• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. D

    Input Your experience with "Mail delivery troubleshooting" in Plesk

    I still don't have this feature on version 18.0.62. I even enabled it in panel.ini and restarted the sw-cp-server. Still no "Track Email Delivery" button. I am running plesk on AlmaLinux
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    Resolved Unable to update due to proftpd?

    That didn't work. yum install psa-proftpd just says nothing to do. The other method didn't work either due to an older version being installed. But my solution was to remove it which also removed dependencys Removed: psa-proftpd.x86_64 0:1.3.7e-2.centos.7+p18.0.53.1+t230613.0921...
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    Resolved Unable to update due to proftpd?

    I am running on CentOS Linux release 7.9.2009 (Core) and trying to update plesk which is currently version 18.0.53.2. I am getting this when I attempt to update from CLI Exception: Failed to solve dependencies: plesk-web-hosting-18.0-2.centos.7+p18.0.54.0+t230619.1619.x86_64 requires...
  4. D

    Forwarded to devs Problem: package plesk-php74-imagick-3.7.0-0redhat.8.220415.1034.x86_64 requires libMagickCore-6.Q16.so.6()(64bit), but none of the providers can be i

    My solution which worked is to edit /etc/yum.repos.d/epel.repo and add this line exclude=ImageMagick-libs
  5. D

    Question Plesk php versions not what they appear to be.

    I get the same thing every time I try. This is a brand new server with a virgin install of plesk. The php that it installed seems to have other issues as well like missing stuff from the original compile such as imap. I guess its time for a support call.
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    Question Plesk php versions not what they appear to be.

    AlmaLinux 8.5 and the latest version of plesk obsidian
  7. D

    Question Plesk php versions not what they appear to be.

    The plesk versions of php are not as they are said to be. For example, plesks php 7.4 is really 7.2 > /opt/plesk/php/7.4/bin/php -v PHP 7.2.24 (cli) (built: Oct 22 2019 08:28:36) ( NTS ) Copyright (c) 1997-2018 The PHP Group Zend Engine v3.2.0, Copyright (c) 1998-2018 Zend Technologies...
  8. D

    Question Plesk Backup CLI output to both Local storage + FTP

    That worked!! Thanks. But apparently I am looking at out dated documentation because -keep-local-backup wasn't shown anywhere. Can you give me a link to something current that has that? Also, since I am doing everything via CLI, I need a way to manage the backups and delete old ones and I...
  9. D

    Question Plesk Backup CLI output to both Local storage + FTP

    It is obvious how to backup to both local storage and FTP via the web browser but, how do you do it from the command line? I can do it the hard way by specifying an output file in psa/dumps/backup-201234567.tar, Then use FTP to send it to the FTP server, then Untar it for local storage but...
  10. D

    Issue apache very slow to start, graceful, configtest or most anything

    I just installed a new server that has lots of memory 64gb, and 40 cores and very fast SAS drives. It is MUCH slower than my old server which only had 8 cores and half the memory. apachectl configtest takes 2 minutes to complete the old server took 2 seconds apachectl graceful takes about 5...
  11. D

    Issue Plesk migrator messes up mail directory permissions. How to fix?

    I just migrated about 50 domains from an old server to a new one. Now I have customers complaining that they can't drag email messages from one folder to another In outlook the message is "Your IMAP server wants to alert you to the following. Copy failed, no write permission or out of disk...
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    Question Same license key on 2 servers long enough for migration?

    Ok thanks for that. Is there a way for now to just remove the existing key to remove any danger of having overlapping servers with the same key? I will get the new trial key later IF I need access to that machine.
  13. D

    Question Autodiscover setting the root folder path??

    I am familiar with Courer and have never seen dovecot yet but have heard good things. Does it use the same mailbox format as Courier? Can I easily switch when I have a server full of customers and many gigs of email?
  14. D

    Question Autodiscover setting the root folder path??

    I am using Courier.
  15. D

    Question Autodiscover setting the root folder path??

    I am loving this autodiscover feature in Obsidian! Only one thing missing or maybe just missing from my own know-how. The root folder path is not being set in outlook. This makes all the mail folders be subfolders of Inbox. If there was a way to push thru the root folder path = inbox, that...
  16. D

    Question Same license key on 2 servers long enough for migration?

    Hey Igor, thanks for the response. The reason is that the trial key will run out to soon. I would like to still have access to the old box for up to a week after the migration is complete. Maybe I can get another trial key for the old server AFTER I move the paid key to the new server? Of...
  17. D

    Question Same license key on 2 servers long enough for migration?

    I have a server that has been licensed for many years but the box is getting old and tired. I have a new server that I am going to be migrating ALL users to from the first server above. It currently has a trial 15 day key which will likely expire before I have time to finish migrating. In the...
  18. D

    Question Syncing Subscriptions with lets encrypt keeping secure???

    Some of my customers have their own purchased SSL certificates, Others have Lets Encrypt automatically updating, and a few have no SSL at all. I want to be able to keep the majority of my subscriptions in sync with the Plan but I don't want to force anyone to take any specific SSL options...
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    Question Is plesk really going out of business??

    I own multiple plesk licenses. For the last few years, plesk sales and support has become nearly impossible to reach. But now it is the worst it has been. It seems everyone in the sales and license departments have walked out. Nobody to help anymore. Just broken automated emails. I just...
  20. D

    Resolved Change default server IP?

    That fixed it. I have this problem on ALL of my servers. It seems to be a bug. The first IP on each interface had main set to true so there were 2 main IPs and it just showed the first one it found. I set main to false on the secondary interface and problem solved.
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