• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. N

    FrontPage Support in Plesk 10.x

    We upgraded from Plesk 9.x to Plesk 10.x (all latest releases). Our OS platforms are Win2k8Standard. We have IIS 7. On Plesk 9.x install we had installed FrontPage Server Side functionality to work with IIS7. In Plesk 9 CP Admin we had option to enable/disable FP for our clients...
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    FTP functionality lost after Plesk 10 install...

    We've lost the ability to FTP into our sites since the install of Plesk 10, overtop of Plesk 9. FTP functionality was working fine in Plesk 9. Users were able to access their sites using ftp clients, upload/download files to their /httpdocs/ directory. Does anyone have any ideas?
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    How to create a Sitebuilder 4.5 site with Plesk 10.x?

    I installed Plesk 10.x and my now my users cannot log in to Sitebuilder 4.5 using :2006 They cannot access their site with Sitebuilder 4.5 They have access to the Control Panel and thus have access to Sitebuilder 5 but their site did not port over. I know the Sitebuilder 4.5 sites have to...
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    Plesk 10.x SMTP Setup Screen???

    Since I installed Plesk CP 10.x overtop of Plesk CP 9 I have not received any email notifications. I can no longer find the screen in Plesk CP 10.x where one would enter in a username/password and smtp server name. This would be if one would use an external email server such as...
  5. N

    Login Error 500 after upgrade from 9.5.3 to 10

    Server Error 500... I get the same error when I try to create/install any modules that need a subdomain such as API modules, email, etc. I get an error: Server Error 500 It's only been since I upgraded from Plesk 9.x to 10.x Everything WAS working in Plesk CP 9.x for me. Installing...
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    How do users/customers access their web pages with Plesk CP 10.x?

    I upgraded to Plesk 10.x and didn't realize that their would be so many changes. Before, previous to Plesk 10.x users could simply access their web sites using their domain name and the port 2006... example(if you need it) www.mydomain.com:2006 ... this would allow the user to log in using...
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    Apache Tomcat Java server update?

    I have pre-paid incidents that I'm trying to use but I keep getting an email back from Parallels saying that the ticket is closed, everytime I submit a ticket with the pre-paid incident #... Does anyone know how to submit a ticket to Parallels using a pre-paid incident? I've been trying to...
  8. N

    How Do I Submit A Pre-Paid Incident?

    I purchased pre-paid incidents several months ago when I updated my SUS for Plesk and Sitebuilder... I don't know why I'd have to update the SUS for Sitebuilder because it seems to be included in Plesk CP now... But, none-the-less, you sent me an email requesting that the Sitebuilder SUS be...
  9. N

    Apache Tomcat Java server update?

    Same thing here. Tomcat will not update... So your not the only one. I keep getting the message that there are updates available, tomcat, but it will not update, nor will it even try. I've given up on Plesk after this update. I've lost my customers and they're leaving me because they've...
  10. N

    How do I return my licence to Plesk 9?

    Regarding your license key... I remember seeing/reading that if you 'upgrade' your license key to the newer version you'll never be able to go back to a previous version... I'm in the same boat as you. I should never have upgraded. I should have kept with the years old, but working, Plesk...
  11. N

    How do I return my licence to Plesk 9?

    I wish I would never have upgraded my licenses to Plesk v.10. Plesk v.10 is missing a lot. Especially what our customers use, the Sitebuilder. SwSoft/Parallels has really done a bad job at this release. I thought that after all these years not not having an update to Sitebuilder, even...
  12. N

    Error 500 after login

    I get this error everytime I try to load/install an API application. The applications that were installed in prior < Plesk 10.x (Plesk 9.x) seem to work, or show up. When I try to install new API applications from Vault it gives me 'Server Error 500' after I press the NEXT button after...
  13. N

    Sitebuilder Unaccessable on port:2006 after Plesk CP 10 install...

    Sitebuilder Unaccessable on port:2006 after Plesk CP install... thank you for writing back... >One Button ‘Edit in SiteBuilder’ in Plesk Panel >No more own Business Logic in Sitebuilder. Now it’s just a library to edit sites. >No more standalone SiteBuilder product (will be...
  14. N

    Sitebuilder Unaccessable on port:2006 after Plesk CP 10 install...

    Does anyone know how to enable again access to legacy Sitebuilder 4.x using port :2006 as how it could be accessed before? For example... going to http://www.mysite.com:2006 only gives 'page cannot be displayed'. It seems as if the only way for our customers to access their Sitebuilder...
  15. N

    unsuspending domain

    No news here and my domains are still inactive... I didn't hear any news here and my domains are still inactive. For some reason some of them are showing up on the Internet but still say they are inactive. The inconsistant and arbatrary 'subscription inactive' should take the domain down...
  16. N

    unsuspending domain

    I'm getting the same issue on all my domains after upgrading from 9.5 to Plesk CP 10. All my domains are showing 'subscription suspended'. All the aliases of all the domains are also shut down. I've been trying everything to get the domains backup and running again but the domains still...
  17. N

    Sitebuilder 4.5 to 5 Upgrade/Convert..

    I just finished a wonderful upgrade from Plesk 9.x to 10.x. My main reason for upgrading to Plesk 10.x is to allow our customers multi-level pages with Sitebuilder. Sitebuilder is a simple to use and yet effective way for 'dummies on the web' to create their own site. I now have users...
  18. N

    Restoring A Sitebuilder Site... partially?

    I have a web site that was 'corrupted', bascially lost to some degree, when I installed Plesk 9.5 I have an old backup of Sitebuilder data for this web site, but it is about 2 years old. Is there anyway I can easily restore only certain pages? Without loosing the current pages in...
  19. N

    Integrate Sitebuilder in Plesk

    Does this mean that Parallels finally came to a conclusion, it will not continue Sitebuilder? I've been keeping my SUS up to date for years for this product, waiting on a release that will allow for multiple level deep pages, and now I'm assuming it is going to be put 'end-of-life'?
  20. N

    Is it possible to setup Microsoft Exchange Server with Plesk...

    Does anyone know where to begin, and if it is even possible, to setup a MS Exchange server to be used as the mail server for Plesk? I'm not satisified with any of the mail servers 'packaged with Plesk' and would like to keep with a tried and true, and reliable mail server such as MS Exchange...
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