• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. D

    Finding a domain alias?

    Ever since upgrading to plesk 10, it seems there is no way to search for a domain name that is being used as a domain alias. We received a complaint about one of our hosted domains. We do indeed host that domain but can not locate it within plesk as it is a domain alias. How can we find...
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    lib64 directory in all vhosts?

    ah, here is a clue. /var/www/vhosts/chroot has all these directories along with bin, dev, etc, tmp, usr, and var. It seems that these are being copied to the virtual host directory for most domains.
  3. D

    lib64 directory in all vhosts?

    I never put it there intentionally. Is this something put here by plesk or maybe something I stupidly did on my own? Does plesk need this or can I go remove all of them? I just looked in /var/www/vhosts/default and those directories do not exist there. Only thing in the default...
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    lib64 directory in all vhosts?

    Is this normal for plesk 10 to have a lib64 directory within each virtual host directory? I have this for each domain /var/www/vhosts/mydomain.com/lib64/ /var/www/vhosts/mydomain.com/lib/ /var/www/vhosts/mydomain.com/libexec/ The first two have many files in each and libexec is empty...
  5. D

    Upgrade question from 9.5.4 to 10.1.1

    I am getting ready to do an upgrade from Plesk 9.5.4 to 10.1.1. I have previously attempted to install Plesk 10.1.1 on my test server and it failed which makes me very afraid to try the upgrade on my production server. I am running a newer version of PHP php-common-5.2.17-1.el5.art which is...
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    Soap errors with plesk 9.5.2

    I am getting soap errors when submitting a simple password change request to the Plesk API. I am running Plesk for Linux 9.5.2. From my understanding, the calls to the API don't even use SOAP yet we are getting this error... SOAP-ERROR: Parsing WSDL: Couldn't load from...
  7. D

    Shared SSL question

    I have multiple web servers and the primary domain on all of them is the same domain each with their own subdomain. I have an SSL cert that I put on that subdomain and the subdomain is NOT www. I want to use this cert for the shared SSL and the control panel access. I have it working now...
  8. D

    Migration from Plesk for Linux to Windows

    Is it possible to migrate from Plesk for Linux to Plesk for Windows? I have tried and failed. In the Linux version, it looks impossible to create a migration file, it seems that this needs to be done from the machine that will receive the migration and it doesn't want to talk to the Linux...
  9. D

    Plesk for windows, not a complete hosting solution??

    Maybe you can explain what I am missing here.. But it appears that the windows version of Plesk is not a complete hosting solution because there is no email that works with it. I guess that requires further explanation.. The supplied webmail clients Atmail and Horde require imap. Likewise...
  10. D

    Get rid of Obtrusive Parallels ad in Plesk!

    In 9.5 there is a much easier way. SSH into your server and cd to /usr/local/psa/admin/htdocs/skins/vista/css/top Replace "vista" in the above with whatever skin you want to change. Edit the custom.css and go to the very bottom of the file and make the following mods .withAdvertisement...
  11. D

    Adding DNS subdomain to All domains?

    The solution I already found the answer to my own question but thought I would post it here just in case someone else needs the information. The following perl script did the trick.. #!/usr/bin/perl use DBI; use Time::ParseDate; my $RDBMS = "mysql"; my $DBHost = "localhost"; my...
  12. D

    Adding DNS subdomain to All domains?

    Currently we have mail.domainname.com defined in the DNS for all domains that we have hosted. We want to add smtp.domainname.com, imap.domainname.com, and pop3.domainname.com for ALL hosted domains. Is there an easy way to do this without having to edit each domain individually? If I...
  13. D

    Upgrading to PHP 5.2.x

    I am running plesk 5.2 and SiteBuilder. Last time I attempted to upgrade my PHP, it trashed sitebuilder and I had to pay for a support call to have parallels downgrade my php back to 5.1.6. But that was when I was running plesk 9.3 Is it now safe to upgrade to PHP 5.2.x I see that there...
  14. D

    trying to update to 9.5.2

    I am getting the same thing, unale to update to 9.5.2 Exchanging information with licensing server. File downloading PSA_9.5.2/plesk_getkeyinfo.sh: Failed to check whether a new license key is available. Error: Failed to check whether a new license key is available. Not all packages were...
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    domainkeys broken after upgrade to plesk 9.2.3

    I forgot one thing in my last post, You asked about SPF errors. Here is a sample of the SPF output in my maillog
  16. D

    domainkeys broken after upgrade to plesk 9.2.3

    Yes, I did try here is the output of
  17. D

    Weird - e-mail from server after upgrading to 9.23

    I am willing to bet that if you look at the raw email header you will find a domainKeys error message on top of each of them. I had the same problem and there is only one way that I am aware of to fix the problem Turn off the "Allow signing outgoing mail" option for DomainKeys in the email...
  18. D

    Upgrade to 9.2.3 Breaks DomainKeys

    No, that didn't help at all. DomainKeys is severely broken in 9.2.3 If you turn on outbound message signing, you get thousands of blank messages each day with empty To:, From: and Subject lines with the top line of the message header being "DomainKey-Status: bad format" If you turn...
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    domainkeys broken after upgrade to plesk 9.2.3

    I have had the exact same problem. It would be nice if someone from parallels would comment on this thread. When I allow domainkey signing of outbound messages, I get thousands of messages in my inbox per day with DomainKey-Status: bad format The messages also don't have a To, From, or...
  20. D

    Upgrade to 9.2.3 Breaks DomainKeys

    Ever since I upgraded to 9.2.3 Domain keys hasn't worked. Many people still have the DNS entry for domain keys yet they are not signing the outgoing messages. This is causing many bounced messages. The bounce message we keep seeing is Remote host said: 550 Message does not pass...
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