• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. C

    WPB standalone - Login URL

    Hello All, A simple question - I just installed a demo version of Parallels Web Presence Builder 11.5 standalone on CentOS 6.4 x64 . It seems working fine, and I can start the trial site. However, may I know the URL for the admin panel area (or end-user login URL)? Thank you for...
  2. C

    Captcha code/spam Guestbook

    F.Y.I. - [How to] How to remove spam messages from modules Blog/Guestbook on site manually? http://kb.parallels.com/en/114838
  3. C

    Bug Report: Folder called "0" will not show in file list.

    Hello Parallels Support, We are using Site Builder 4.5.0 Hotfix-20110711 (2011071115) We found that in Common page, goto "Insert/Edit Image" , browse Server then you insert a few jpg files then you create some folders, say 1, 2, 3, folder4, folder10, or else then SB45 works as usual...
  4. C

    Site Builder 4.5 ./tmp files

    Hello all, Parallels, May I know is it safe to remove all folders/files inside the /usr/local/sitebuilder/htdocs/tmp/ , right? It accumulates a lot of files ... Thank you for your advice.
  5. C

    SQLite, Image Gallery and Indexing

    Dear all member and Parallels Support, One of our user whose site contains a Image Gallery, where the Gallery contains 2500+ images. When someone (especially the search engine bot) comes across the Gallery, we found the PHP process runs for a few seconds (around 3 - 6 seconds). As the...
  6. C

    Anyone applied the patch Site Builder 4.5.8?

    Hello, I login as admin inside SB 4.5, and suddenly found - Does anyone install it? Thank you very much for your sharing.
  7. C

    eShop, updated from 4.0 to 4.5 Publish Fail

    We are using Parallel Site Builder 4.5.7 for Linux Platform One of the customer site with 4.0 published site, with a nearly empty eShop. When publish, SB45, as usual, will automatically update the published site to Site Builder 4.5 format. However, it encounters the following error - I...
  8. C

    License Key, NIC MAC, and IP address

    Dear Parallels, We have a legacy Site Builder 2.1 running for long time, and would like to virtualize it into VZ environment. As we know, during the P2V, it will change the NIC MAC address, and may be also IP address change. May I know does it impact the license key monthly update as...
  9. C

    Template xww-21 is missing footer message

    Hello Parallels, As title. Please note and update the master. I manually insert the footer section into /usr/local/sitebuilder/htdocs/templates/xww-21/template.xsl, it works. :)
  10. C

    Bulk Upload to Image Properties/Browse Server

    may I ask for any update(s)?
  11. C

    Bulk Upload to Image Properties/Browse Server

    Hello All/Parallels, We have a customer who has around 1100 real estate images. He would like to upload all those images into the Image Properties, and then when he edit the pages, he can directly select it from the Image Properties Browse Server Dialog. As we know, currently only bulk...
  12. C

    Template xet-15 and the upload banner

    A customer reported that when he tries to use the template xet-15 He tries to upload a custom banner (this template support maximum 148x157 px), For example, the banner cannot overwrite the existing boy/girl in the default banner (at the bottom left corner) You may preview...
  13. C

    [Bug] Incorrect Navigaton Sequence in Site Builder Image Gallery

    Dear Parallels Support, We have updated the Site Builder to 4.5 Hotfix 7 (i.e. the latest one). However for the following item (fixed in hotfix 7) - ref.: http://autoinstall.plesk.com/SiteBuilder/SiteBuilder_4.5.0/autoupdate/patches/sitebuilder-4.5.7_build2009060500_linux.html -- We...
  14. C

    Template xww-34 missing the footer/copyright section in template.xsl

    Hello Parallels, As title. Please note. I manually insert the footer section into /usr/local/sitebuilder/htdocs/templates/xww-34/template.xsl, it works. :) Regards, George
  15. C

    Blogger and Total Item Count

    any tentative fix release date? or any simple fix available?
  16. C

    Blogger and Total Item Count

    Same bug re-produced in your demo site - Ref.: http://sitebuilder4.demo.parallels.com/sites/26/269a1fdc7c099e0dc1dc29115b72596d/__preview/page8.php?category=11 (I hope your demo site will not auto-delete it so quickly) In the demo site, I created the Category1, Category2, Category3, ...
  17. C

    Blogger and Total Item Count

    may I ask for any update(s)? Thank you very much for your kind attention.
  18. C

    Blogger and Total Item Count

    I tried to copy the customer site to another test domain, and then turn on the DEBUG = 1 in config.php , haha. there is a SQL lite sql log file in data/tmp/sqlite.sql Then, I tried to visit the test domain, and it will record the sqlite sql in the data/tmp/sqlite.sql -- If I visit...
  19. C

    Blogger and Total Item Count

    may I ask for any update(s)? Thank you very much for your kind attention.
  20. C

    Any way to includes a JavaScript in every page footer

    Hello All, In some circumstance, customer may want to include a live chat program in his/her Site Builder 4.5 website. However, it is time-consuming create/edit every pages and add the Script module (i.e. JavaScript for Live Chat). May I know any simple ways (like inside Site Builder...
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