• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

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    Question Mail server DNS problem.

    Hi, just respond to that email, list your IP addresses and request delisting again, name reasons. "To have Deliverability Support investigate further, please reply to this email with a detailed description of the problem you are having, including specific error messages, and an agent will...
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    Resolved Unknown folders appear in root of domain

    Thank you
  3. L

    Resolved Unknown folders appear in root of domain

    Hi, for second time these folders appear in root of domain, does anyone know what they are, i can't delete them. I am certain they are not viruses/malwer or something.
  4. L

    Toolkit sending notifications about deleted installation

    Hi, we are getting email about this installation we deleted, we can't figure out how to remove it from toolkit monitoring. Error: " Website "/.trash" (https://website.com/var/www/vhosts/website.com/.trash): Failed to reset cache for the instance #138: Error: This does not seem to be a...
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    Can't apply security setting with wp installation in subdirectory

    Hi, We encountered issue, if you install wp in root than another wp in subdirectory you can't apply security setting to it via toolkit, it get's redirected or throws 404. Thanks
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    Issue Service ssh Status CRITICAL

    Hi, recently we have started getting this monitoring warning from our hosting company, "Server xvy - Service ssh Status CRITICAL um 08-26-2021 04:42:43: Server answer:" "Server xvy - Service ssh Status OK um 08-26-2021 04:45:43: SSH OK - OpenSSH_7.9p1 Debian-10+deb10u2 (protocol 2.0)" and like...
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    Resolved Cloudflare, DNS and Mail

    If you could explain your exact setup, that would be great.
  8. L

    Resolved Cloudflare, DNS and Mail

    Hi, we had same issues for a long time, we couldn't find anyone that would explain best practices. Now we have plesk setup with multiple domains for half of them we use dedicated IP addresses and rest is shared on multiple IP addresses. We are also new at this but here is what we did. Our...
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    Wordpress toolkit Backup and Restore function expected behavior

    Hi, am I misunderstanding function of wordpress toolkit Backup and Restore on how it should work, I am expecting when I backup site and restore it, it should go back to that version, but what I am seeing is that for example if we install some plugin after backup, than restore earlier version...
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