• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. E

    Issue Problem to read/load old emails

    Obsedian 18.0.34 / Postfix & Courier-IMAP =================== Hi all, A customer reminds us of the following problem: In Outlook or Android, messages that are several months old disappeared from the mail client or displayed but cannot be opened (error message: Could not load message). When...
  2. E

    Resolved Error apache templates

    Perfect. Thank you Igor.
  3. E

    Resolved Error apache templates

    Hi Igor, Thank you for the information. Yes, it's planned but not right away. But with this commande: We have a 404 not found... :(
  4. E

    Resolved Error apache templates

    Hi all, We have this error on one server: In the email we have: But we check the file "/etc/httpd/conf/plesk.conf.d/vhosts/<domainX.com>.conf", we don't have any text: "InheritBefore". How can we found the problem? We have try to use: # plesk repair web -y -v Message: Not a good idea...
  5. E

    Resolved Customizing Plesk admin URL

    I don't ! I want the subdomain of the customer "plesk.mycustomerdomain.com" use the certificate of the customer. But it's the hostname certificate that is used... It's the same problem that ChrisY.
  6. E

    Resolved Customizing Plesk admin URL

    Hostname ========== > certificate ok for plesk > certificate ok for emails Customer / mydomain.com ========== > wildcard *. mydomain.com (let's encrypt) for www, webmail, emails.... ok > create a DNS entry only (A => plesk.mydomain.com => domain IP) for access to the panel for customer So...
  7. E

    Resolved Customizing Plesk admin URL

    ? The server is secure with Let's encrypt: The problem: for "gestion.mydomain.com", it seems that the hostname certificate is used, not wildcard (*.mydomain.com). No problem for www.mydomain.com, imaps, smtps...etc, certifcate is correct.
  8. E

    Resolved Customizing Plesk admin URL

    If I look at the certificate details, it is the hostname certificate (valid) that goes back, and not the client domain wilcard. How resolve it? Peter?
  9. E

    Resolved Customizing Plesk admin URL

    Hi, I've the same problem. What do you mean by "Setting the certificates to the new subdomain certificate fixed the issue"? I added an entry in the dns : "gestion" (A => gestion.mydomain.com) It works but access to the page is blocked by my protection software (invalid certificate). The...
  10. E

    Resolved Postfix error / Recipient address rejected: User unknown in virtual mailbox table

    Sorry no problem. Syntax error...
  11. E

    Resolved Postfix error / Recipient address rejected: User unknown in virtual mailbox table

    Hi all, We have problem with some users (user1@domainA.com) that send email to another with the same domain (user2@domainA.com): 550 5.1.1 <user2@domainA.com>: Recipient address rejected: User unknown in virtual mailbox table We try to repair: #plesk repair mail But still the problem. All...
  12. E

    Issue Licence management / automatic renew problem

    No nothing.
  13. E

    Issue Licence management / automatic renew problem

    Hi all, For a few months now, we have had problems with the automatic renewal of Plesk licenses and this on several servers. Today, for example, I connect to a server and I have the message: Warning: You are currently operating within the grace period of your product license. To update your...
  14. E

    Question eta for plesk+debian 11

    Hi Igor, No more ETA for Debian 11 (release from 14/08/2021)?
  15. E

    Issue PHP open_basedir 'not within the allowed path(s)'... but it is

    I've already try it: {WEBSPACEROOT}{/}{:}{TMP}{/}:/var/www/vhosts/mydomain1/httpdocs/ {WEBSPACEROOT}{/}{:}{TMP}{/}{:}/var/www/vhosts/mydomain1/httpdocs/ {WEBSPACEROOT}{/}{:}{TMP}{/}{:}/var/www/vhosts/mydomain1/httpdocs{/} :(
  16. E

    Issue PHP open_basedir 'not within the allowed path(s)'... but it is

    I thought you have found the problem Maartenv... but websites are under PHP 7.3... :( Thanks anyway. If you are another idea, do not hesitate. I still have the problem.
  17. E

    Issue PHP open_basedir 'not within the allowed path(s)'... but it is

    Anyone?
  18. E

    Issue PHP open_basedir 'not within the allowed path(s)'... but it is

    Hi all, We have 2 subscriptions with one domain we have on a Plesk server that work perfectly. We must migrate this 2 subscriptions on a new server (Centos end of life => debian). We have simulate it. All works only one thing: the domain 2 can not access to the files to the domain 1. The...
  19. E

    Issue Plesk update problem / UI & command line / Loaded plugins

    Ok. I should have done the yum-complete-transaction before updates. I no longer had this order in mind. Si, it detects duplicate packages and offers to delete them: There are 2 outstanding transactions to complete. Finishing the most recent one The remaining transaction had 31 elements left...
  20. E

    Issue Plesk update problem / UI & command line / Loaded plugins

    For the second server, the Yum update remained suspended: ... Nettoyage : bind-license.noarch - 67/100 Nettoyage : python-firewall-0.6.3-12.el7.noarch - 68/100 Nettoyage : containerd.io.x86_64 - 69/100 The problem seems to come from a task is not responding (id=1938- Advanced...
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