• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. D

    Cant transfer subscription to another customer.

    I am trying to transfer a subscription to another customer but it fails with this error message... this subscription requires more resources than can be provided by the new owner's provider I can't find any limits for a customer so I don't know why it won't transfer. This is plesk 12. Is...
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    Qmail delivery problem with multi server setup

    I am having a problem with qmail not able to deliver system messages. Here is the situation. My primary server is called hostname.mydomain.com and my email is myname@mydomain.com My second server is called hostname2.mydomain.com. Since the email for mydomain.com is being hosted on...
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    Spamassassin errors in plesk 12

    I don't have a /usr/lib/plesk9.0 This is plesk 12.
  4. D

    Spamassassin errors in plesk 12

    I just migrated a bunch of domains from plesk 11.5. Everything appears to be working well however when examining the maillog, I am seeing some strange errors... In this example, the message was delivered and had the spamassassin stuff in the header. spamd: handle_user unable to find user...
  5. D

    New problem with qmail on Plesk 12 that worked on Plesk 11

    I just moved a bunch of sites from my Plesk 11.5 machine to a newly installed Plesk 12 machine and suddenly those sites that were able to send email from webforms using phpmailer are failing. After investigating this as far as I know how, I decided to post here.. Here is what I found during my...
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    Plesk 12 can't send email.

    I have the version of openssl that supports the safe fallback. however, even if I didn't poodle is safer than nothing in this case. Poodle only means that if someone were to go thru the extreme measures to do something nasty, all they could do is fall back to a less secure protocol.. My...
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    Plesk 12 can't send email.

    That fixed both issues!!! Thanks. and the location of /etc/qmail doesn't exist on any of my plesk installations. So I assumed you meant /var/qmail/control which is where the me file is located. I checked it and it was already correct. But switching to postfix and back did the job! My...
  8. D

    Plesk 12 can't send email.

    Postfix is not an option since it won't work with spamdyke. I don't know how to use mchk. But since you mentioned it, I did run it and it didn't help. I have another symptom that is likely caused by the same thing.. Not being able to do tls is because of this.. > telnet localhost 587...
  9. D

    After update, mail error - 421 unable to read controls

    Did anyone find the solution to this problem? I am having the exact same problem on Plesk 12
  10. D

    Plesk 12 can't send email.

    Every out bound email message fails and stays in the queue. The mail log shows this error. qmail: 1432283802.380653 delivery 27: deferral: Unable_to_read_control_files._(#4.3.0)/ A second problem, also qmail is that I can't send to the server using TLS on the submission port, only if I do...
  11. D

    Qmail and TLS

    That is the problem, it doesn't list STARTTLS on my plesk 11 box. Is there any way to fix this without upgrading to plesk 12? I do have a support contract so I could upgrade but I am afraid of upgrades as they usually cause too much downtime and my clients can't go days without their email..
  12. D

    Qmail and TLS

    On Plesk 11 I get this, any way to fix this on plesk 11?... # telnet localhost 25 Trying 127.0.0.1... Connected to localhost. Escape character is '^]'. 220 myserver.com ESMTP EHLO 250-myserver.com 250-AUTH=LOGIN CRAM-MD5 250-AUTH LOGIN CRAM-MD5 250-PIPELINING 250 8BITMIME Note it is missing...
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    Qmail and TLS

    I am currently running Plesk 11 and was told by Parallels support that qmail does not support TLS on plesk 11. I am considering upgrading to Plesk 12 and was wondering if qmail on Plesk 12 will support TLS?
  14. D

    Plesk Panel falis PCI. Need a way to redirect to a single domain

    I have an SSL certificate on the primary domain for the plesk panel and have secured the panel with it. The problem is that when going to another domain on the same server https://somedomain.com:8443 that domain isn't the one that was secured with the certificate. Comodo and other...
  15. D

    Suspending a subscription broken

    Doesn't anyone have an answer for this one? I need a way to suspend email services when a subscription is suspended. Currently it only suspends the website.. This is only half suspended.. I need to fully suspend the subscription and everything within it including email.
  16. D

    Suspending a subscription broken

    When suspending a subscription, the email still functions for that subscription. This is a new bug that I have noticed since the release of version 11.5x. Most of my customers are email only customers and don't even have websites. Suspending them without disabling their email does...
  17. D

    fastcgi sites do not log php errors! BUG?

    igor help! This BUG is now well defined. In plesk panel you can NOT use anything but defaults in the php settings for error_reporting. It puts double quotes around it causing PHP to not log errors. This is easy to duplicate. I hope parallels will look into this as there are probably many...
  18. D

    fastcgi sites do not log php errors! BUG?

    Thanks for the fast reply.. I just did that as you said.. Previously I had error_reporting = E_ALL either way, it still doesn't log I have tested this problem on about 10 sites so far and only 2 of the 10 have the problem. Did I mention before that even display_errors = on and...
  19. D

    fastcgi sites do not log php errors! BUG?

    I recently switched all my sites from apache module to fastcgi using php 5.4.23 and I can't get php to log errors. To prove it is not logging errors I created a php script like this.. <? // This should throw an error as it is a non existant function nonexistant_function(garbage); ?>...
  20. D

    Plesk 11.5 Easy Install Script for Multiple PHP CentOS 6.4 x64

    I haven't been able to get this to work.. I keep getting this error message. --> Finished Dependency Resolution Error: Package: atomic-php55-php-interbase-5.5.7-5.el6.x86_64 (atomic) Requires: libfbclient.so.2()(64bit) You could try using --skip-broken to work around the...
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