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  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. J

    Resolved SPF whitelist? (hotmail.com reports broken SPF records)

    Thanks for the answer. I'll check the first option if this drags too long, altough I've already seen a lot of complaints in the official microsoft forum so hopefully they'll solve it soon enough. Seems like someone forgot to update the hotmail.com spf records.
  2. J

    Resolved SPF whitelist? (hotmail.com reports broken SPF records)

    Hi, apparently someone at hotmail botched their SPF records, it's been widely reported SPF errors in hotmail.com accounts today (Network Tools: DNS,IP,Email). Nothing we can do about it, of course, but, is there a way to whitelist a domain or a network for, and only for, SPF checks temporarily?
  3. J

    Resolved How to get the total disk space usage of log files

    I'm not an expert, but I think it might be safer to change the rotating options. You can rotate the log files by size.
  4. J

    Question How to reset spamassassin training for 1 mailbox

    Hi, is it possible to reset the spamassassin training for one particular mailbox? If I'm not mistaken all the training data is in the /var/qmail/mailnames/domain/name/.spamassassin/ folder. I've tried disable/enable the spam filter for the mailbox from the Plesk UI but it doesn't seem to...
  5. J

    Resolved monitoring 2.5.9 stop working on my plesk server NEED DOWNGRADE

    Confirmed everything back to normal on Debian 9.13 Plesk Plesk 18.0.44.3: monitoring/meta.xml: <version>2.5.10</version> grafana/meta.xml: <version>1.3.7</version>
  6. J

    Resolved monitoring 2.5.9 stop working on my plesk server NEED DOWNGRADE

    Can confirm the issue also present on Debian 9.13 Plesk 18.0.44.3 (same monitoring and grafana version as @ungov). Everything ok on Debian 10.13 Plesk 18.0.51.1.
  7. J

    Resolved Plesk 18.0.44_3 repository error

    Thanks, this issue is now resolved.
  8. J

    Resolved Plesk 18.0.44_3 repository error

    Thanks I will try that. Just to be clear, that won't reinstall anything but just enable the Add Components here?:
  9. J

    Resolved Plesk 18.0.44_3 repository error

    I understand that, my issue is with Add/Remove components. Again, in an older OS (Ubuntu 12 in that case) with Plesk Onyx 17.0.17 it still is possible. The plesk.list repository on the old Ubuntu is this: autoinstall.plesk.com/ubuntu/PSA_17.0.17 precise extras On the Debian 9 is this...
  10. J

    Resolved Plesk 18.0.44_3 repository error

    Hi, I have a legacy server running Debian 9.13 with Plesk version18.0.44-3 (the last one available for the OS), and this morning I got this email: 2023-03-29 06:25:13 INFO: pum is called with arguments: ['--list', '--repo-info', '--json'] 2023-03-29 06:25:16 ERROR: E:The repository...
  11. J

    Resolved Spam black list doesn't work

    If I'm not mistaken, the spam filter blacklist identifies emails from those subdomains as SPAM, but it is to the individual mailboxes filters to either reject SPAM, move it to the SPAM folder or just mark it as such on the subject but still deliver it to the inbox.
  12. J

    Resolved Are server logs (/var/log) included in server-wide Plesk backups?

    Sorry for bumping the thread as it is indeed Resolved. It turns out, for my particular case, the rotated mail.info files had the data I needed. Just a FYI if anyone is in the same position.
  13. J

    Resolved Are server logs (/var/log) included in server-wide Plesk backups?

    Perfect. Thanks!
  14. J

    Resolved Are server logs (/var/log) included in server-wide Plesk backups?

    Well, that's too bad. How can I increase the number of log files for maillog? This is my current /usr/local/psa/etc/logrotate.conf (OS: Debian 10): /var/log/maillog.processed { missingok rotate 3 size 10M compress nocreate } With that I have up to...
  15. J

    Resolved Are server logs (/var/log) included in server-wide Plesk backups?

    Hi, I'm having the same problem. I need to access an older version of maillog and can't find it on a full -no excluded log files- server backup. Anyone can confirm in which tzst file inside a full backup the maillog files are? Thanks.
  16. J

    Resolved Grafana & monitoring error (due to outdated PHP and operating system)

    I think this is an important observation. In an ideal world all of our servers would be up to date but in the real world some customers don't want or, most likely, can´t afford the costs of redesign a website they've already paid for, so many companies are forced to maintain at least one...
  17. J

    Question Plesk stopped Unlimited 14 days license?

    Thanks Peter!
  18. J

    Question Plesk stopped Unlimited 14 days license?

    I might need to do that in the near future due to unsupported OS, it will be helpful to know Plesk team's response time so I can schedule a timetable for the migration.
  19. J

    Question Recover deleted subscription log files

    Hi, a client has mistakenly deleted the logs directory of a subscription. A full subscription backup, with the log files included (I downloaded the backup and checked they're there), did not recover the directory. Is there a way to regenerate these logs inside the subsciption directory...
  20. J

    Question Free trial license cutted down to Web Admin SE Edition?

    Thanks, that is extremely helpful. The "new server with trial license -> plesk migration tool -> shutdown old server -> move license to new server" route was the way I dealt with unsupported OS as I prefer it to the risks of a dist-upgrade. I'm glad that option is still available.
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