• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. P

    Tomcat Support

    Thanks Igor. Manual start worked via shell access, but still not showing on Plesk frontend. Have contacted my support team at 1and1.co.uk Peter
  2. P

    Tomcat Support

    I've installed Tomcat using the Updater module on 9.5.2. However, when I go to Services Management Tomcat is not showing available for starting. Any ideas what's going on?
  3. P

    License Key Invalid after upgrading to 9.5.1

    This problem appears to have resolved itself. Something you guys did at your server?
  4. P

    License Key Invalid after upgrading to 9.5.1

    I am a customer of 1&1 Internet, and after upgrading Plesk is reporting that my licence key is invalid. Help!!! The virtual server is running CentOS 5.
  5. P

    9.3... when?

    I've been able to use the atomicorp depository to upgrade CentOs and Php to the latest versions, but since the upgrade php mail isn't working. Any ideas?
  6. P

    Application Vault not loading

    Hi everybody. My application vault is not loading. I click on the button to get the vault and the following error message comes up. --------- Error: /usr/local/psa/var/apspkgarc/archive-index.xml:1: parser error : Document is empty ^ /usr/local/psa/var/apspkgarc/archive-index.xml:1...
  7. P

    Application Vault not loading

    Application Vault is all of a sudden not working. Clicking on the icon produces the following message: --- Error: /usr/local/psa/var/apspkgarc/archive-index.xml:1: parser error : Document is empty ^ /usr/local/psa/var/apspkgarc/archive-index.xml:1: parser error : Start tag expected, '<'...
  8. P

    Application Vault not loading

    I get the following error when trying to get into the application vault: --- Error: /usr/local/psa/var/apspkgarc/archive-index.xml:1: parser error : Document is empty ^ /usr/local/psa/var/apspkgarc/archive-index.xml:1: parser error : Start tag expected, '<' not found ^ Unexpected...
  9. P

    Plesk 9 installer site is broken!

    Can someone please explain how to do this for people who are not familiar with UNIX? Thanks, Peter O
  10. P

    Updater Errors

    Thanks, I'm on a VPS, so I suspended the domains (running about 6 MySQL databases) and there was no further problem. Install went fine.
  11. P

    Updater Errors

    Wonder if anyone can help me. I'm receiving the following error when attempting to update the base package of Plesk (already on version 9) and add in Horde Webmail Support. Unfortunately I know next to nothing about Unix, so unless someone holds my hand I'm unable to do any command line work...
  12. P

    Upgrading Php

    Can anyone tell me how to upgrade php within Plesk? I'm currently running Plesk 8.6 with CentOS and the version of php is 4.3.6. Please be gentle - I'm not that familiar with Linux!!!
  13. P

    Mail Queue stacking up

    Hi guys, Wondering if anybody can help. I keep getting emails stacking up in my mail queue (Plesk 8.4). They tend to be notification emails from a wordpress installation (pingback notifications) and from a forum (phpbb) we host, though there are others. Can't for the life of me work out what...
  14. P

    Migration Error

    Trying to conduct a migration from one Plesk server to another and keep coming up with this error: Traceback (most recent call last): File "/opt/psa/admin/share/supervisor/processor.py", line 84, in getStatus return (None, self.realGetStatus()) File...
  15. P

    How do I install the new autoinstaller/updater?

    I've got the full AutoUpdate report. Since I'm not really a Linux buff I'm not quite sure how to interpret them
  16. P

    How do I install the new autoinstaller/updater?

    Hi guys, I've carried out the instructions as detailed in that KB article and now I have the following error when attempting to update: Error: Installation could not be started: Unable to install packages because of package dependency problems. Not all packages were installed. We're...
  17. P

    Courier IMAP

    Is there anybody who can give me an absolutely dummy's guide to installing Courier IMAP on a Plesk 8.3 Linux server?
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