• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Z

    How to reconfigure the "Sitebuilder Site Wizard" icon in Plesk

    Hello Dmitry, I'm sending you a image with the two icons. I'm using Plesk since version 7.5.4, and now I'm using version 8.3 I have made 2 upgrade steps between these versions. The "old" Plesk/SB integration created the Sitebuilder2(Root) icon. The "new" Plesk/SB integration now...
  2. Z

    How to reconfigure the "Sitebuilder Site Wizard" icon in Plesk

    Hello, Does anyone knows how to reconfigure the "Sitebuilder Site Wizard" icon in Plesk? This icon is enabled when the Sitebuilder is configured for a site throught Plesk. I have found a table in Plesk's database, but I don't know what data should I enter in this table to configure this...
  3. Z

    Horde redirect.php and Segmentation fault (11) problem

    Hello, I'm having problems with Horde. It has worked fine for months, then it stopped, and I don't know why. After the login, the browser tries to download the redirect.php file (an empty file). A record is placed in /var/log/httpd/error_log when this happens: [notice] child pid...
  4. Z

    "Forgot your password" for Resellers

    Hello Dmitry, No, it's not, the "From" email is the one I have configured in the "Admin" user properties. I have searched at the code in the SBROOT directory, but I couldn't find a "setFrom" method (from Zend_Mail) called inside a PHP file, probably the file that calls this function is...
  5. Z

    PHP 5.2.5 Horde Imp redirect.php Error

    Same problem with PHP 5.1.6 Hello, I'm having the same problem, but I'm using PHP 5.1.6 It looks like it has started after I have changed some vhosts files, I haven't upgrade anything. Have you found the solution? Thank you. Alexandre Symptoms: error_log: child pid 6490 exit...
  6. Z

    "Forgot your password" for Resellers

    Hello, I'm currently configuring my system to allow a reseller access. This reseller wants to hide all information about my hosting, they need to show everything to their customers as if they are the hosting company. I have configured apache so any domain in the format...
  7. Z

    Feedback module time limit - 30 minutes

    Hello, Is there a way to remove the Feedback module's time limit? This module only accepts a new feedback from the same user after 30 minutes. Thank you. Alexandre
  8. Z

    Error occurs when trying to attach current ip of the domain to sitebuilder

    Hello, I'm having a problem with Plesk/Sitebuilder integration. I'm receiving this error message while I'm trying to configure a new domain in Sitebuilder from Plesk: "Error occurs when trying to attach current ip of the domain to sitebuilder" It appears to be happening for a specific...
  9. Z

    Windows 2008 web 64 bits

    Hello, Can you share more information about the problems you had? Thank you. Alexandre
  10. Z

    Windows 2008 web 64 bits

    Can I install Plesk 8.6 on a Windows 2008 Web 64 bits server? It's not clear in Parallels' web site. Won't I have problems with SQL Server 2005 Express, MailEnable, MySQL, PHP, etc? Thank you. Alexandre
  11. Z

    Counter module Initial value greater then 9999

    Hello, How can I set the counter initial value to a value greater than 9999? I have a new client with several sites that have counter values greater than 9999. Regards, Alexandre
  12. Z

    currency issue again

    Hello Dmitry, The total price isn't right either, as you can see in the image bellow: It should be R$ 18,80, not R$ 18,30. Thank you. Alexandre
  13. Z

    currency issue again

    I'm having the same problem with BRL. The decimal point is set to ",".
  14. Z

    Upgrade problem 4.1 to 4.2

    I had problems with these 2 tables too, I have recreated them using the source queries in the SB directory. The Gallery is working, but I'm having problems with the voting module.
  15. Z

    Upgrade problem 4.1 to 4.2

    Hello Dmitry, It is related to one specific site. It is working in other sites. I have already reinstalled this module, but it didn't work. I have removed the "data" directory (and others, like "attachments") in the user's site home directory, but it didn't work either. I have...
  16. Z

    Upgrade problem 4.1 to 4.2

    The voting module is not working either: Internal Sitebuilder error. File: /usr/local/sitebuilder/include/SB/Views/Wizard/Edit/Modules/Voting.php; Line: 136 Message: PHP Notice : Undefined index: question; Code: 8
  17. Z

    Plan management and integration with Plesk

    Hello, I'm having problems with the way the sites are configured in SiteBuilder by Plesk. The new SiteBuilder/Plesk integration schema puts every site in one plan (named like "Plesk_servername.domain.com") that was automatically created by Plesk in SiteBuilder. So every user created in...
  18. Z

    Upgrade problem 4.1 to 4.2

    I have already run sb_config --migrate_all, but it resulted in a "nothing to migrate" message or something like this. I have fixed the problem running the query to create this table, that I have found in this file: /usr/local/sitebuilder/resources/sql/mysql/structure.sql So far I don't...
  19. Z

    Upgrade problem 4.1 to 4.2

    ... as expected, the upgrade process didn't work. Internal Sitebuilder error. File: /usr/local/sitebuilder/include/Zend/Zend/Db/Adapter/Abstract.php; Line: 156 Message: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'sitebuilder3.wysiwyg_image' doesn't exist; Code: 42S02 Well...
  20. Z

    Another Upgrade to 4.1 question

    I never had a smooth upgrade with Sitebuilder and Plesk. Never. And unless you pay for support, you are in your own. You will not receive quick and right answers most of the time in this forum. I recommend that you read all relevant threads in this forum, perform a lot of tests, backup...
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