• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. I

    Bug in "Health Monitor" logic?

    Hello, I can see your server swap is 100% full and due to that plesk Health Monitor is showing the red indicator. You will have increase your swap partitions and try to find out which process is using whole memory on your serve as there are only 329MB free on your server.
  2. I

    Restore Plesk from FilesystemBackup

    Hello, Check the following KB http://kb.parallels.com/en/112699 http://kb.parallels.com/en/3072
  3. I

    Outgoing Mail Control & Limit

    Hello, You will have to check your limit on outgoing mail in the mail server settings at Tools & Settings > Mail Server Settings. See Configuring Server-Wide Mail Settings.
  4. I

    CronJob

    Hello, You can setup the Scheduling Tasks (cron) under your account through Pleas >> Websites & Domains tab >> Scheduled Tasks. Regarding the excel, I will suggest you please check your domain error logs and let us know what exact error are you getting.
  5. I

    Login problem to Parallels Plesk Panel

    Hello, Are you getting any error in your browser ? Also I will suggest you please check the panel error logs file on your server while login your plesk panel.
  6. I

    Force https:// access

    Hello, No, There is no other way. You will have to setup the .htaccess code for http TO https redirection
  7. I

    Plesk sends administrator-email to the wrong address

    Hi, You can update your administrator's email address with the following command /usr/local/psa/bin/init_conf --update -email admin@domain.com
  8. I

    New Websites/Domains only load default page?

    You will have to rebuild httpd config file on your server with the following command /usr/local/psa/admin/sbin/httpdmng --reconfigure-all
  9. I

    Client host rejected: Access denied

    Hello, Are you using SSL setting on your outlook ? I will suggest you please try to setup outlook without SSL and check it.
  10. I

    Error in the day 07.07.2014 and 07.08.2014 updates

    Yes, You will have to add following line in your /etc/resolv.conf file. It's Google Public DNS nameserver 8.8.8.8
  11. I

    How to backup to a mounted drive?

    Hello, You can not store you backup directly to /usr/local/backup directory. Your hosting provider will create the FTP account with /usr/local/backup directory and then you can use FTP repository for the backup with that backup account for your account.
  12. I

    Error in the day 07.07.2014 and 07.08.2014 updates

    Hello, I can see there is an issues with the server nameserver. You will have to update correct server resolver in /etc/resolv.conf file. Try to update Google Public DNS in /etc/resolv.conf and try again.
  13. I

    Plesk sends e-mail to all domains since v12 update.

    Hello, Can you please update here one of the mail content so that I can check that and try to assist you on this.
  14. I

    Creating mail through SSH Error Message

    Hello, You will have to use full path of plesk mail utility. /usr/local/psa/bin/mail --create test@domain.com -passwd dommage -mailbox false -manage-spamfilter true -redirect true -rediraddr stevefigueras@yahoo.fr
  15. I

    Plesk Firewall and iptables

    Are you using any third party firewall on your server ?
  16. I

    Even so mailbox is disable mail is accepted but not delivered and not bounced

    Have you try to repair the mail server configuration on your server with the mchk utility ?
  17. I

    Apparently contradictory CPU usage

    You will have to monitor your live server process through top and ps aufx command to find out the exact cause of this issues.
  18. I

    Creating mail through SSH Error Message

    What is your current working directory ? pwd ?
  19. I

    Cannot Connect to FTP Passive Mode in 12.0.18

    Please try : http://kb.parallels.com/en/1240
  20. I

    Apache spawns too many processes ( Memory leaks )

    Have you installed nginx on your server ? And which port it's using ? /etc/init.d/nginx status
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