• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. M

    DNS Problems

    Did you do reverse DNS for this new values?
  2. M

    Send plain passwords to customers

    Tools & Settings -> Security Policy
  3. M

    AWStats statistics is not updated for all domains

    Hi, I've searched this problem and i saw it's very common problem, but sign, I didn't find solution to my problem. E.g. my situation: i have domain "xy.com" which statistics update e.g. like this: - 19th November - statistics updated - 20th November - statistics updated - 21st Novemeber -...
  4. M

    Send plain passwords to customers

    Oh, no idea here, but i agree that encrypted password is useless. Well, remove notification email, type some HTML email template and send your clients fancy email with password in plain text (together with the rest of credentials), they will be happy :) :)
  5. M

    DNS Problems

    Your DNS Zone Template: NS value is empty. Delete this record, and add two new NS records (you can refer here: i explained there how you add new entries): http://forum.parallels.com/showthread.php?t=266421 Note: Ignore values ns3 and ns4.mydomain.com, it's just for his example. you...
  6. M

    Nameservers on two dedicated servers

    You must first enter them in your admin panel, where "mydomain.com" is, then you have to add them to the child nameservers (at least i have to do it like that - also do reverse DNS), and after you did that, put them in DNS zone on your second server and each domain you add later will be...
  7. M

    Send plain passwords to customers

    Hi, try this: Before i turned off all notifications i saw emails were coming and password was in plain text (at least they were coming as plain text to me as administrator).
  8. M

    Add 2nd Administrator Account

    This is shell account, not Plesk account you've created. I don't know how is this supposed to work if this feature is still not available. I only said if you have few extra users in your shell who has root access, they can get your admin Plesk password from shell.
  9. M

    Add 2nd Administrator Account

    The link you've provided, i guess posts #6, #7 and #8 are explaining everything. Also, as far as i know, this feature is still now available (although if 2nd or 3rd person have access to shell with root privileges, they can access to your admin password for Plesk).
  10. M

    Database Help

    Is this only domain in subscription? You can create new user and grant him access only to this subscription (if you have more domains under this subscription, he will see any domain, you can only restrict him to subscription). If your plans are as you said, i suggest to create every domain as...
  11. M

    Problem migrating a server - Plesk 11.0.9 - Debian Squeeze

    Yes, now is everything explained :)
  12. M

    asp.net framework still shows 2.0 after upgrade to 4.0

    Thank you for the fix, i had same problem when i was installing new VPS now, and this helped! Also, i don't know if it was on purpose or not, but there is no space in "aspn et_regiis.exe", should be "aspnet_regiis.exe". Thanks again.
  13. M

    No Mail tab to manage forwarding-only email account?

    So you are trying to say that your hosting packages does not include email hosting? So if i want to take hosting with you i have to buy two things, hosting and email separated? Or only hosting and somewhere else email hosting, is that correct? Even if i want to redirect my domain, you won't do...
  14. M

    Problem migrating a server - Plesk 11.0.9 - Debian Squeeze

    Awesome, every day i learn something :) tnx
  15. M

    Problem migrating a server - Plesk 11.0.9 - Debian Squeeze

    Transfer license from one server to another? I don't know about that...transfer & migration manager is only transfering subscriptions/domains/customers/reseller, it does not touch anything else. If transfer manager is not working properly, if there are some problems, send a ticket, support...
  16. M

    No Mail tab to manage forwarding-only email account?

    You already answered on your question. I don't think you can do that, at least as far as i know. Even though if you make custom user role you can only grant him permission "Create and manage mail accounts", and there is nothing to limit him only to forwating. You will have to give him "whole...
  17. M

    Transfer of customer from one server to another failed

    Nope. I've faced them (1und1.de) and i don't know what to say really. Once i was moving clients website from them to us, and problem started with changing DNS. What i didn't knew is that you must have two different IP address's (at least they told me so) on your nameserver, and on that...
  18. M

    parallels plesk file permission problem

    Both of them as specific in their own way and both of them has positive and negative benefits. I'm working with both of them, and i personally like more Plesk, which differs from people to people, everyone has own opinion :)
  19. M

    parallels plesk file permission problem

    I'm happy you fixed your problem. Also, if you make changes to service plan it will effect ONLY domains/subscription which are not locked. They will be synced and new settings will be applied. For those who are locked, yes, you will have to do it manually. Yes i know this don't sound very...
  20. M

    How to allow creation of subdomains of a specific domain?

    Create every domain as new subscription. What will this do? You can give access only to users who should have access to this domain/subscription and that's how you can restrict them to only do something within that subscription you assign them (and they won't even see other...
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