• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. D

    Resolved Change default server IP?

    That doesn't apply. I am not running using NAT. I have several public IPs on my primary interface. The secondary interface is only used as a lan for doing backups and some more secure privileged activity. The main primary server IP should be one of the IPs on the primary network...
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    Resolved Change default server IP?

    My server has 2 interfaces but only one which is public. When I look at the plesk home under system overview it shows my private IP that is on the private interface and not one of the public IPs. I have tried blacklisting this IP in /usr/local/psa/admin/conf/panel.ini and rereading with no...
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    Resolved Error applying plesk micro updates

    Each time a plesk update comes thru, I attempt to apply it and get this message. Failed to update Plesk. To close this message, click here Then some time later I see that I am on the new version. Should I be concerned? My current version shows as Version 17.5.3 Update #19, last updated on...
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    Unable to create subscription with WWW on domain matching server host name

    TITLE: Unable to create subscription with WWW on domain matching server host name PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE: 17.5.3 Update #4 CentOS 7 PROBLEM DESCRIPTION: I am unable to create a subscription containing the server host name. I was able to back when I was running...
  5. D

    Resolved Plesk keeps reintroducing poodle vulnerability

    You would think by now in 2017, we would have poodle figured out. In /etc/httpd/conf/plesk.conf.d/server.conf the SSL protocols are wrong. I fix it, but it doesn't survive the next time plesk writes to that file! WHY does plesk insist on making me vulnerable?? I have seen the warning that...
  6. D

    How to configure External Services menu

    I have the same question and the answer has nothing but broken links. Does anyone know how to hide these services from the users? They are directly competing with my services and confusing customers.
  7. D

    Roundcube not working with Postfix when IPv6 is disabled.

    I have had to disable IPv6 in my postfix because messages for servers running IPv6 would only attempt to send to the IPv6 addresses and my network does not support IPv6 yet. So I made the following change to my main.cf inet_protocols = ipv4 ( it was all ) This worked until trying to send a...
  8. D

    Can't switch from Qmail to Postfix

    Thanks, the command line method seems to be the only way to switch MTAs. The control panel can't do it. This use to work but not anymore.
  9. D

    Default postmaster@ on postfix

    I have some domains that actually have a postmaster box but I need a way to direct postmaster for all other domains to me without messing up the domains that actually have a postmaster. Is there a way to do this in postfix?
  10. D

    Can't switch from Qmail to Postfix

    I am unable to switch from qmail to postfix via the control panel. It opens a new window that just hangs and never loads. While waiting for it to load, I see these 2 processes running.. root 25108 0.1 0.0 133972 20604 ? S 21:58 0:00...
  11. D

    Qmail fails due to dh key length

    I have already read that thread. It didn't help. We are able to do TLS just fine with most servers but there are some that gives that error about dh_key_too_small. So it seems that TLS is working mostly but not for servers that require a 2048 bit dh key. Is there a way to have qmail...
  12. D

    Disabling TLS for qmail-send

    Same problem here.. Has anyone solved this one yet? qmail: 1436649830.795551 delivery 3: deferral: TLS_connect_failed:_error:14082174:SSL_routines:SSL3_CHECK_CERT_AND_ALGORITHM:dh_key_too_small;_connected_to_69.94.125.39./
  13. D

    Qmail fails due to dh key length

    I have been seeing these in my log and received complaints from customers not able to get their mail out. These messages just stay in the queue and go no where. Can anyone post what they are successfully using as a tlsserverciphers and tlsclientciphers? Maybe it the dh key being too...
  14. D

    DNS Problems

    Up until a month ago, I was running a single plesk 12.0.18 server. Then I created a second plesk 12.0.18 server and moved half of the domains from the first server to the second. Ever since I moved those domains to the second server, the first server is getting flooded with DNS requests for...
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    Outgoing mail control doesn't limit scripts on localhost

    I have removed the localhost and everything else from the mail whitelist and still emails sent from php scripts are not being counted. I am using Qmail. It limits emails from external connections but not scripts on the server. Is there any way to make it limit both?
  16. D

    Regenerate all domain keys

    I recently migrated 50+ domains from a plesk 11.5 server to a plesk 12 server and many of the customers are not signing with domain keys anymore after the move. Is there any way to regenerate domain keys for ALL domains?
  17. D

    Strange email notifications from plesk

    This is for presence builder. It doesn't have those options. I couldn't find anything having to do with notifications or limits for presence builder. The article you quoted only works for things like disk space, traffic and so on. Not presence builder
  18. D

    Strange email notifications from plesk

    I keep getting these emails every day and I can't find any reason for it. I have one account that uses site builder. The account does have the add on subscription assigned to it. It has only created one site with site builder. So what is this recurring message all about? The 'John Doe'...
  19. D

    Migration gone bad

    I have seen that article already and it didn't help.. When I run the first query, it returns no rows. select distinct c.id, c.pname from clients c, domains d where d.cl_id = c.id and c.pool_id = 0
  20. D

    Migration gone bad

    I migrated a domain from my other plesk server. The original server was plesk 11.5, the new one is plesk 12. The subscription had a dedicated IP address and it got reassigned during the migration as expected. Now I am getting an error message that says Error: There is no IP address...
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