• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. TimReeves

    Issue Lets Encrypt Wildcard succeeds manually but fails on automatic

    I'm seeing mails like this - every day: Renewal of the following Let`s Encrypt certificates has failed: * 'Lets Encrypt timreeves.de' [days to expire: 89] [-] *.timreeves.de [-] timreeves.de Could not retrieve dns service status: DNS service is not enabled and Renewal of the...
  2. TimReeves

    Issue www alias not secured by Letsencrypt wildcard

    Well, "www." to a subdomain would be something like "www.mail.example.com". Normally there will be no DNS entry for that, so verification would fail. Maybe it's a feature, not a bug?
  3. TimReeves

    Issue Mail AutoConfig not working, returns 400 Bad Request

    Well now I'm bamboozled: I tried adding a new account in Thunderbird anyway, and it looked like TB had got the data. So I checked the TB console log, and yes: 2019-11-07 18:21:57 mail.setup INFO call 1 took 130ms and succeeded at <https://(redacted).space/autodiscover/autodiscover.xml>...
  4. TimReeves

    Issue Mail AutoConfig not working, returns 400 Bad Request

    This new feature is attractive, so I wanted to activate it. I did, but Thunderbird was obviously not getting the data. I debugged the feature, trying to call the URL which Thunderbird would use: 400 Bad Request. I tried this on 2 different servers, one with an external FW in front of it, the...
  5. TimReeves

    Resolved Failed to update the extension (Debian 8 VPS)

    I run Plesk on about 7 servers, all Debian 8 or 9, all without Bind installed (the Domains are all managed at domain specialist companies). All Updating is going fine everywhere, except at one server I am now seeing the warning popup (bottom right) when logged in to Plesk: Failed to update the...
  6. TimReeves

    Issue Dovecot 2.3 warnings on startup for services auth and anvil

    I'm just configuring a new vServer with Debian 9.5 / dovecot 2.3.0.1. When I restart the service I'm seeing: dovecot[19544]: master: Warning: service auth { client_limit=1000 } is lower than required under max. load (1224) dovecot[19544]: master: Warning: service anvil { client_limit=1000 } is...
  7. TimReeves

    Forwarded to devs Plesk Dovecot Config contains obsoleted statements

    TITLE: Plesk Dovecot Config contains obsoleted statements PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: Plesk 17.8, Ubuntu 14.04 PROBLEM DESCRIPTION: It seems that dovecot has been updated to 2.3.0.1 This version has some changes in ssl configuration which have not been updated yet in Plesk...
  8. TimReeves

    Issue certificate for securing mail

    I assume it should work for CentOS too, as we are talking about the database entries - I can't imagine any reason why they would be different. But I don't know for certain as I don't have any server with CentOS. I recommend to just try it - after all, you can easily revert by making a change in...
  9. TimReeves

    Issue Debian Zabbix Packages cause problem for package manager

    I've still been having problems, with the zabbix repo not being able to be read sometimes. When I click on the links in the error report, there is no problem, they work fine in the browser. I'm a bit stumped. But I have found one way to alleviate the problem slightly, by limiting apt to not try...
  10. TimReeves

    Issue Debian Zabbix Packages cause problem for package manager

    This is not a bug in the Zabbix repo. It is the default way APT works - always trying to download at least the "en" translation package, but Zabbix does not provide one. You can tune apt-get to never try fetching ANY package translation files (assuming you are happy with english OS): # cat...
  11. TimReeves

    Issue Debian Zabbix Packages cause problem for package manager

    Hi all, recently I've been seeing quite a lot of E-Mails with error reports like this: Reason: 2018-01-17 06:29:17 INFO: pum is called with arguments: ['--list', '--repo-info', '--json'] 2018-01-17 06:32:09 ERROR: W:Failed to fetch...
  12. TimReeves

    Resolved Package Updater says failure when OS-PHP-FPM pool is empty

    Hi Igor, thanks for that idea, I applied it yesterday at 2 servers with this problem. This morning I did not see that problem. Thanks!
  13. TimReeves

    Resolved Package Updater says failure when OS-PHP-FPM pool is empty

    I'm running Debian 8 and Plesk Onyx 17.5.3 #37. I have noticed this problem on more than one machine: The OS-PHP FPM pool is empty, since I now only use PHP7.0 and 7.1. When I do a manual call of apt-get upgrade the output looks like this: Setting up php5-fpm (5.6.33+dfsg-0+deb8u1) ...
  14. TimReeves

    Issue Debian Postfix smtpd_tls_cert_file changed

    Hi Igor, thanks for question. Here are some articles which document /etc/postfix/postfix_default.pem within their text: How to generate custom self-signed SSL certificates and apply it to Postfix Unable to send mail using STARTTLS authentication: 4.7.0 TLS not available due to local problem...
  15. TimReeves

    Issue Debian Postfix smtpd_tls_cert_file changed

    Hi all, up until about a couple of months ago, in /etc/postfix/main.cf it said: smtpd_tls_cert_file = /etc/postfix/postfix_default.pem smtpd_tls_key_file = $smtpd_tls_cert_file Since recently this has changed (Debian 8.9), on the last 2 servers I installed it reads...
  16. TimReeves

    Resolved Additional nginx directives outside server scope.

    Good tip from Paulana, I'm sure it would work - but all of this is no longer neccessary, and has not been for MultiSites created with WordPress 3.5 or later. German speakers can get the full drop in my exhaustive article on MultiSite and MutliLingual, for others the basic message (copied from...
  17. TimReeves

    Resolved Proxy mode off: bug and problems with nginx config

    Here is the current (2. July 17) complete actual (generated) nginx config, with my explanatory remarks: Assuming the Checkboxes: o Proxy mode o Smart static files processing o Serve static files directly by nginx are NOT selected! # LOCATED IN: /etc/nginx/nginx.conf worker_processes 1...
  18. TimReeves

    Resolved Proxy mode off: bug and problems with nginx config

    Plesk 17.5.3 noticed 1. July 2017 The template nginxDomainVirtualHost.php has had further non-trivial changes: Line 87 (add_header X-Powered-By PleskLin) deleted from "location /internal-nginx-static-location/" block Lines (previously) 96 - 110 for the file sharing location have been...
  19. TimReeves

    Issue Hosting type Forwarding but with mail service on - cannot delete old webmail ssl certificates

    It is a valid usage configuration - the snappy domain is used for eMail, but for the website it forwards to a domain which has better SEO value. So I also provide a webmail certificate for the client. The problem is, I see no way to delete old certs which are no longer used.
  20. TimReeves

    Resolved Dr. Web will not start after Upgrade to Plesk 17.5.3

    I have noticed that: /usr/local/psa/bin/server_pref -u -ssl-ciphers '...' is not always enough to establish new ciphers, it seems to depend on the order you do things in - I *think* it works if you first establish your preferences and then activate http/2. But in any case; THIS command does set...
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