• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. I

    Upgrade 11.5 to 12 problems

    Can you please try this : http://kb.parallels.com/en/116358
  2. I

    problem with RDNS

    Hello, Check your Reverse Lookup through : http://mxtoolbox.com/ReverseLookup.aspx
  3. I

    Plesk 11.5.30 Update #47 - Mail forwarding

    Have you checked the mail logs ? What error are you getting on mail logs file ?
  4. I

    Error on upgrade

    Which PHP version is currently installed on your server ?
  5. I

    List unsecure password

    Hello, There is no way to find only week password with the above account. You will get the all password list and you will have to sort out week password from that list.
  6. I

    Set global 'smarthost' for Plesk / Postfix

    You can also setup the Outgoing spam protection for your server. http://forum.parallels.com/showthread.php?110286-Outgoing-Spam-Protection
  7. I

    How can we make all website requests go to www.xxx

    Hello, You will have to setup the redirection in .htaccess file for your domain so that all traffic will be redirect to www
  8. I

    How can we make all website requests go to www.xxx

    Hello, You will have to setup the redirection in .htaccess file for your domain so that all traffic will be redirect to www
  9. I

    Suspended domain - error_docs / maintenance.html

    Okay, try to change your error_docs directory ownership and check again.
  10. I

    Domain suspended and can't reactivate

    May be you have enable " Suspend domains until backup task is completed " in your backup setting and due to that you are getting this issues.
  11. I

    Suspended domain - error_docs / maintenance.html

    Check the permission and ownership of your /var/www/vhosts/testdomain/error_docs directory ls -ld /var/www/vhosts/testdomain/error_docs
  12. I

    ModSecurity subscription rule set error;

    What is the output of following command ? ls -ld /etc/httpd/conf/modsecurity.d/rules/atomic/modsec/00_asl_zz_strict.conf
  13. I

    Ftp not working

    Hello, Try to stop iptables on your server and test your FTP connection
  14. I

    All sites unresponsive until reboot, happening a several times a day

    I will suggest you please try to setup SSH access allow list through /etc/hosts.allow and hosts.deny files so that you will not get any issues with the iptables.
  15. I

    80 concurent users = 502 gateway problem

    Hello, Can you please try to update your nginx config file with the following code. send_timeout 120; proxy_read_timeout 120; proxy_connect_timeout 120;
  16. I

    Watchdog HTTP 500 error

    Check your panel error logs ? You will get the exact logs of this issues.
  17. I

    80 concurent users = 502 gateway problem

    Hello, I will suggest you please try to check your error logs files and let us know what exact error are you getting on in server error logs ?
  18. I

    Websites and Domain tab doesn't load

    Have you performed any task on your server ? and what error are you getting in /usr/local/psa/admin/logs/panel.log file ?
  19. I

    All sites unresponsive until reboot, happening a several times a day

    Try to check : http://kb.parallels.com/en/119211
  20. I

    FATAL_ERROR: [MYSQL ERROR] Unable to execute query. Error: Table 'psa.domainaliases'

    was any updated or changes were done with psa db?you can restore it from the backup check if you have psa db backup.
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