• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. K

    Issue Node gives up the ghost [Node is no longer working]

    So - I am using the Node "feature". Ever since I set it up on a very clean installation and according to the instructions it has always said "another instance of node is already running on this root" - (I posted it about this before but don't think I got a response from Plesk (Issue - Issues...
  2. K

    Resolved Request body not available using Node.js, Express on Plesk (Cors)

    SOLVED! Ok. This was rather tricky but (for me at least) it is indeed not a Plesk problem. If anyone runs into this thread - the answer is provided by user Dang Khoa Dinh on this thread: Express.js req.body undefined In my case - with Nginx turned off globally and no additional Cors...
  3. K

    Resolved Request body not available using Node.js, Express on Plesk (Cors)

    I am using fetch to send a request body to a node app. If the client (browser script using fetch) is on the same domain as the node app all works fine. However, i am having a problem when sending a POST request across domain. The request is handled fine by node/express: that is it gets it and...
  4. K

    Question How to see setting of existing backup????

    Ok. Thanks. I see
  5. K

    Question How to see setting of existing backup????

    I have created a scheduled backup. I have forgotten if I set it to include mail messages or not. How can I see the settings of the existing scheduled backup? (I know I could download and extract the backup and then struggle with the new compression format for which there are very few extractors...
  6. K

    Question How does node.js interact with Nginx?

    Update: it appears that it still used Nginx and Apache - somewhere I guess it has used the proxy_pass directive? I confirmed that it uses Apache because if I stop Apache my node app is no longer served. It looks like Nginx is still involved because it is producing the error messages. So - it...
  7. K

    Question How does node.js interact with Nginx?

    Hi I have set up a Node.js add on a domain following these instructions: Plesk Node.Js Setup It pretty much works except I get a message: "Another Node.js application in the subscription already uses this application root. Specify another application root that contains the document root." But...
  8. K

    Issue Issues with installing node.js

    so - I follow the instructions here: How to Host Node.js Applications on Plesk Obsidian to install Node.js and run a simple test app. It basically works BUT - I end up with this message: "Another Node.js application in the subscription already uses this application root. Specify another...
  9. K

    Resolved Outgoing mail control does not work for emails sent from web scripts?

    Hi Peter Ok. Thank you. Tested and you are right, Thanks.
  10. K

    Resolved Outgoing mail control does not work for emails sent from web scripts?

    I seem to remember reading somewhere some time ago that the system for controlling outgoing mail does not work with email sent by a website (e.g. by a PHP process running under Apache in some way). I did a test to see if this was the case or not. I set an outgoing email limit for a domain to 10...
  11. K

    Question Access to store.plesk.com blocked

    Does anyone know why this is?
  12. K

    Issue pki-validation folder returns 404 on new server

    I don't know if anyone from Plesk ever reads these forums but I would just say - did you test this? did you know about this? was it deliberate? i can't speak for others but this issue cost me 2 hours. Using this folder seems pretty standard. yet it is blocked out of the box in a mysterious way...
  13. K

    Issue pki-validation folder returns 404 on new server

    Hi - thank you very much. This worked for me.
  14. K

    Resolved Do incremental backups know about deleted files?

    Hi Let's say I have a website. I set in motion an incremental backup on Monday. So; on Monday it backs up the complete site. On Tuesday (daily schedule) it backs up the new files I added on Tuesday and so we now have the original full backup and an incremental which just contains the files I...
  15. K

    Resolved Cannot start Odin Premium Anti-Virus

    In the end the following solution worked for me. This is a copy and paste from my ISP's advice: This issue can be caused by wrong Dr. Web packages installed on the server. So please disable it in the "/etc/yum.repos.d/drweb-yum-x86_64.repo" file by setting the value "enable" to 0. # vi...
  16. K

    Resolved Cannot start Odin Premium Anti-Virus

    I have 6 mailboxes 6 mailboxes < 14 mailboxes === true Therefore according to the link which you have sent me (twice) it should work. However. It does not. So. I have the following question: In the case of less than 14 mailboxes where the Odin Premium Anti-Virus should just work (according...
  17. K

    Resolved Cannot start Odin Premium Anti-Virus

    "Premium Antivirus is the default mail antivirus program shipped with Plesk. If an additional license key for Premium Antivirus is not added to the Plesk license key, only 14 mail accounts are protected" - from the link you sent me So. I understand that as meaning that it supports up to 14...
  18. K

    Resolved Cannot start Odin Premium Anti-Virus

    However. I was under the (quite strong) impression that a 'free' license was included with Plesk for up to 14 domains?
  19. K

    Resolved Cannot start Odin Premium Anti-Virus

    Hi Igor I am not sure why you have sent me that link? It appears to be stating the issue about if you have more than 14 domains you need a license. As I mentioned in my original post there are two domains on this server. I don't see anything in that article which moves me forwards Thanks again
  20. K

    Resolved Cannot start Odin Premium Anti-Virus

    It is not running. #/etc/init.d/drwebd start produces: Starting Dr.Web drwebd... Dr.Web (R) daemon for Linux v6.0.2.4 Copyright (c) Igor Daniloff, 1992-2016 Doctor Web, Moscow, Russia Support service: http://support.drweb.com To purchase: http://buy.drweb.com Key file: /opt/drweb/drweb32.key...
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