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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J

    Resolved Plesk auto-update timeframe?

    Hi, today Plesk updated itself on my server from 18.0.62.2 to 18.0.63.4 at 12:20PM. This is a production server and although the update had no errors I don't think it should be done at a peak hour like that. Is there a way to limit the timeframe when plesk runs the autoupdate? Thanks in advance.
  2. J

    Question New bad bot fail2ban filter: will overwrite customization?

    Hi, no problem for me at all making a copy before updating, I just wanted to know if I had to.
  3. J

    Question New bad bot fail2ban filter: will overwrite customization?

    Hi, over the years I've been adding manually to the apache-badbots fail2ban filter specific entries for my server. Will these be lost if I update Plesk to version 18.0.63? Per the changelog (https://docs.plesk.com/release-notes/obsidian/change-log/?18063-mu3#plesk-18063):
  4. J

    Issue no /var/log/maillog.processed file

    Hi, first of all make sure the cron service is active. Then check this file: /etc/logrotate.d/rsyslog, it should have the log rotation config for maillog. Also you should have this file: /etc/cron.daily/logrotate that does the log rotation every day if the cron service is active (again, check...
  5. J

    Question How to activate the new dashboard?

    Does it ship active by default with new installs? My two newest servers come with it (I assume it's the rearrangable blocks one, I actually like it)
  6. J

    Question Change default Mysql/Mariadb port - backup issue

    Hi, the Plesk server is where the database is, I needed access to it from my local machine. I changed it on the plesk server by adding the new port to the /etc/mysql/mariadb.conf.d/50-server.cnf file under mysqld. This worked because now I can access the database hosted at Plesk through that...
  7. J

    Question Change default Mysql/Mariadb port - backup issue

    Product version: Plesk Obsidian 18.0.61.5 OS version: Debian 12.5 x86_64 mariadb Ver 15.1 Distrib 10.11.6-MariaDB Hi, I needed remote access to a subscription database, I follow a couple of docs and everything worked fine. Now I figured to change the default Mariadb port (my first time doing...
  8. J

    Issue fatal: Timeout before authentication for [IP-ADDRESS] port 44745

    I can also confirm this. Last week I upgraded a Debian11 with Plesk to Debian 12 (following the manual steps detailed here: https://support.plesk.com/hc/en-us/articles/12377714344983-How-to-perform-dist-upgrade-procedure-on-Linux-server-with-Plesk), and these messages are not showing in this...
  9. J

    Resolved Can't login at Plesk admin panel (Plesk Onyx 17.0.17)

    Hi, you don't need client credentials for migrate to another server, I did that to speed the process (changing DNS records and the like). I think you can manage to do it all with the plesk cli commands, which I was forced to fast-learn. I was unable to get official support because the OS and...
  10. J

    Resolved Can't login at Plesk admin panel (Plesk Onyx 17.0.17)

    I'm still unable to log in as admin, but since the resellers and costumers access work, I've asigned all the subscriptions to 1 reseller via plesk cli to help migrate them all to a new server where I've reassigned them again. Feel free to mark this as solved.
  11. J

    Resolved Can't login at Plesk admin panel (Plesk Onyx 17.0.17)

    Update: I'm able to login as a costumer, but admin still fails.
  12. J

    Resolved Can't login at Plesk admin panel (Plesk Onyx 17.0.17)

    Product version: Plesk Onyx 17.0.17 Update #63 OS version: Ubuntu 12.04 Hi, I have a very old server, and since this morning I can't log in to the admin panel. When I tried to log in as admin I get this error: ERROR: syntax error, unexpected '?' (Helper.php:569) What I've done so far (After...
  13. J

    Issue Default plesk-apache-badbot fail2ban doesn't work

    Sorry for the noob question but, how can I test it like that on my server? I'm not very familiar with fail2ban-regex tests, but that result looks very promising.
  14. J

    Question Gmail Error unsolicited emails. What value in TXT?

    Hi, check if there are any forwarding from accounts on the Plesk server to Gmail. The only ocurrence on my server of this exact Gmail error (sometimes blocked, sometimes just delayed) was on forwarded messages only, but maybe it has some impact as well on the rest (I didn't experience this on...
  15. J

    Question Emails being deleted by DMARC

    This happened to one of my clients early last year with a major international airline. I did exactly the same, temporarily whitelisting.
  16. J

    Question Emails being deleted by DMARC

    Hi, I think it might be because the reject policy is set on the source domain, not the one hosted in Plesk. If source domain policy is reject and for some reason the source mailserver is not properly configured it can lead to this error. If this is so, you could exclude the source domain from...
  17. J

    Issue spamassassin per-user configuration

    Hi, wouldn't the SpamAssassin server-wide rules (if active) apply to that user also? Even if the individual user_prefs do not?
  18. J

    Issue fatal: Timeout before authentication for [IP-ADDRESS] port 44745

    I don't think so. Mine is one fresh Debian 12.5 server and fresh Plesk installation and license.
  19. J

    Issue fatal: Timeout before authentication for [IP-ADDRESS] port 44745

    It seems to be the output of the auth.log errors. Why is showing in the console, i don't know. Maybe something related with journald, which seems to be the default logging service for Debian 12.
  20. J

    Issue Drweb won't start in new Debian12 installation

    Thanks, Peter, right now there are 0 domains and 0 mailboxes on the server. Again, I'm just setting up basic configurations before going live (since I've already got the plesk license it'll go sooner than expected). "Plesk Premium Antivirus" (drwebd service) still does not start.
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