• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Z

    Installation of an application from vault uses external IP for db server

    Thanks Igor... figured it probably was.. since it's not overly critical i wont call your comrades in Novosibirsk to tweak my server.
  2. Z

    Installation of an application from vault uses external IP for db server

    I have a similar problem see my post regarding mysql error when installing apps.
  3. Z

    Mysql error when installing app after upgrade to 11.5.29

    Error: Installation of osTicket at http://intelliwebhosting.com/osticket failed. Non-zero exit status returned by script. Output stream: 'PHP Warning: mysql_connect(): Lost connection to MySQL server at 'reading initial communication packet', system error: 111 in...
  4. Z

    Plesk 11.5 Preview

    App Problems - mysql Error: Installation of osTicket at http://intelliwebhosting.com/osticket failed. Non-zero exit status returned by script. Output stream: 'PHP Warning: mysql_connect(): Lost connection to MySQL server at 'reading initial communication packet', system error: 111 in...
  5. Z

    Plesk 11.5 Preview

    Error: Installation of osTicket at http://intelliwebhosting.com/osticket failed. Non-zero exit status returned by script. Output stream: 'PHP Warning: mysql_connect(): Lost connection to MySQL server at 'reading initial communication packet', system error: 111 in...
  6. Z

    Site Builder - Contact form module 'captcha' not working correctly

    Captcha I have a site that is doing the same thing and I am running Plesk 11.09... but the site was created using web presence builder on 10.4 I have gone in and replaced the contact module using the new web presence biilder, but the form still says i am entering a wrong captcha. Any ideas?
  7. Z

    Statistics not believable for volume

    Statistics errors I am also having as problem with the statistics. When i go to look at statistics by customer i get a red indicator bar and a large number followed by a percent% 2.426175E+29% this is happening for all my customers. What is causing this ?
  8. Z

    Help Desk

    Seems I was mistaken.. When you are logged in as admin the help link takes you to the admin login for osticket, when logged in as user it takes you to the main, or user, portion of osticket. All is well...fully integrated pipe for email account. Make sure when setting pipe up that if your...
  9. Z

    Application vault broken

    Problem fixed by knowledgeable engineers at plesk. Three Cheers!
  10. Z

    Help Desk

    yeah... not in there
  11. Z

    Help Desk

    How do I change the URL that is used for the help desk link... It is pointing to the wrong URL. Any suggestions on how to edit the link that appears on the left hand menu?
  12. Z

    Incoming Email pipe to a PHP script

    oSticket email piping with qmail Here is a little tip... If you are getting errors in the maillog saying it is unable to open the file try this: Check if you are running php as fastcgi...if you are, then make sure you use /user/bin/php-cgi instead of /user/bin/php. This will resolve the...
  13. Z

    PBA Service plugins

    I get the following warning in plesk 11.09 billing manager: Warning - PBA service plugins not available. What does this mean?
  14. Z

    Directory permissions

    Try this #/user/local/psa/adimn/sbin/httpdmng --reconfigure-all
  15. Z

    Application vault broken

    aps -- /usr/local/psa/bin/aps --get-packages-global-settings produces the following output... this is just one of several errors: 2012-09-05T13:14:21-04:00 ERR (3): Unable to get apsc.aps_registry_package row from psa.smb_apsPackage with ID = 95. Details: exception 'Exeption' with message...
  16. Z

    Directories permissions in different domains for the same application

    PHP will NOT allow you to run a script on one site on your server and then write a file from that script on another site. This is a built in protection against cross site scripting. The function open_basedir prevents you from having write access on another vhost on the server. At least what...
  17. Z

    Application vault broken

    I have tried to fix several problems with the application vault.. It seems that I have managed to really break it this time. I need to know if there is a way I can re-install the application vault. Can I somehow get a fresh install of the rpm (or --force of one) that will repair or...
  18. Z

    Application vault apps won't download

    Could this have anything to do with the problem? ***** problem report ***** Passwords for some MySQL users were not upgraded. All MySQL DB users that may be used by Panel MUST have passwords in new 41-character format in order for Panel to function properly. Currently following users have...
  19. Z

    Application vault apps won't download

    Can I force a reinstall of the rom associated with APS app?
  20. Z

    Application vault apps won't download

    Checked firewall settings... All in order.. Still won't download apps... Just sits at downloading 0%
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