• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. M

    parallels plesk file permission problem

    I've also faced most permission issues with Joomla websites when they're running as apache module and then you have to put most folders on 777 and so (and 777 is not solution). Fixing this problem easy with default chmod 644 files/755 on folders is to run website as fast cgi application, as you...
  2. M

    Transfer of customer from one server to another failed

    Is that error you get when running command line or you've tried Transfer & Migration Manager from Plesk? If it's command line, try Transfer & Migration Manager from plesk, that usually worst smooth and fine with no problems. IF there is a problem with plesk and you're sure of that, you have...
  3. M

    PHP settings having no effect for subscription?

    Well, are you trying to set different php settings for "normal" domain or subdomain? If you've changed only for "normal" domain, will that effect your subdomain? No. You have to change settings for subdomain you want to customize. In the control panel click on "Websites & domains", scroll down...
  4. M

    Problem with cron daily/logrotate/mysql [high server load]

    I manage to solve my problem. Since i assume that something is wrong with this "logrotate", i wanted to investigate my problem deeper and deeper, and i found the problem. Problem was really with logs. Puzzle now have sense and it's finish. I won't type the whole story all over again what...
  5. M

    Awstats button "update now" is missing

    Hello, i didn't found any solution, i'm updating stats with cronjob.
  6. M

    Incresing php memory limit

    Maybe you're editing the wrong php.ini. If your domain runs as Apache module, then sure, you're editing the correct file ("/etc/php5/apache2/php.ini"). If your domain runs as FastCGI application, then you have to edit "/etc/php5/cgi/php.ini". You can check that by clicking on your domain...
  7. M

    bandwith-limitation - no access?

    You're trying to do as admin (root) or for clients side (means they don't have access to bandwidth)? Have you checked in subscription, does it have enabled/disabled "Hosting performance settings management" (you will see the option anyway as admin): Enter in Control Panel for domain...
  8. M

    Problem with cron daily/logrotate/mysql [high server load]

    --------------------------------------------------------------- PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE Plesk, 11.0.9, #21, Debian 6.0.6, Quad-Core i7-2600 processor (Hyper-Threading), 32 GB DDR 3 RAM PROBLEM DESCRIPTION In last couple of days I've noticed high load...
  9. M

    FTP configuration file - limit users

    Bump. Somehow it works now, i setup variables again and restarted xinitd service, so i just want to let you all know that this is working. Happy limiting to the FTP !
  10. M

    FTP configuration file - limit users

    Hello, i was investigating high CPU load on one of my server and after few days i figure it out that FTP is problem, specifically FTP connections and uploading files (first i tuned fast cgi/apache configuration and i've seen difference, but in some parts of the days, there was extreamly high...
  11. M

    Email problems after upgarding: "imapd-ssl: Unexpected SSL connection shutdown."

    Well, i don't have any specific, but as you mentioned now, if it works for all clients and it happens only to you randomly, problem might be something else. Try to dig deeper in logs and wait for IgorG to reply or some expert like he is. Good luck with solving problem.
  12. M

    Plesk Very slow

    If you have low memory usage, load on server and plesk is really slow, and you've tryed solutions covered on google/here on forums, just send ticket to Parallels, they will investigate the problem.
  13. M

    How can I move a domain from My Webspaces to a client subscription

    If we're talking about subscription, as Faris Raouf said, just change subscriber. If we're talking about domain that is added to some subscription, you'll have to do it manually.
  14. M

    Email problems after upgarding: "imapd-ssl: Unexpected SSL connection shutdown."

    I'm guessing incoming and outgoing mail server is setup correctly in Outlook. Try to type in "cmd" or "terminal": # telnet <YOUR_DOMAIN> 25 (you need to type QUIT - uppercase to exit if you connect) If you connect successfully, that means default port (25) for outgoing mail server is...
  15. M

    Mail/Domain config issues - User Unknown in virtual mailbox

    http://forum.parallels.com/showthread.php?t=262377 http://forum.parallels.com/showthread.php?t=263810
  16. M

    Help with connecting to Outlook

    EDIT: IgorG replyed before me. That means port 25 is blocked or service on other side is not working, try to enable different port, enter new port in Outlook in Advanced option tab where is Outgoing mail tab and test it. e.g. in my country almost all internet providers are blocking default...
  17. M

    Backup problem with Personal FTP repository

    I agree, well, this is only temporary solution until you fix this problem and you want to have backup somewhere. Did you sent ticket to the Plesk Support? They always solve all problems :)
  18. M

    Backup problem with Personal FTP repository

    Current script only creates backup and upload it to personal FTP repository/deletes old backups, backup itself which is created is not meant to be used for restoration (only manually).
  19. M

    mod_fastcgi.c - FastCGI-stderr: PHP Fatal error

    File is encryped, so i guess it is from Plesk? Function is calling non-object, maybe mistake in code?
  20. M

    mod_fastcgi.c - FastCGI-stderr: PHP Fatal error

    Hello, has anyone noticed maybe this: I found this in: # /var/log/sw-cp-server/error_log File is encrypted.
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