• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. G

    Daily reports by e-mail in client environment

    In plesk9 my customers had the option to send daily usage reports by e-mail. Only certain clients like this option. Using plesk11 I cannot find this option if I log in as a client. Has this feature been removed? And if so, can the administrator enable this option only for 1 or 2 clients?
  2. G

    Can't sync subscription with command line interface

    I have a subscription and I'm able to switch the subscription to a given service-plan, but I'm unable to sync the subscription with the plan, using the CLI. These are my commands: /usr/local/psa/bin/subscription --switch-subscription <domain.com> -service-plan Hosting result => The...
  3. G

    disable kronolith

    Hello Igor, Thanks for your reply. It's well possible to remove the packages psa-kronolith and psa-mnemo. However, when running updates through the parallels-installer, it will re-install those missing packages. Do you have any idea where I can find the horde-config, maybe I can disable those...
  4. G

    Disallow changing passwords panel login

    We use our own backoffice for remote logins. Passwords for panel login are encrypted. Is it possible to remove the option for customers to change their password for panel login so they will stay in sync with our own backoffice? If it's not possible, is there a way to decrypt the panel login...
  5. G

    mysql 1045 access denied with phpMyAdmin

    One of my users is unable to connect to his database using phpMyAdmin. The query is: LOAD DATA INFILE '/tmp/phpYXZFfZ' INTO TABLE `count` FIELDS TERMINATED BY ';' ENCLOSED BY '"' ESCAPED BY '\\' LINES TERMINATED BY '\r\n' And mysql reports: #1045 - Access denied for user '<USERNAME>'@'%'...
  6. G

    disable kronolith

    I don't want to offer scheduler management in horde, so I'm looking for a way to disable this. Is it safe to remove the psa-kronolith packages (rpm -e) or will this break things? And if this rpm cannot be removed, is there any other way to disable this option server-wide? Kind regards, Gijsbert
  7. G

    convert mailbox to lowercase ERR (3) [util_exec]: proc_close() failed

    Thanks Igor, by enabling debug mode I fixed this issue. Within mailnames there were some directories with info, Info and/or INFO.
  8. G

    convert mailbox to lowercase ERR (3) [util_exec]: proc_close() failed

    When running the repair function to convert mailboxes to lowercase, I immediatley receive the following error: /usr/local/psa/bin/repair --convert-mailboxes-to-lowercase 2014-10-30T00:11:09+01:00 ERR (3) [util_exec]: proc_close() failed What does this "[util_exec]: proc_close() failed" means...
  9. G

    change service plan with command line interface

    Thanks Igor!
  10. G

    vhost.conf content not available

    For some domain I like to add /usr/share/pear to the include_path using a vhost.conf file. 1) First of all I make sure that no Include line is added in the last_httpd.conf: grep -R .conf /var/www/vhosts/system/<domain>/conf/last_httpd.conf | grep Include ==> no output 2) Now I make a...
  11. G

    Remove domain administrators after upgrade

    When migrating from plesk9 to plesk11 the option "Allow domain administrator access" is no longer there and these users are converted. This is _no_ problem. However, when logging in on plesk11 and open the user-tab I still see those users: "Domain Administrator (<DOMAIN>) Inactive" Although...
  12. G

    change service plan with command line interface

    I have a subscription for domain blah.com and like to add a service plan to this subscription. The current associated service plan is "none". Does anyone know how I can add a service plan to this existing subscription from a shell using the command line interface? If it's not possible through...
  13. G

    Multiple location logfiles

    Oh by the way, they seem to be hard links, but the question remains: why store logfiles within vhosts/system/logs and vhosts/<DOMAIN>/logs?
  14. G

    Multiple location logfiles

    On a plesk11 server (migrated from plesk9) I see multiple locations for the logfiles: /var/www/vhosts/<DOMAIN>/logs /var/www/vhosts/system/<DOMAIN>/logs They don't seem to be (hard)linked. Why store logfiles on 2 different locations? Is there a way to make this more efficient? Kind regards...
  15. G

    Service Plan inside Reseller Plan using CLI

    stupid me, i missed the owner-option :-) Thanks Igor
  16. G

    Service Plan inside Reseller Plan using CLI

    First create a reseller plan, login as reseller and create a service plan. The service plan created by the reseller is also listed in the plans you see as admin. Let me explain a little more. We always gave our resellers full acess to the control panel (admin-login), but we prefer to create a...
  17. G

    Service Plan inside Reseller Plan using CLI

    Dear reader, I like to create some service plans using the cli-tools, /usr/local/psa/bin/service_plan. I am able to create a service plan, but I'm unable to create a service plan inside a reseller plan. For example I cannot "tell" the service_plan script to add the created serviceplan to a...
  18. G

    Bug qmail and remote mailserver

    Dear reader, We have a domain (say blah.com) and under this domain there is an e-mailaddress configures info@blah.com. This mailbox is over quota (50 MB used of 25MB allowed). Now this customer started to use a remote mailserver so we unchecked the option "Activate mail service on domain"...
  19. G

    Passwords are not PLAIN anymore in Plesk 11?

    Decrypt with Crypt::Rijndael, search the net for some examples how to use it in i.e. a bash or perl script
  20. G

    Passwords are not PLAIN anymore in Plesk 11?

    There is a possibility to decrypt the mail, ftp and database passwords, but not the plesk panel login password because it's a SHA-256 one way hash. So a question for parallels left: How can we automate the login from our website (customer environment) to the plesk panel? Will this be possible in...
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