• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Fabian H

    Issue DB query failed: SQLSTATE[HY000] [2002] Connection refused

    Ouh, seems like your table spaces are corrupted. You could try to recreate the tablespaces and tables, but it will be a bunch of work as you need to do it for every single table in your database...
  2. Fabian H

    Issue DB query failed: SQLSTATE[HY000] [2002] Connection refused

    First of all, it's not a plesk problem. The problem is more related to mariadb. Deleting the ib_logfiles does not resolve in any data loss, its just a logfile, as the name said. All mysql data is stored in /var/lib/mysql/, but to be sure you should do also an mysqldump. So, please run the...
  3. Fabian H

    Issue subscription sync issue

    You have to update the settings in the screenshot even in the subscription to "off" or in the service plan to "on".
  4. Fabian H

    Resolved python support

    Hm, sadly I cannot test it, as I don't have access to any Web Admin Edition instance. Maybe another user has any ideas?
  5. Fabian H

    Resolved python support

    Have you updated the repositories as described in the resolution of the KBase article above?
  6. Fabian H

    Question Is it safe to change the default ssh port on live server

    All in the KBase mentioned things are the only you need. You can safely change the port in addition to the article. Don't forget to modify your Fail2Ban-Jail for ssh if used.
  7. Fabian H

    Resolved python support

    Hi, The licensing has nothing to do with the python option. Please ensure that in Tools & Settings > Apache Web Server, Python is checked.
  8. Fabian H

    Issue Log rotation problem

    I just found out that my access_ssl_log.processed is empty for each domain. The access_ssl_log is correct, also the access_ssl_log.processed.1.gz and so on. What I found out is that the things that should be in the processed are located in the processed.1.gz. Also, there are no entries for a...
  9. Fabian H

    Question login page not found

    You could try with ssh the command `plesk repair web` and `plesk repair db`
  10. Fabian H

    Question Docker port modifying

    I am using two docker containers, which are using the same port (8080) by default. One of them allows to modify the docker-port by environment variable. But the Port mapping is not able to set the new port as local docker port so I can use the both containers. Any ideas?
  11. Fabian H

    Issue Node.js install not working

    Using the node.js extension, the node server (port bound with express) cannot start as it seems. The /var/log/httpd/error_log is giving this error: App 1168143 output: /usr/share/passenger/helper-scripts/node-loader.js:80 App 1168143 output: return originalRequire.apply(this, arguments)...
  12. Fabian H

    Question WordPress Cache Problem

    Are you using a second caching plugin maybe? You should use only one at a time.
  13. Fabian H

    Question WordPress Cache Problem

    Are you using cloudflare or something else that might be caching the website before your wp rocket installation?
  14. Fabian H

    Question WordPress Cache Problem

    I've no additional nginx settings configured which would affect anything like that. How do you check if the files are cached or not?
  15. Fabian H

    Question WordPress Cache Problem

    For me, wp rocket is working fine (disabled proxy mode, no nginx caching, no serving of static files by nginx). Which php handler are you using?
  16. Fabian H

    Issue Changed default domain, plesk admin panel not reachable (404 error)

    Have you tried with your ip AND the port over https? (https://00.00.000.000:8443/)
  17. Fabian H

    Question WordPress Cache Problem

    Alright, which caching plugin are you using? I would try removing the whole #NGINX Caching section and let it handle with the wp caching plugin.
  18. Fabian H

    Issue Cloning issues

    First of all, don't give any thoughts to the errors in the console on the plesk's default page. If it is shown, there was something going wrong whilst cloning. Which errors was shown up in plesk after trying to clone the wp website? Are the files of wordpress copied into the new...
  19. Fabian H

    Question WordPress Cache Problem

    Hi, where have you found the config above? You can try removing the #SECURITY-Part at the bottom, maybe this is blocking the access. Have you disabled the "Proxy mode"?
  20. Fabian H

    Issue my domain got blocked from yahoo gmail and ...

    You're facing several problems. First off all, you should configure SPF, DKIM and DMARC, so the servers which are checking these will not mark your mail as spam or block it. Second, outlook's mail service doesn't understand what you've done there. How have you set up your mail account? Are there...
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