• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. MorrisC

    Subscription and PHP Max Memory Assignment

    thanks again, Igor!
  2. MorrisC

    slow website performance with Perl and Python installed on IIS

    Yeah, i uninstalled and disable python and perl on windows server. Thanks Igor
  3. MorrisC

    Subscription and PHP Max Memory Assignment

    When you create a subscription for a customer, there is a php max memory assignment in the service plan. I am wondering if the max memory is based on per website customer creates or it is based on per account...sorry for the dump question, just tired....and confused ...lol if it is based on per...
  4. MorrisC

    slow website performance with Perl and Python installed on IIS

    I noticed that all my client websites were as slow as a snail snot before uninstalling perl and Python. Is it normal that perl and python components slowing down IIS? I search online, it is a common scenerio for those two to slow down IIS. After I uninstalled perl and python as well as...
  5. MorrisC

    AWSTAT Issues When Having Default Document Setting in Web.config

    If you migrate your site from another hosting panel with web.config defined, and you are unable to view awstat on plesk windows, or you see default page saying something similar to "this is the page placeholder for awsstat...etc....contact your system administrator..." step 1. fix the default...
  6. MorrisC

    MSMTP Issue

    Further reading at http://msmtp.sourceforge.net/doc/msmtp.html The following user / password methods are supported: ‘PLAIN’ Another simple plain text method (with base64 encoding) support by almost all servers. ‘SCRAM-SHA-1’ A method that avoids clear-text passwords. ‘CRAM-MD5’ An obsolete...
  7. MorrisC

    MSMTP Issue

    just to prevent future update or setting overwritten....i then modify /usr/local/psa/admin/sbin/msmtpmng change line 1257 LINE 1256 cat <<-EOT LINE 1257 auth on LINE 1258 user $opt_auth_user LINE 1259 EOT to LINE 1256 cat <<-EOT LINE 1257 auth login LINE 1258...
  8. MorrisC

    MSMTP Issue

    Since my mail server does not support TLS, therefore, I unchecked use secured encrypted connection. When I tried to use forget password for a customer's password, I encountered a problem as below: Dec 30 14:29:00 linuxpanel msmtp: host=xxx.xxxx.xxx.xxx. tls=off auth=on user=xxx@xxxx.com...
  9. MorrisC

    Database Cloning Message Issue

    Final report. If you uninstall dns server and mail server from plesk and use the MSMTP only. You need to make sure your mail relay works....I think MSMTP currently supports TLS only instead of SSL. I am trying to find the msmtp.conf...but i don't know where plesk put it. If you know, let me...
  10. MorrisC

    Database Cloning Message Issue

    further checking, it appears that it is the external mail server setting that is interfering it. I use port 465 with authentication required. It looks like either the firewall port 465 was not opened or the authentication has some error. Which error log should I check for smtp mail problem with...
  11. MorrisC

    Strange Plan Sync Error Message

    Thanks, UFHH01, I found there are so many longtasks params and in long tasks, therefore, I delete all of them from the record. I then move customers to another plan and delete the original plan. And create the plan again and move them back. No more sync problem message anymore. From my...
  12. MorrisC

    Database Cloning Message Issue

    When copy a database, plesk would copy it but hung at creating the db user, therefore, the database cloning message keeps on showing Cloning the database xxxxxx to the database xxxxx. You will be notified of the progress by email (xxxxxxx). Any fixes ? *I checked if the database was copied...
  13. MorrisC

    Strange Plan Sync Error Message

    When I am syncing plans with subscription, it shows Error: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '16-servicePlanId' for key 'PRIMARY' Which table should I check for the problem in mysql database? Thanks Morris
  14. MorrisC

    Initial Message of SSH

    if you do initial installation using plesk iso with network issues. The installation will not start and post a message there. After fixing the network issues and complete installation, plesk left a message at that file with some installation got interrupted every time you sign in via ssh to all...
  15. MorrisC

    Initial Message of SSH

    if you want to change the sign in message of SSH you can edit "/etc/motd" ( message of the day ) Thanks Morris
  16. MorrisC

    How to block all emails except from one IP

    For Mail Filter Server On your main mail server, you need to block all incoming traffic to your incoming public smtp port such as 25 and 465 but allow access from your spam filter email server ip addresses and your ip addresses hosting websites to access those incoming public smtp port. For...
  17. MorrisC

    Ruby On Rails Installation Instruction for Plesk 12 on Centos

    Is there any instruction about installing ruby on rails for plesk 12 on Centos 6.x. So far I found it is only for Ubuntu at http://devblog.plesk.com/2014/09/plesk-and-ruby-on-rails/ There is another post regarding to install ruby on rails on plesk 12...
  18. MorrisC

    Database Copy Hung Again in New Version

    problem solved. I setup too strict firewall settings...forgot to add the remote mysql server ip in the incoming rules.
  19. MorrisC

    Database Copy Hung Again in New Version

    After the micro update, the database copy function started to hung even just for copying database with 4 tables with less than 10 rows of recrods. Although I followed the link below to remove the hung database copy and remove the unfinished database copied...
  20. MorrisC

    Setup Custom php.ini in plesk 12

    find my answer for cgi mode....still searching for fastcgi mode for per website.... to create custom php.ini for your plesk windows, you need to switch your customer's website to cgi mode and copy related version php.ini under their httpdocs folder and rename it as php-cgi-fcgi.ini...
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