• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    migration gone bad?

    that's one of the first things i tried, it didn't work i think i'll end up deleting the domain and creating it again, but i need to know how to clone/copy mailboxes and their passwords
  2. S

    migration gone bad?

    Thx for your help Thing is I only have 100 domain license, which doesn't include support. One question: is there a way to clone/copy a domain/subscription including mailboxes and their passwords? Then I would just delete this one domain and create it again and restore FTP and mailboxes.
  3. S

    migration gone bad?

    well with that command i see the maillog and the access log. i will send you a PM with a copy paste of the access log of the past few minutes. don't want to publish it as it might have sensitive data
  4. S

    migration gone bad?

    just tried to apply the fixes again and then checked: /usr/local/psa/admin/logs/panel.log there is no new entry for the past 24h. so nothing is really happening when trying to apply the suggested fixes.
  5. S

    how to fix these backup errors?

    plesk 11.5.30#17 centos 6.4 Advertencia: El backup manual_1310110843.tar se ha completado con avisos. (Ver los detalles) Cerrar este mensaje Warning: hosting "domain1.tld" Failed to pack files manual_domain1.tld_user-data_1310110843 in /var/lib/psa/dumps/domains/domain1.tld [ 31312732160...
  6. S

    migration gone bad?

    i am on mu#17 now and this problem still exists. any suggestions?
  7. S

    Emails from hosted domains not routing to 3rd party servers

    I think your case might be solved by enabling DNS service, create a few basic entries like mx, mail and point them to the proper IPs Quite easy to do, so might be worth a shot trying, right?
  8. S

    how to add wordpress as app to a subscription/domain?

    fixed. NOTE! I CONSIDER THAT WHAT HAPPENED MUST BE A BUG, PLEASE READ MY POST CAREFULLY AND TELL ME IF THIS IS WORKING AS INTENDED OR IF IT WILL BE INVESTIGATED AS BUG Ok, so... a little recap on what happened and what my config is. 1) my subscription plan sais that "prefered domain =...
  9. S

    how to add wordpress as app to a subscription/domain?

    ok, another problem: i tried custom install or wordpress default install... once installed, if i go to the website i get this: ERR_TOO_MANY_REDIRECTS (error showed in chrome. in other browsers i just get a blan kpage without error) also, if i try to login, the login page shows, but after...
  10. S

    Emails from hosted domains not routing to 3rd party servers

    what is describen in that article as solution, is what i would suggest to check out too. i have have experience with similar scenarios a few times make sure that: - plesk DNS: pointing to correct places - plesk mailboxes: removed - plesk mail service for that domain: disabled yet, sometimes...
  11. S

    default options for mailboxes?

    thx, will check it out. but TBH would be logic to have an option to turn on/off depending if you're a big reseller with mass mailbox creation (like said in that link) or just a small company like mine
  12. S

    default options for mailboxes?

    hello, i want all my mailboxes to have "antispam enabled and move to spam folder" by default when i create them... how can i do it so everytime i create a new mailbox this is enabled? right now i always have to remember to enable those options manually when creating a mailbox!
  13. S

    how to add wordpress as app to a subscription/domain?

    ok, i fixed it this way: apparently i didn't add it to the subscription plan, so i added a plan plugin for wordpress app. now it shows up on the list to install.. let's say i don't want customer or service plans to have control over this, but i, as admin, want to use the app system to install...
  14. S

    how to add wordpress as app to a subscription/domain?

    Hello plesk 11.5.30#17 centos 6.4 1) i go to tools, add wordpress as app and make it available 2) i add access to app catalog to the subscription plan 3) i add a new domain, go to apps to install wordpress, but the list is empty. nothing there what am i doing wrong?
  15. S

    is SPF working as intended?

    @IgorG I just sent myself an email from gmail, knowing that this should be a SPF PASS, but I wanted to see the maillog and check how the debug info is showing. as you said, there is a lot of stuff in there now... this one, even being an SPF PASS, called my attention. could it be related? Oct...
  16. S

    is SPF working as intended?

    ok, debugging enabled. fingers crossed it doesnt break anything in the process...
  17. S

    is SPF working as intended?

    also: i have now used around 6 different external SPF checkers, all say the same: SPF Fail 69.168.245.33 is not allowed to send in the name of the domain. so, if everyone in the world aknowledges that that IP is not allowed on my domain, why does my own server let it through?
  18. S

    is SPF working as intended?

    before i enable debug mode i'd like to ask 2 things 1) can you please tell me how to turn it off again for when i am done testing? 2) do you know a way so i can actually test this? spf fail mails are rare and several days my pass until i get another one... how could i make one myself?
  19. S

    is SPF working as intended?

    here are the results of the tests you asked for: 1) DNS entry in plesk panel on that domain: mydomain.com. TXT v=spf1 +a +mx -all 2) first shell test: (the IP used is the IP from the real server that sent me those spams) [root@vps01 ~]# /usr/bin/spfquery_static -ip 69.168.245.33...
  20. S

    is SPF working as intended?

    i will follow those steps and post results, but meanwhile, so you see there is NO problem with my headers: checked with mxtoolbox.com: spf:MYDOMAIN.COM Prefix Type Value PrefixDesc Description + a Pass Match if IP has a DNS 'A' record in given domain + mx Pass Match if IP is one of the MX...
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