• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. D

    eShop -> Payment Systems

    Unfortuantely, I did not have such experience. Please share the information in case of success in this case, if you already tried it.
  2. D

    Template design issue

    It is possible to subscribe for e-mail updates http://www.parallels.com/mailinglists/subscribe/ and as soon as new version will be released you should get an update. Each new update goes with release notes where history changes list exists for major of things.
  3. D

    moving sitebuilder sites

    Martijn, for Parallels Plesk Sitebuilder it is actually does not meter if it is local or remote server and on which partition domain is located. In site publishing settings you need specify the server - Host, URL for domain, FTP credentials (user and password) and working directory (relative but...
  4. D

    Adding Gallery from Lightroom

    Unfortunately, there is no way for exporting images or galleries into Parallels Plesk Sitebuilder Image Gallery module. You can only upload images one by one or use multipe image uploading procedure.
  5. D

    Error when publishing web site...

    As I can see there is no resolvable name selected in Hosts section for publishing settings. There should be IP address or DNS name provided. Try to select there IP address or resolvable host name and check it one more time.
  6. D

    Directory attachments do not exist

    Please check the following article for solution: http://kb.odin.com/en/5390 It should help. It is also suggested to update to latest 4.5 version as many issues were fixed there.
  7. D

    banners - how to display properly?

    Guys, please check following thread for clarification: http://forum.parallels.com/showthread.php?p=368783
  8. D

    Setting default language

    Each account have it's own language preferences and by default it is English. It looks like there is no way to change default language in the way you want. I assume it will work as you need in case if you leave only Dutch language in tyhe system (if English is not required for you and your...
  9. D

    Client Domains

    Yes, of course, client can create site and publish it to his own domain. In most cases publication goes via FTP and client need specify FTP publishing settings like FTP user name, FTP password, domain URL and working directory. It can be specified by user or by admin. Administrator can also...
  10. D

    Template design issue

    I understand you. I just described current situation and possible options for now. There is appropriate feature request exists and developers working on it so appropriate changes should be implemented in next Sitebuilder updates. Unfortuantely, for now can not say for sure exact version when...
  11. D

    publish to password protected directory

    Please check following thread for detaled description of the case: http://forum.parallels.com/showthread.php?t=84930 As a workaround customer can publish site in the following way: 1. disable password protection 2. publish changes 3. enable password protection This should work.
  12. D

    Unable to publish - permission error after adding eshop

    David, I can see only your messages in this thread. The link you provided is quite old and since then forum was moved to new location and now as you can see it is available at http://forum.parallels.com. Could you provide me with the detailed issue description and I will try to help you in...
  13. D

    owasp top 10

    As I know Parallels Plesk Sitebuilder does not follow any specific security standard or something (this relates to owasp top 10 also). But this is stable and quite secure product and all security issues which were reported previously are corrected in latest Sitebuilder versions. Your report...
  14. D

    Publishing error and it seems "init.php" missed.

    Sympthoms looks similar to ones which described in http://kb.odin.com/en/5426. Check it up. If you are using PHP 5.2.5 on publishing host try to apply solution from the article.
  15. D

    SEO (Search Engine Optimisation)

    Unfortunately, no news yet. I have increased priority for this request.
  16. D

    Logo does not appears

    First of all make sure that logo is viewed when you preview site from Parallels Plesk Sitebuilder. Is logo displayed correctly there? Make sure that all latest updates are installed on the server: Server -> Autoupdate section. Latest update is 4.5.5. Try to re-publish the entire website one...
  17. D

    Internal Server Error

    Could you specify on which step exactly do you get this error message? Just provide me step-by-step instructions which leads you to this error. Also try to check Server -> Logs section for more detailed error output. If this is publication issue try to check http://kb.odin.com/en/5373 article...
  18. D

    Mobile Sitebuilder Designs

    You should note that there are some limitations exist for head banners like: The maximum allowed dimensions of a banner vary depending on the selected template. To find out the maximum banner size for a particular template, try uploading an image bigger than 1024x350 px - you will see a...
  19. D

    Cannot execute a query to SQLite database.

    Try to check Parallels Plesk Sitebuilder admin CP -> Server -> Logs section for detailed errors. It is also strongly suggested to upgrade to latest 4.5 version as there were many issues corrected and some new feature added. You could also check following article, just in case...
  20. D

    Photo Gallery Resize Problem in Categories

    I can suggest you to upgrade to latest available 4.5 version and check this situation one more time. Since version 4.0 there were many issues corrected in Parallels Plesk Sitebuilder and some new features were added. As you have version 4.0 license update will not be required in this case. You...
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