• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. AmaZili Communication

    Plesk 12.5 backup and outside webroot directory

    Should I raise a ticket for the backup problem ? It is certainly a problem for everyone with directories outside webroot. If people imagine they have backups as in plesk 12, they will be in deep troubles
  2. AmaZili Communication

    Plesk 12.5 backup and outside webroot directory

    Thanks for your responses. Sergey, I don’t think it is a problem with access rights, I create the directory from the plesk file manager. Igor, the conversation over twitter is summarized in my #4 message. Hereunder instruction on how to reproduce.... Aleksey, you gave me the solution for...
  3. AmaZili Communication

    Plesk 12.5 backup and outside webroot directory

    After a chat on twitter with @pleskHelps, I have tried almost every archive format. RAR and Zip from a windows pc, Zip from a unix machine, tar, tgz, tar.gz, None of them works tried linux commands : tar -czvf alternate-template.tar.gz -C/path/to/alternate-domain-template . cd...
  4. AmaZili Communication

    Plesk 12.5 backup and outside webroot directory

    Thanks Joseph for the reply, I felt it was something like that. Next problem is when I try to make a new vhost template and it does not work at all .... my alternate template structure is the following : alternate-template _cgi-bin _conf _error_docs _httpdocs _webspace _our-directory All...
  5. AmaZili Communication

    Plesk 12.5 backup and outside webroot directory

    Hi, We are using a new server with pesk 12.5 /centos 7. We were used to the plesk 12 backup and restore that allowed us to restore complete accounts including outside webroot directories. With our new server with Plesk 12.5, we could not get back the outside webroot directory : our-directory ...
  6. AmaZili Communication

    CPU displays seems wrong

    Hi, On our brand new centos 7 / plesk 12.5, we have sudden red alerts on the cpu consumption, see below Top shows no cpu problems, is someone aware of such behaviours ? Thanks.
  7. AmaZili Communication

    No IP choice while migrating from Plsk 12.018 to Plesk 12.4

    Alexey, I will go for the automatic then remapping way for this time, since there is not that many domains to reconfigure on this server. I will look forward for the CLi way next time. Thanks for help. BTW : It would be handy, nice to have a way to enter blocks of IP's at one time in the GUI...
  8. AmaZili Communication

    No IP choice while migrating from Plsk 12.018 to Plesk 12.4

    Thanks Alexey for your reply. To clarify, I want to move from server A to server B A is Centos6 Plesk 12.0.18, B is Centos7 Plesk 12.5. On A, I run multiple domains hosted around the same shared IP. On B I want to run each domain with its dedicated IP. With the current migration tool, I can...
  9. AmaZili Communication

    No IP choice while migrating from Plsk 12.018 to Plesk 12.4

    Hi, I am continuing our server migration (centos6 Plesk 12.0.18 to Centos7 Plesk 12.5) and I face one issue with IP choice. I have a 12.5 server with multiple dedicted IP's. Previously I had one shaed IP on the 12.018 server. When I migrate from the old to the new server, I can only choose...
  10. AmaZili Communication

    Plesk migrator failed from 12.0.18 to 12.5 on different Centos servers

    Thanks Aleksey, I tried all the solutions from the link you provided with no success. /usr/sbin/sshd -d gave me no more indications, see hereunder : /usr/sbin/sshd -d debug1: sshd version OpenSSH_5.3p1 debug1: read PEM private key done: type RSA debug1: private host key: #0 type 1 RSA debug1...
  11. AmaZili Communication

    Plesk 12.5.30 - Migration Tool not working after Update #9

    May I piggyback on your request with mine here : http://talk.plesk.com/threads/plesk-migrator-failed-from-12-0-18-to-12-5-on-different-centos-servers.335599/ I have setup a brand new 12.5 server and can't get anything out of my old 12.0.18 server. Help please ....
  12. AmaZili Communication

    Plesk migrator failed from 12.0.18 to 12.5 on different Centos servers

    ^^ Up ...
  13. AmaZili Communication

    Website on Plesk 12 sending SPAM, please help!!

    Google is your best friend ;-) https://www.google.fr/search?q=spam+originating+from+a+Magento+website&ie=utf-8&oe=utf-8&gws_rd=cr&ei=H3c7VpG3N8axPPPGgpgB
  14. AmaZili Communication

    Website on Plesk 12 sending SPAM, please help!!

    Stop your mailer, for starting. Disable the domain. Move your code to an internal server, and you will be able quietly to search for the problem. Those codes are usually hidden in pluggins, and not easy to find. If you can, do a fresh install after backup, and make sure all you restore on your...
  15. AmaZili Communication

    Plesk migrator failed from 12.0.18 to 12.5 on different Centos servers

    Hi ! We are currrently running a centos 6 Plesk 12.0.18 update 70 production server. We want to migrate accounts to a brand new Centos 7 Plesk 12.5 update 9. Running the plesk migrator from gui interface results in : Erreur: Looks like migration can not be started. The most common cause...
  16. AmaZili Communication

    Vote Let's Encrypt support

    Hi, I wonder if anyone at Odin is looking at support for certificate based on let's encrypt that will be released soon ? Let's Encrypt is an open source initiative that will provide free X509 certificate. Lots of your customers will be enthousiastic to get it working with their favorite panel...
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