so try to remember what was done. Do you have any files in /home/user/public_html/data/storage/ folder?
  20. D

    SOAP-ERROR: Parsing WSDL: Sitebuilder Virtual Host not working

    Using configuration you have Parallels Plesk apache configuration take place for domain sitebuilder.sanjosesistemas.net but Parallels Plesk Sitebuilder apache configuration should be used instead. In this case server can not find appropriate folder SeviceFacade/ and API files for integration. So...
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