• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. C

    Question Huge amount of failed login attempts?

    As for using the link, you sent, I would be here for the next 34, 000 days looking them up and adding them? Thanks for your support, but surely, there must be a very simply way Plesk can sort out these attacks?
  2. C

    Question Huge amount of failed login attempts?

    Thanks. I did add my address, but it made no difference. It still logged me out, and I had SSH to get back in with code?
  3. C

    Question Huge amount of failed login attempts?

    To try to stop these attacks, I'm currently firewalling half the world! But, I fear, this may affect SEO and Google bots?
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    Question Huge amount of failed login attempts?

    I followed the first instructions: https://support.plesk.com/hc/en-us/articles/12377478650647-How-to-restrict-Administrator-access-to-Plesk-by-IP-address?_gl=1*1nlvdlu*_ga*MTc2MjU2MDY4My4xNzQ1NDg3NzAx*_ga_5SX3L7KZCY*MTc0NTU3MTA5Ni43LjEuMTc0NTU3MTgzNi42MC4wLjA. but I get this error all the time...
  5. C

    Question Huge amount of failed login attempts?

    Wow! It worked this time. Great thanks
  6. C

    Question Huge amount of failed login attempts?

    I tried with admin and with root I'll have another go now and double check
  7. C

    Question Huge amount of failed login attempts?

    Thanks. I had already done that, but it didn't work. It said the change was successful, but when I tried to login, it didn't work?
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    Resolved Forgotten Password for Admin not sending to email?

    I followed these instructions: https://support.plesk.com/hc/en-us/articles/12377862129047-How-to-use-token-login-or-reset-lost-Plesk-Administrator-password And I successfully changed the password, but when I try to use it, nothing has changed?
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    Resolved Forgotten Password for Admin not sending to email?

    I have always logged in with 'root' but want to login with 'admin.' However, it says the same password that I use for 'root' is wrong. I've never used the 'admin' one. I followed advice and clicked on 'forgotten password' and waited for the email to arrive to reset, but no email ever arrives! I...
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    Question Huge amount of failed login attempts?

    Forget the last post. I've sorted it out. The problem, however, still exists. It still won't let me change the password, even with the temporary url login? I only have one login 'root' and when I try 'admin' that won't work. I have tried the 'forgotten password,' and entered my email, but no...
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    Question Huge amount of failed login attempts?

    Thanks for the reply. I have tried to do that, but it won't let me copy the temporary url. I have tried: 1. Using Keyboard Shortcuts: Copy: Press and hold the Shift key, then press Ctrl+C. Paste: Press and hold the Shift key, then press Ctrl+V. 2. Using Mouse and Context Menu: Select: Use...
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    Question Huge amount of failed login attempts?

    Thanks. I didn't know I had an admin user account? Can you inform me how I could access them?
  13. C

    Question Huge amount of failed login attempts?

    I've just noticed in the logs there a huge amount of failed logins from different ip addresses. I've got Fail2ban active, but what are the most secure settings I should have. In addition, I have multi factor active. When I try to change my password to a stronger one, it constantly says it...
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    Question Cannot restore fully Wordpress Website

    Many thanks. I started from scratch again because the Database had vanished!
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    Question Server Error 500 Plesk\Exception\Database

    Many thanks. Do I need to delete all the obsolete databases then?
  16. C

    Question Cannot restore fully Wordpress Website

    Tried again and get this message? Scanning for WordPress websites was performed with errors: Subscription "raynardandgogol.co.uk": Broken WordPress installation was found in '/var/www/vhosts/raynardandgogol.co.uk/httpdocs' Failed to reset cache for the instance #40: Error: Error establishing a...
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    Question Cannot restore fully Wordpress Website

    Yes. Many times but with no luck I'll try again.
  18. C

    Question DB query failed: SQLSTATE[HY000]: General error: 1034 Index for table 'log_actions' is corrupt

    Apologies, but do you have a link on how to create 'server snapshot?'
  19. C

    Question Cannot restore fully Wordpress Website

    Hi I had issues yesterday and want to restore a backup from Plesk Backup Manager. When restore, however, I keep getting this message: WP Toolkit has found WordPress files at the following path: /var/www/vhosts/example.co.uk/httpdocs However, it does not seem that this WordPress website is...
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