• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. C

    Issue REST API doesn't save sites configuration

    Thanks to Plesk support, they provided a patch file and solved the issue.
  2. C

    Issue REST API doesn't save sites configuration

    It seems there are no panel.ini inside Web Presence Builder 17.8.12 standalone. Even I added your debug info into /usr/local/sb/config , it seems no logs are generated. Please help.
  3. C

    Resolved Horde Webmail locale not working as expected

    (for reference only) I encountered the same (cannot change language in Horde in el8 OS, without Plesk/Obsidian installed) If I run "locale -a" , it simply showed en_US related locale. If I run "dnf install glibc-langpack-zh" , restart apache, then I can change Horde into Traditional/Simplified...
  4. C

    Question New features in the update Web Presence Builder

    Q1) For "Plesk Web Presence Builder 17.8.12" , is it a free upgrade for monthly leased licensed "Web Presence Builder 12.0.9" standalone version (i.e. for separate publishing server, e.g. cPanel / DirectAdmin) ? Or does it require to work with Plesk panel or Obsidian panel? Q2) Is there any...
  5. C

    Question Is Plesk Dropping the Presence Builder?

    Hello Igor, Any "some kind of solution" recently?
  6. C

    Question EOL Web Presence Builder - What are people doing ?

    It seems there are also very limited choices on site builder hosting software, like WPB12.
  7. C

    Issue Web Presence Builder - Blog Module - Performance Issue

    Hello Plesk, and other users, We have a customer whose website running Web Presence Builder 12.0.7 It contains a Blog module. They have around 82 Blog article. From published website, the Blog 1st page index page (i.e. contain 5 blog posts) . The HTML source 1. contains around 1500 widgets...
  8. C

    Input Google Map requires API Key for new domain

    Hello Plesk, It seems Google Map requires API key for new domains since June 2016. May Plesk/Parallels enhance Web Presence Builder 12 to incorporate the changes? ref.: http://googlegeodevelopers.blogspot.com.au/2016/06/building-for-scale-updates-to-google.html Otherwise, it raises the...
  9. C

    About Web Business Builder

    I feel sad about this http://www.odin.com/support/policies/plesk-lifecycle/
  10. C

    About Web Business Builder

    We see a Web Business Builder in your official site, is it the next version of Web Presence Builder? Or how about the future of Web Presence Builder? Regards
  11. C

    Upgrade from 11.5 to 12.0 , About page, external links and site_page_type_id

    Hello Parallels, We have upgraded one of Web Presence Builder standalone installation from 11.5.13 to 12.0.7 We found that a few content pages (less than 1% of record count), the content page "loss", and becomes external link logo inside Editor Pages. (One of this site is our testing website...
  12. C

    Feature Request - Update the WYSIWYG editor compatible with IE10

    In IE 11, you may goto Tools -> Compatibility View settings, add the site, reload it, then you shall see the editor.
  13. C

    PHP Version

    Hello, For Site Builder 4.5 published website (not the editor), can the published website run on PHP 5.3 ? Any issue? Thank you Regards George
  14. C

    Enquiry on Site Builder 4.5 and ProFTPd 1.3.5 (#PPB-4351)

    Dear Parallels Support/Maintenance, Per problem Id: #PPB-4351 , (RT Ticket Id: 1962652) I believe it was fixed in Web Presence Builder 12.0.7 May I know is there any tentative schedule to back-port the fix to Parallels Site Builder 4.5 too? ref...
  15. C

    WPB 11.5 standalone, Cannot publish, Cannot save, Cannot create directory

    The same problem happened in Web Presence Builder 12.0.6 I cannot upload image into Gallery Module inside the 12.0.6 editor when the publish server runs ProFTPd 1.3.5 but I can upload image into Gallery Module inside the 12.0.6 editor when the publish server runs ProFTPd 1.3.4e
  16. C

    2 Contact forms inside a page cause trouble in WPB 12.0.5

    Hello, My colleague is testing the upgrade path from Parallels Web Presence Builder (standalone) from 11.5 to 12.0.5 He found that inside a particular page, if we include two contact forms, and add/delete a field in the 1st form, it will re-apply in the 2nd form too. It seems it mess up...
  17. C

    Is it a reserved keyword - "resources" ?

    Hello, We run Web Presence Builder 11.5.12 (standalone) on CentOS 6.5 x64 Today, a end-user created a page called "resources", and add some subpages. Then, publish But he/she cannot find the updated web page but 404. We looked at the hosting space, no such files/folders We looked...
  18. C

    Fail to Upgrade WPB 11.5.13 to WPB 12

    Sorry, I fixed the problem. I restored the VE, removed those # inside /usr/local/sb/config , and start the yum install wpb It seems it upgraded successfully.
  19. C

    Fail to Upgrade WPB 11.5.13 to WPB 12

    Hello, We have Web Presence Builder 11.5.13 (standalone) servers running on CentOS 6.5 x64 inside OpenVZ (host: CentOS 6.5 x64) container. We cloned the VE, moved to another OpenVZ (host: CentOS 6.5 x64) server for upgrade testing. We ordered a new separate WPB license key for testing...
  20. C

    About the License of Bundled Images in Web Presence Builder

    Hello Parallels, may I ask - A customer who is using Web Presence Builder any version (standalone edition), and created a website using Web Presence Builder bundled images, published the website, everything is fine. Then, some time later, the customer transfer out, and uses FTP to...
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