• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. williamplk

    Input Plesk as simple billing

    hello, currently, plesk very well manage subscription and customers, could you please add a simple way to manage customer billing as monthly or yearly? it has option to activate or auto lock account customer who doesn't pay monthly or late or have option for late pay before block customer...
  2. williamplk

    Resolved Activate account by e-mail does not work

    Boooom! IT WORK. Thank you @Kaspar@Plesk
  3. williamplk

    Resolved Activate account by e-mail does not work

    No any output. v=DMARC1; p=quarantine; sp=reject; adkim=s; aspf=s; pct=100; rua=mailto:66f7ead9adee40cfa9dcff06a19c962f@dmarc-reports.cloudflare.net;
  4. williamplk

    Resolved Activate account by e-mail does not work

    what you want me to do? pls kindly advice.
  5. williamplk

    Resolved Activate account by e-mail does not work

    this one. Using Plesk Without the Mail Server because aws not approve port 25 then i decide to use external smtp for plesk for sending internal system mail and relate customer register or reset password.
  6. williamplk

    Resolved Activate account by e-mail does not work

    i try to send the same email account (use in External SMTP Extension) sent to gmail and it was successful goes to gmail inbox. why the same email address account set in plesk external smtp extension has problem? below i got from other mail log. is this the case? may be gmail not except relay?
  7. williamplk

    Resolved Activate account by e-mail does not work

    Note: my server is aws ec2 and aws staff not allow port 25 even i requested, they have bad reason not happy to allow then i use Plesk External SMTP extension. (it is working) I try to copy log for you. i think Gmail reject? then activate email not going to customer email? as you see button log...
  8. williamplk

    Resolved Activate account by e-mail does not work

    i saw it sent to customer email but i don't receive any email said activate just saw this as notification template.
  9. williamplk

    Resolved Activate account by e-mail does not work

    i think i don't see any what you tell me. Seem like my plesk has problem thought. i just have below notification template. Tools & Settings > Notifications this is actual activation email. i have receive same email as activation but i don't see link to activate beside link to reset...
  10. williamplk

    Resolved Activate account by e-mail does not work

    Hello, when create new customer by tick on activate account by e-mail then i got email send to new customer as below when i click link to obtain your password in the link ask to type customer email or username to get password but i don't see email to activate customer account or get new...
  11. williamplk

    Question Prevent default creation of Plesk user when creating mailbox

    how could i add this code?
  12. williamplk

    Issue Plesk default generate domain set in email header Helo

    Thank @Dave W i have follow Plesk document all and your suggestion was check already but it not that caused. i think the cause is from Linode side. I'm not sure why this happen but this domain Plesk generate during first intallation for admin login prevent ssl error but after i update to my...
  13. williamplk

    Resolved Web autoinstall has problem with permission

    ah thank @Kaspar@Plesk it's worked.
  14. williamplk

    Issue Plesk default generate domain set in email header Helo

    Initially, Plesk generated a temporary domain for server login to prevent SSL errors. After changing the hostname and setting my domain, it updated to the new hostname and domain. However, I noticed in the DNS record the SPF entry still showed v=spf1 a:great-germain.172-104-61-6.plesk.page. I...
  15. williamplk

    Issue Plesk default generate domain set in email header Helo

    i don't see as yours.
  16. williamplk

    Resolved Web autoinstall has problem with permission

    Hi, I have use Linode and use Plesk web autointall by private key with root user after finish setup and everything work then i just click on Diagnose & Repair then i found many issue with permission. What would i fix it? i click on Repair button but does not help.
  17. williamplk

    Issue Plesk default generate domain set in email header Helo

    grep "myhostname" /etc/postfix/main.cf smtpd_banner = $myhostname ESMTP $mail_name (Ubuntu) myhostname = myhostname.mydomain.com -> this is correct with my server hostname and domain
  18. williamplk

    Issue Plesk default generate domain set in email header Helo

    i have check that article in this link but in saw my server is correct as article mention already but i keep seeing Helo in email source as helo=great-germain.172-104-62-6.plesk.page below is got from Gmail when i view email source. Received-SPF: pass (hostname.mydomain.com: localhost is...
  19. williamplk

    Issue Plesk default generate domain set in email header Helo

    Hi, when i sent mail from my hosting to gmail then i check mail source then i found helo=great-germain.172-104-61-6.plesk.page. this will make icloud or gmail treat my mail server all spam even i change outgoing mode to Send from domain IP addresses. i'm sure why it keep this default domain...
  20. williamplk

    Resolved Add FTP location for backup error

    Just wanna input if it error without reason don't forget to open port 22 if you tick this Simply untick Use FTPS if you don't open port 22 on your server than it will work.
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