• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. burnleyvic

    Wordpress Toolkit bug

    Using Wordpress Toolkit with plesk 12.0.18#21 on Centos 6. There is a bug in the Security Check feature for hiding Version information. You script adds the following line of code to the last line of functions.php; remove_action('wp_head', 'wp_generator'); Unfortunately if functions.php had...
  2. burnleyvic

    New Skin for Plesk 12

    nice skin. much cleaner, look forward to removal of framesets and also addition of extension to manage it. A way to have updates for the extensions automatically applied would also be welcome or at least a notification that a skin update is available or not compatible with your panel version.
  3. burnleyvic

    How do I upgrade past the 100 user quota?

    You have a perpetual (unlimited) plesk licence right? It came with 100 WPB seats included. We have (had) several of these also and started reaching 100 seats + usage. After discussing with with our parallels rep they tell me there is no way to upgrade WPB on a perpetual key. you will have to...
  4. burnleyvic

    Ecwid - issues adjusting the font and color of the items in the store.

    We have a client with a WPB Ecwid store and they are having issues adjusting the font and color of the items in the store. Normally this would be controlled by the functionality on the Ecwid website but it appears that the CSS is being is being overwritten by Web Presence's style sheet. They...
  5. burnleyvic

    Changing the e-mail client setup instructions in the e-mail section of the user panel

    Does anyone know if this feature request was ever looked at. we have the same issue where the settings given are wrong. Being able to configure that dialogue would solve the issue completely...
  6. burnleyvic

    Plesk 12.0 Preview (Windows)

    Thanks for the answer Sergey. In reference to why I was asking; What we were looking for was a way to avoid mssql.<domain.tld> handle as customers remove the dns record which can generate unnecessary support issues. Also if it used the server name on either a custom port or sub-folder...
  7. burnleyvic

    Plesk 12.0 Preview (Windows)

    You only have a live demo of the Linux flavoured plesk 12. That feature is exclusively windows... To test it I'd have to run up a windows vps, install plesk 12, then configure Mylittleadmin by hand + licence. This is non-trivial hence the question. It'd have thought, perhaps mistakenly, that...
  8. burnleyvic

    Plesk 12.0 Preview (Windows)

    Can anyone from Parallels Team tell me if mylittleadmin integration in plesk 12 for windows has been improved? Current and previous versions relie on dns record for mssql.<domin.tld> and does not use https:// connections which causes two problems. Firstly user gets warning about sending...
  9. burnleyvic

    Plesk password strength algorithm flawed? / needs improvement

    Hi Igor, All Lin based servers are at 11.5.30 Update #37, we have #38 to apply this week but i don't see any updates relating to this particular issue. Also while on the subject it would be nice to have a function to prevent email clients from re-entering their old password. Have had more...
  10. burnleyvic

    Plesk password strength algorithm flawed? / needs improvement

    In plesk panel security policy settings a medium strength password is defined as follows; These passwords are at least 5 characters long. They consist of characters in upper and lower case and special symbols. Such passwords provide reliable protection from attacks that capture passwords...
  11. burnleyvic

    Turn off "mobile version"

    Hi Guys, From our perspective ability to disable Mobile site is ONLY required as stopgap until the mobile version glitches are fixed. Currently the mobile version is worse than the non mobile site when rendered on a phone but once / if that's fixed in Plesk 12 we are happy for it to be...
  12. burnleyvic

    Turn off "mobile version"

    We too have had numerous complaints and requests to disable the mobile version of WPB. Its rubbish. I've lost several sites to other cloud based platforms like wix on this badly botched feature. Where did yo get those guys from yahoo? Please fix asap. Oh andthe link to full version of site...
  13. burnleyvic

    Cannot download a backup.

    I have seen the same issue with our clients where large backups are involved. Assuming there is no internal time out and it will eventually display the dialogue box I believe the issue is a lack of any visual prompt to indicate its doing something. most people will wait 20 or 30 seconds but...
  14. burnleyvic

    Can't access Web stats (Webalizer)

    Hmm that's odd, our plesk servers work with and without the www's and also with and without /plesk-stat/ being included. If you want to change plesk behaviour try adding a custom alias to the sites vhost.conf but as for the link in plesk, its hardcoded as far as i know.
  15. burnleyvic

    Can't access Web stats (Webalizer)

    webstats folder is password protected with the same credentials as for the ftp user on vhost creation. If you don't like or want this feature edit the Service Plan used to deploy the host, its under Service_plan_name -> Hosting Parameters -> accessible via password protected directory...
  16. burnleyvic

    Support for PHP disable_functions per domain

    To get it working set php hander to fastCGI, select desired php version. then put your custom directives in this file /var/www/vhosts/system/<domain.tld>/conf/php.ini save file and rebuild configuration for domain (either on command line or by changing a php setting in panel for desired...
  17. burnleyvic

    Bug: webmail dns record removed when you select 3rd pary webmail

    Has anyone else noticed, and better yet found a solution to this problem? We registered a 3rd party webmail application in a plesk 11.09 install which was fine. However when clients change the webmail selection from one of the built in options Horde or Atmail to the 3rd pary one we registered...
  18. burnleyvic

    Feature Requests for Presence Builder 11.1

    I would also like to see some enhancements to the "Site Specific" and "Page Specific" areas to improve their visibility. I have had a number of users who has mistaken embedded content in the Site Specific area with out even realizing the feature existed. The feature itself is a good idea it...
  19. burnleyvic

    WPB - all pages cross linked and displaying same content.

    Update: The issue was related to a large block of content at the top that was Site Specific. This was making it appear on every page. The problem is the client had not made any updates to the site since we updated from plesk 10.4.4. to plesk 11.0.9 so it *appears* it may be an artifact of the...
  20. burnleyvic

    WPB - all pages cross linked and displaying same content.

    We recently upgraded one of our servers from plesk 10.4.4. to plesk 11.0.9 and we have a customer web presence builder site that appears to have been corrupted during the process. Basically every page on the site displays the same content, its all linked. If you edit the content on one page it...
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