• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J

    Issue Drweb won't start in new Debian12 installation

    Update: I just purchased the Plesk license and got the same error when installing Premium Plesk Antivirus through the plesk installer.
  2. J

    Issue Drweb won't start in new Debian12 installation

    Hello, I'm starting to set up a new Debain 12 server with Plesk, both brand-new installations: Product version: Plesk Obsidian 18.0.59.1 OS version: Debian 12.5 x86_64 When installing DrWeb the following error shows: Copyright (c) Igor Daniloff, 1992-2024 Doctor Web, Moscow, Russia...
  3. J

    Issue fatal: Timeout before authentication for [IP-ADDRESS] port 44745

    Same thing happened on my new Debian 12 server. It definitely didn't happened on Debian 11. It's my first try with Debian 12, is it a known OS related thing?.
  4. J

    Question ByteSpider bots

    Hi, you're again editing the plesk-apache-badbot jail. You need to edit the apache-badbots filter. In the Jails tab you have the "Manage Filters" button, that's where you need to go to edit the apache-badbots filter. The plesk-apache-badbot jail should remain unchanged.
  5. J

    Question ByteSpider bots

    Also, as @Peter Debik notes, these regular expressions need to be refined for each case, and might need to get updated and refined over time, as you could see, mine is maybe too constrained to the exact text of what my server was receiving at one point. I use this site to test the regular...
  6. J

    Question ByteSpider bots

    No, that's the jail, you have to go to "Jails->Manage Filters": and then select the "apache-badbots" filter:
  7. J

    Question ByteSpider bots

    I usually update the apache-badbots fail2ban filter directly from the Plesk GUI, my entry for Bytespider looks like this: Mozilla\/5\.0 \(Linux; Android 5\.0\).*\(compatible; Bytespider; spider-feedback@bytedance\.com\) Added at the end of the badbots section. I think it will be a great...
  8. J

    Issue Email deliverability issues

    I've been having the same issue for years with Outlook/Hotmail. All checks are passed, no blacklisting or block listing whatsoever, and still outlook detects delivers the mails to the spam folder. I even set up a DMARC rua tag so I can review the delivery reports. All ok, still straight to...
  9. J

    Resolved Cannot restore backup (Permission denied)

    Sorry for replying so late, but since this problem was on an old server use mainly for debugging I didn't get around to this until now. plesk repair fs showed no problems or errors. The problem was the permissions on the /var/lib/dumps directory itself, for Plesk Onyx 17 it seems it shoud be...
  10. J

    Question Activate spam protection based on DNS black lists

    Hi, any idea why spamcop is not considered essential anymore? I've been using it and have no problems so far, but don't know if it's wise to keep using it. As for spamhaus, I've been using zen.spamhaus.org instead of sbl.spamhaus.org and xbl.spamhaus.org. Should I change that? Thanks in advance.
  11. J

    Resolved fail2ban filter apache-badbots "unknown"

    I'll keep that in mind, thanks!
  12. J

    Resolved fail2ban filter apache-badbots "unknown"

    Hi, I've seen in my server in the last few months a lot of seemingly malicious "-" "-" entries in the access logs also. I created a custom jail just for these entries, instead of trying to use the badbots jail. One caveat: it requires a really fine tuning and monitoring so to not block harmless...
  13. J

    Question Big files, can I delete some of them?

    Hi, you shouldn't delete them, those (.MYD, .MYI, .ibd) are the database table files. Some of them appeared to be wordpress tdatabases tables, you could try to optimize the wordpress databases.
  14. J

    Question webmail ssl

    Hi, make sure that the subdomain webmail.mydomain.com points to your server (if you manage mydomain.com check the DNS settings for the domain).
  15. J

    Question Best solution in order to stop incoming spam to a plesk server

    Sidenote, it will be really helpful if Plesk could integrate in the UI these /etc/spamassassin/local.cf basic configurations.
  16. J

    Question Best solution in order to stop incoming spam to a plesk server

    If your SPF policy is set to "reject if SPF resolves to fail" you can change it to "reject if SPF resolves to softfail", that will take care of the more egregious spam, altough some customers might object because it will also reject mails from real domains who have not been properly configured...
  17. J

    Resolved Sometimes server restarts. (false positive message in Notifications Panel)

    Can you check the actual uptime of the server? I used to get this message also but the server was not in fact restarted, I assumed then that it was the log feature itself that was restarted.
  18. J

    Resolved Cannot restore backup (Permission denied)

    Hi, I have an old test server with Ubuntu and Plesk Onyx 17 that when trying to recover a backup has the same error as this old thread: https://talk.plesk.com/threads/cannot-restore-backup-in-plesk-onyx.341267/ Basically it seems like a permissions issue: Can not deploy content of domain ****...
  19. J

    Cannot restore backup in Plesk Onyx

    Sorry for opening this old thread, I'm having this issue on an old server with Plesk Onyx, the article described does not appear to exists anymore. Any help?
  20. J

    Resolved SPF whitelist? (hotmail.com reports broken SPF records)

    Seems like the good folks at hotmail have already fixed their SPF records, if anybody needed a heads up.
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