• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. I

    Server restart direct site to apache test page

    Are you getting any error with the above command ? Also let me know if you are you using nginx on your server
  2. I

    Can't upgrade Plesk?

    I think there is an issues with the atomic-release so can you please try to upgrade it with the following command and try to update your plesk panel. yum upgrade atomic-release
  3. I

    apache and tmp upload

    Hello, It's very hard to find to out the exact domain name OR user using is uploading the perl scripts /tmp directory due Apache user ownership. But I will suggest you please scan your whole server with the LMD scanner and delete all infected files from your server. May be there is a shell...
  4. I

    Can't upgrade Plesk?

    Please try with yum repository reinstall
  5. I

    IMAP & SMTP on mail only domain

    Have you setup the correct DNS and MX record of our domain ? You can check this through http://intodns.com/
  6. I

    bashrc for non-root account

    Hello, Login your user through SSH and try to execute following command PS1='\[\e[0;32m\]\u\[\e[m\] \[\e[1;34m\]\w\[\e[m\] \[\e[1;32m\]\$\[\e[m\] \[\e[1;37m\]'
  7. I

    How to install MagicSpam for Plesk 12 on Centos 7 x64 ?

    Hello, Check it at : http://kb.odin.com/en/9218 http://odin.com/store/magicspam/
  8. I

    FTPS not working

    Hello, For the SFTP access you will have to enable shell access in FTP access setting for your domain and after that try to access SFTP with the SSH port of your server.
  9. I

    Error: Not enough disk space

    Hello, Please contact your DC and ask them to start the SSHD services of your server OR check the SSH config. May be you are using wrong SSH port. You can check SSH setting through KVM console.
  10. I

    maillog didn't rotate?

    Hello, Can you please check your /usr/local/psa/etc/logrotate.conf file for the mail logs rotation configuration
  11. I

    Passport Protection for Plesk-Stat Folder is not Enabled

    Hello, No, Plesk is not setup password protections by default on plesk-stat directory, We have do it through plesk panel.
  12. I

    PHP_mail() and sendmail not working

    You are most welcome .. :)
  13. I

    FTPS not working

    Hello, What error are you getting ? Also please enable the passive port range for the FTP and try now.
  14. I

    Plesk 11 and PHP 5.3.29 Plesk Panel v11.0.9

    Hello, Yes, You can install php 5.3 on your plesk 11. Install PHP 5.3 using the Autoinstaller tool by running the following command on your server: /usr/local/psa/admin/sbin/autoinstaller --select-release-current --install-component php53 2 Install PHP 5.3 from the Parallels Plesk Panel web...
  15. I

    Passport Protection for Plesk-Stat Folder is not Enabled

    Hello, You will have to enable password protections for your plesk-stat directory through your panel, Try with the following steps. Log into your hosting control panel at http://admin.yourdomain.ca. Click on the "Domain" icon and then click on the domain name. Click on the "Password...
  16. I

    PHP_mail() and sendmail not working

    Please check it at : http://kb.odin.com/en/119019
  17. I

    Slow server, very high memory usage what to do?

    Hello, I will suggest you please monitor your server with the top and ps aufx command and try to find out which process is using hing memory on your server.
  18. I

    Encoding warning during backups

    Check this : http://forum.parallels.com/showthread.php?305636-Plesk-12-server-backup-UTF-8-encoding-problem
  19. I

    Site on ip

    Hello, You will have to upload your site pages to : /var/www/vhosts/default/htdocs directory
  20. I

    Problem with FTP Backup

    Hello, Please Make sure that FTP server is accessible from your server and has enough free disk space for uploading your backup file
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