• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. N

    PleskControlPanel broke after upgrading from 10.0.1 to 10.1.1

    In regards to the //pipe issue, it seems as if Plesk CP has lost it's authentication or ability to communicate to MySQL or MSSQL. In checking KB on several issues with MySQL, please take a look at the following. It may be that PleskCP now has broken authentication into //pipe into MySQL for...
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    After update Plesk to 10.1.1 I can't see any domain

    Has anyone had any feedback or even a possible resolution or solution to correcting the issue that the auto-update to 10.1.1 has caused to working Plesk CP systems? If anyone has had any feedback or even explainations from Parallels could you please post what you know so far? Thanks!
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    PleskControlPanel broke after upgrading from 10.0.1 to 10.1.1

    Has anyone had any luck at all with Parallels Tech Support to find a resolution to this problem? In everyone's opinion, what do you think is the issue and does anyone believe Parallels is working on a fix? Thanks!
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    After update Plesk to 10.1.1 I can't see any domain

    Jhonj... Do you have the MySQL command line? I see what your talking about, the files in the \psa folder where not updated and are old. I have tons of backups and could pull them but I'm scared that I'll mess things up even more. Any help would be really appreciated! Thanks!
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    After update Plesk to 10.1.1 I can't see any domain

    Plesk CP MySQL Command Line Restore??? Does anyone know the command line for restoring the PSA folder for Plesk? In reading the posts I see that my PSA folder is old and was not updated, probably causing the issue after trying to update to Plesk CP 10.1.1. I have tons of backups in my...
  6. N

    After update Plesk to 10.1.1 I can't see any domain

    Thank you for the update. It seems as if there are some issues with 10.1.1 update. I know of at least 6 users of Plesk CP 10.x that have the same issue. They've lost admin control @ https://localhost:8443 as well as all their users ability to log into their accounts. I hope Plesk or Igor...
  7. N

    Install 10.1 Failed and Add/Remove programs showing Plesk 9.5

    I'm sorry about your issues with Parallels. I ran into the same thing. I usually buy a few pre-paid incident tickets yearly when I update my SUS. I tried to use one, the Parallels online system for one would not take my number because they went to a 5 digit - 5 digit ticket #'ing system and...
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    How to create a Sitebuilder 4.5 site with Plesk 10.x?

    Dear Igor, Again, I'm going to suggest that the Sitebuilder 4.5.x modules be wrote/coded to work with Sitebuilder 5. On all the Miami Summit presentations Parallels shows that the sites can be done with the new Sitebuilder 5. This isn't true since there is no full work-around or solution...
  9. N

    Install 10.1 Failed and Add/Remove programs showing Plesk 9.5

    Same issue here, exactly... I'm glad I'm not the only one. I 'had' a perfectly operational Plesk 10.0.1 install. I tried to upgrade, using Plesk CP Admin upgrade/components-built into Plesk (thus, not trying to do it manually). The install gave me errors on the last lines just as others...
  10. N

    PleskControlPanel broke after upgrading from 10.0.1 to 10.1.1

    Same thing here. I'm glad I'm not the only one. The install did not complete successfully. I 'had' a fully working Plesk CP. If I try to access Plesk Admin (https://localhost:8443) I get error: The file index.php is part of Plesk distribution. It cannot be run outside of Plesk...
  11. N

    Feature requests for Plesk 10

    Release date for Sitebuilder 5.x ??? We need a Sitebuilder program that has all the modules of Sitebuilder 4.x. Does anyone know the release date of when an update to Sitebuilder 5.0 will be available that has the missing modules? We need the forum, blog, forms, sitepal, image gallery...
  12. N

    Ftp user update problem

    I found that Plesk 10.x has Reconfigurator called PP Reconfigurator. I'm hoping that if the FTP issues that have been plaguing me since Plesk 10.x install will be corrected once I run the permissions check/fix.
  13. N

    Ftp user update problem

    Thank you both for writing back... If it is a permissions issue, what is the best way to fix this? It's only happened since installation of Plesk 10.x overtop of a perfectly tuned and smooth running Plesk 9.x. Plesk < 9.x used to have Plesk ReConfigurator which I believe had a function to...
  14. N

    Ftp user update problem

    The document you reference says Microsoft FTP Server 6 Microsoft FTP Server 7 ... in Plesk CP it gives the option of: FTP Publishing Service 7.0 Gene6FTP Server 3.10.0.2 Microsoft FTP Service (not installed) Serv-U FTP Server (not installed) So I ask... if Gene6FTP no longer works...
  15. N

    Ftp user update problem

    Oh... Gene6FTP not supported? After all these years Plesk CP always supported Gene6FTP... If Parallels does not support Gene6FTP, and since our servers were upgraded from Plesk 9.x which used Gene6FTP, can we now simply remove Gene6FTP and Plesk will create the users in MS FTP Server...
  16. N

    Move Domains between Subscriptions

    I think I'm having the same issue you are. I was running Plesk 9.x, and I'd like to say, without any issues. I installed and upgraded my license keys to Plesk CP 10.x (wish I would have waited) The option to Change Customers Retailer/Profile button gives !Error in IE. I cannot 'move'...
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    Windows 2008 Webedition

    Yes, It's listed as a work'able OS. http://www.parallels.com/products/plesk/requirements/ Check the link above. It lists this OS's for Windows: Supported Windows Operating Systems •Windows Server 2008 R2 (Datacenter, Enterprise, and Standard Editions) •Windows Server 2008 SP2...
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    Sitebuilder 4.5 to 5 Upgrade/Convert..

    Since the install of Plesk 10.x overtop of Plesk 9.x we've lost the ability to create new sites in Sitebuilder Legacy. Existing sites have the ability to manage by using Sitebuilder 5 or Sitebuilder Legacy, located in the customers CP. New customers only have the Sitebuilder 5.0 function...
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    Plesk 10.0.1 Windows Firewall Service Pack 2 status red!

    Same issue here. Upgraded from latest Plesk 9.x release to Plesk 10.x latest components/release. Firewall shows red X in Plesk CP.
  20. N

    Ftp user update problem

    I have a simular problem since Plesk 10.x install overtop of Plesk 9.x We've lost ftp ability into Plesk 10.x We're using Gene6FTP Server. Users/customers are showing in Gene6FTP FTP client can authenticate with username/password but cannot retrieve directory/files or upload...
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