• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. I

    Site on ip

    Yes, You can do it. Can you please let me know how many IP you have added on your server ? You can assign one dedicated to your domain and try to access your site with that dedicated IP.
  2. I

    email imap open by themselves

    Okay, You will have to check your IMAP account setting where you have setup your IMAP account
  3. I

    Update of Parallels Panel has failed (with atomicorp software installed)

    Hello, check this : https://www.atomicorp.com/forum/viewtopic.php?t=7591&p=40937
  4. I

    Update of Parallels Panel has failed (with atomicorp software installed)

    Hello, Can you please try to upgrade atomic-release on your server with the following command. yum upgrade atomic-release
  5. I

    Mail Queue - Sender Not Found - Recipient Not Found - Age 15846 days

    Hello, Check how many messages are in the mail queue: /usr/local/psa/admin/sbin/mailqueuemng -s
  6. I

    email imap open by themselves

    Hello, Which mail client are you using ? Check your mail client read options setting
  7. I

    Authentication key ssh access

    Hello, Can you please let me know what error are you getting while login with the SSH key.
  8. I

    Problem with Plesk Panel access

    Hello, I think your server firewall is blocking the access of you admin panel, Try to stop the iptables on your server and check it
  9. I

    Apache Memory High

    As per the current Apache connection there is no DDOS attack on your server, I will suggest you install nginx as reverse proxy OR optimize your httpd services
  10. I

    Local IP address blocked by feature fail2ban

    Do you received any alert from Fail2Ban regarding the IP block ? If yes, please update here so that we can check why your IP is block on your server And Fail2Ban is working with the iptables so iptables will not block your server Ip in iptables. If you want to add any IP in allow list you can...
  11. I

    Cannot connect to ssh server owing to misconfigured firewall

    Thanks for the update. Let me know if you have any other question.
  12. I

    Apache Memory High

    Hi, Okay, Try to check current Apache connection on your server through following command if there is any DDOS attack running on your any site and try to install nginx as reverse proxy on your server netstat -apn | grep ":80" | wc -l
  13. I

    Apache Memory High

    Hi, I think infected scripts are running on your server and due to that you are getting this issues. I will suggest you please scan your whole server through LMD (Linux Malware Detect )
  14. I

    Cannot connect to ssh server owing to misconfigured firewall

    Hello, First try to disable your plesk firewall and check your SSH connection Otherwise you will have to contact your DC to stop iptables on your server, Because you are facing this issues due to iptables OR any third party firewall which is installed on our server
  15. I

    Plesk backup very slow

    Hello, Backup process time is depend on your data size and disk IO stat, Sometime due to disk IO backup process is taking lot of time and if you have setup FTP backup than you will have to check the network speed of your backup server because due to low network speed backup file will take time...
  16. I

    Recover after "clear folder" in webmail

    Yes, You deleted all mails which were stored in that folder.
  17. I

    Subscribtion configuration problem

    Hello, Can you please let us know what exact error are you getting in your plesk panel error logs a d Apache error log file while changing the subscription configuration on your server
  18. I

    Roundcube attachment size

    Try to add following setting in /etc/psa-webmail/roundcube/php.ini file and check your attachment size. upload_max_filesize = 32M post_max_size = 32M
  19. I

    Recover after "clear folder" in webmail

    Hi, I will suggest you try to check your Trash folder OR you will have to restore your mails from the domain backup.
  20. I

    Very long Apache graceful restart

    How many domains you have hosted on your server ? Also check the error logs file while restarting the Apache on your server
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