• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. S

    Issue Cannot run media regenerate

    Hi @Anatolii Zaporozhets , I was not able to get back earlier. Herewith the latest updates sudo plesk ext wp-toolkit --wp-cli -instance-id 2 -- media regenerate --yes [2023-02-04 07:03:02.499] 594226:63dde70679c77 ERR [util_exec] proc_close() failed ['/opt/psa/admin/bin/filemng'...
  2. S

    Issue Cannot run media regenerate

    Hi @Anatolii Zaporozhets, Thanks for the response. I have increased the values already. I also upgraded the server to 8vCPU and 16GB RAM. Same error. Running a big eCommerce Store with +15k images
  3. S

    Issue Cannot run media regenerate

    Anybody?
  4. S

    Issue Cannot run media regenerate

    Hello folks, I am trying to run sudo plesk ext wp-toolkit --wp-cli -instance-id 2 -- media regenerate --only-missing on my AWS instance but every time I run the command it asks me Do you really want to regenerate all images? [y/n] but jumps directly back into the command line without giving me...
  5. S

    Resolved Webmail Working, Email Apps not working

    Nowadays Amazon requires a proper letter of motivation. So I stated my case that this tenant will be used for an eCommerce Store and Plesk by default offers an email server. I also stated that the emails sent are purely transactional emails such as order confirmation and invoices as we will make...
  6. S

    Resolved Webmail Working, Email Apps not working

    @Rasp the problem has been resolved now. Emails are working on all devices and I can send/receive emails without any problems. Thanks for the AWS hint.
  7. S

    Resolved Webmail Working, Email Apps not working

    Bummer I keep forgetting this. Will reach out to AWS.
  8. S

    Resolved Webmail Working, Email Apps not working

    Thanks for the heads up. So I can log into Outlook and send emails. But cannot receive emails. Looking in the logs again there's nothing suspicous
  9. S

    Resolved Webmail Working, Email Apps not working

    Hi I came across this article here after refining my search based on the above errors: https://support.plesk.com/hc/en-us/articles/360021351760-Unable-to-set-up-an-email-account-hosted-in-Plesk-in-an-email-client-when-a-domain-is-behind-Cloudflare-The-connection-to-the-server-failed After...
  10. S

    Resolved Webmail Working, Email Apps not working

    I am not sure if this helps AWS Cloudflare Plesk Obsidian
  11. S

    Resolved Webmail Working, Email Apps not working

    When I use 143 I get this error imap-login: Disconnected: Connection closed (no auth attempts in 0 secs): user=<>, rip=66.228.45.212, lip=172.31.22.219, session=<DWObvKbZSO5C5C3U>
  12. S

    Resolved Webmail Working, Email Apps not working

    Hi thanks for the response. I just tried to connect to IMAP/POP3 again and I get these errors here. NB: None of the IP Addresses are mine 2022-02-07 22:25:24 postfix/smtpd[4734] disconnect from unknown[192.241.220.24] unknown=0/1 commands=0/1 2022-02-07 22:25:24 postfix/smtpd[4734] lost...
  13. S

    Resolved Webmail Working, Email Apps not working

    Hello, I am using Plesk Obsidian for Linux and it is connected to Cloudflare. I have added all Plesk DNS Settings into Cloudflare. So far everything is working fine, website, webmail etc. Now I want to add an email address into my Outlook or Apple Mail but I keep getting this error: We...
  14. S

    Resolved Freshdesk cannot connect

    @Rasp thanks for this. I actually found another workaround. For some odd reason, when I created the Let's Encrypt it was not set up correctly under SSL Certificates. The "Securing Plesk" was assigned to LetsEncrypt but the "Securing Mail" was the default certificate. Upon changing the default...
  15. S

    Resolved Freshdesk cannot connect

    Hi all, first time poster here. One of our customers wishes to have their email address help@domain.com integrated into freshdesk. Upon trying to establish a connection with their email address they receive the following error: SMTP Authentication Upon checking the logs: Jul 26 06:38:25...
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