• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Will-NYESDigital

    FTP Backup - Command line passive mode

    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Parallels Plesk Panel 11.5.30 MU #39 CentOS 6.3 (Final) 64bit PROBLEM DESCRIPTION In addition to the FTP Repository backup we have set up on our servers we run another routine to a separate location which is initiated from a scheduled task...
  2. Will-NYESDigital

    WPB Blog Module - Date Format

    Is there anyway to change the date format for blog entries when using the blog module. By default it is using th american format (i.e. November 4th 2013 will be displayed as 11/4/2013) rather than a British (UK) format (November 4th 2013 should be displayed as 4/11/2013). Several of our...
  3. Will-NYESDigital

    High MySQL CPU Usage

    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Parallels Plesk Panel 11.5.30 MU #35 CentOS 6.3 (Final) 64bit PROBLEM DESCRIPTION At the same time each day we experience very High MySQL Usage on one of our servers. We have narrowed the issue down to high MySQL database access from one...
  4. Will-NYESDigital

    Sitebuilder publishing images incorrectly.

    Updated to 11.5.30 MU #30 appears to have fixed this
  5. Will-NYESDigital

    Sitebuilder publishing images incorrectly.

    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Parallels Plesk Panel 11.5.30 MU #29 CentOS 6.4 (Final) 64bit PROBLEM DESCRIPTION Same problem here : Images show correctly in the editor but fail to show after publishing. Link to the image is incorrect. Appears to occur after an image is...
  6. Will-NYESDigital

    Search module not working

    Hi is there any news on if this will be fixed in an update any time soon? thanks
  7. Will-NYESDigital

    Search module not working

    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Parallels Plesk Panel 11.5.30 MU #25 CentOS 6.3 (Final) 64bit PROBLEM DESCRIPTION The search module has stopped working on all of our WPB sites. STEPS TO REPRODUCE When clicking search after typing in the box nothing happens. example...
  8. Will-NYESDigital

    Unable to change hosting type for a domain

    I think we may have the same problem. We have a customer with 2 domains in a subscription. They have created a new website hosted with an external provider and they would like us to now setup forwarding on the two domains we hold for them to redirect traffic to their new website. I have been...
  9. Will-NYESDigital

    WPB - Editor browser/display issue

    This issue seems to have resolved itself. After seeing another thread, we checked this out however before i have applied the fix Firefox is working correclty http://forum.parallels.com/newreply.php?do=newreply&p=701314
  10. Will-NYESDigital

    WPB - Editor browser/display issue

    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Parallels Plesk Panel 11.5.30 MU #15 CentOS 6.3 (Final) 64bit PROBLEM DESCRIPTION There seems to be a display issue within the WPB editor when using Firefox and Chrome. When the editor loads it displays the home page as normal but as soon as you...
  11. Will-NYESDigital

    Re: WPB Site Corrupted

    It has now been confirmed as a bug in the system, and is as we suspected caused by the image slider (removing the slider as a temp solution means sites restore ok)
  12. Will-NYESDigital

    Re: WPB Site Corrupted

    Posted in the linux 11.5 area as we are now suspecting a Plesk Backup issue. I'm updating this incase any other WPB users have experience it (or may want to test it incase it fails for you and you loose work like we did !!)...
  13. Will-NYESDigital

    Plesk 11.5 and Web Presence Builder Backup Failing

    We are having this problem on 2 separate servers which would imply the following is a BUG , and have proved the issue off on a test server. We are in contact with Parallels Support team Parallels #1710938 but are getting nowhere fast. we are wondering if anyone has tested or experienced the...
  14. Will-NYESDigital

    Mail Local Loop but No Accounts exist

    We have managed to fix this issue by following these instructions : http://forum.parallels.com/showthread.php?109512-Postfix-virtual-mailbox We found that the /var/spool/postfix/plesk/virtual_domains.db file had roughly 10 domains in it that should not have been there. Removing these has fixed...
  15. Will-NYESDigital

    Mail Local Loop but No Accounts exist

    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Parallels Plesk Panel 11.5.30 MU #10 CentOS 6.3 (Final) 64bit PROBLEM DESCRIPTION We run hundreds of domains and their e-mails are handled via Office 365. This works fine for most of them but a few are not working correcly and mails are being...
  16. Will-NYESDigital

    WPB - Publishing Problem

    It's fixed it for us too, Thanks!
  17. Will-NYESDigital

    WPB - Publishing Problem

    Hi Igor Thanks for the update. Do you know if this bug could be linked to the other issue we have reported that some of our sites have reverted to a blank site with in the editor? Regards.
  18. Will-NYESDigital

    WPB - Publishing Problem

    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Parallels Plesk Panel 11.5.30 MU #8 CentOS 6.3 (Final) 64bit PROBLEM DESCRIPTION We have an issue with all our WPB sites publishing incorrectly. When sites are published it is changing any links that are in the text and image modules to...
  19. Will-NYESDigital

    Re: WPB Site Corrupted

    Hi Igor, We have submitted this as a Support call now. The problem : 11.5.30 Update #9 - CentOS 6.4 (Final) To confirm the exact problem : When we go into edit mode for Web Presence builder several websites have reverted back to having no website (ie all the content has gone and we are...
  20. Will-NYESDigital

    Re: WPB Site Corrupted

    PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE Parallels Plesk Panel 11.5.30 MU #8 CentOS 6.3 (Final) 64bit PROBLEM DESCRIPTION We have an issue with one of our Web Presence Builder sites, it was working fine up until yesterday when we made a change to a contact form, when we logged...
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