• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

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  1. K

    Issue Bind9 issue - All Queries to ns2.xxx.com for xxx.in/DNSKEY timed out or failed

    I have parked two domain on RHEL8 system and bind9 service is running in chroot environment. I have enabled DNSSEC for both Domain1 & Domain2. When I am analyzing DNSSEC problems for xxx.in domain from DNSSEC Debugger site. I am getting "All Queries to ns2.xxx.com for xxx.in/DNSKEY timed out or...
  2. K

    Question How to check logs if any file or folder is deleted from vhost directory?

    We are checking our instance and we found some files and folders are deleted from document root directory. Is there any way to check who deleted those files and folders?
  3. K

    Issue 503 error - Service Temporarily Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems.

    Did the changes but did not work. Getting this messages now.
  4. K

    Issue 503 error - Service Temporarily Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems.

    I attached the output from dmesg. Just to know the solution would be the same for my case?
  5. K

    Issue 503 error - Service Temporarily Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems.

    Logs from /var/www/vhosts/domain_name/logs/error.logs [ [proxy_fcgi:error] [pid 48626:tid 140400752826112] (104)Connection reset by peer: [client 122.160.37.202:0] AH01075: Error dispatching request to : , referer: Customer Login [proxy_fcgi:error] [pid 70941:tid 140400845113088] [client...
  6. K

    Issue 503 error - Service Temporarily Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems.

    Getting 503 error. I have found some error from website and domains logs. I have attached the screenshot. Any help would be highly appreciated.
  7. K

    Question Plesk Migration from Azure to AWS.

    I have not tried yet. I have multiple domain hosted on the server. Does plesk Migrator Support Obsidian 18.0.43 and Linux 18.04 OS ?
  8. K

    Question Plesk Migration from Azure to AWS.

    We have a Plesk Obsidian Web Pro Edition Version 18.0.43 hosted on Ubuntu 18.04.6 LTS in Azure cloud. Can we migrate it to AWS region? If possible then please share the way.
  9. K

    Issue Getting Server Error 403 Forbidded.

    Attached both the locations content.
  10. K

    Issue Getting Server Error 403 Forbidded.

    PFA
  11. K

    Issue Getting Server Error 403 Forbidded.

    I understand your point. Now I have installed magento 2.4.2 under /var/www/vhosts/smagento.com/httpdocs directory and its working fine but when I am trying to installing magento 2.4.2 inside /var/www/vhosts/smagento.com/httpdocs/magento1 directory then installation is completing successfully but...
  12. K

    Issue Getting Server Error 403 Forbidded.

    My goal is to create 2 magento2 project under a single domain like below. smagento.com/httpdocs/cs/magento1 >> One magento 2.4.2 installation will be done here smagento.com/httpdocs/cs/magento2 >> Another magento 2.4.2 installation will be done here
  13. K

    Issue Getting Server Error 403 Forbidded.

    Hi Maartenv, Thanks for your reply. I followed this article and did the changes as per the article but after modifying the document root location, it is redirecting plesk login page (title - Domain Default Page).
  14. K

    Issue Getting Server Error 403 Forbidded.

    Hi, I have installed a magneto 2.4.2 inside httpdocs/cs/magento1 directory and It has been installed successfully but when I am trying to accessing the site I am getting Serve Error 403 forbidden. I have attached all the configuration and error snapshot. Any help would be greatly appreciated.
  15. K

    Question Clean Disk Space of Plesk Server (Ubuntu 18.04.5 LTS)

    Hi, Is it safe to remove files from /var/lib/psa/dumps and /var/lib/psa/domains location ? As I found there are so many files and consuming space also. Please find the attached files.
  16. K

    Question Getting error while installing Shopware 6 in Plesk Obsidian 18.0.43

    Please find the attached file. Mariadb Version is 10.3
  17. K

    Question Getting error while installing Shopware 6 in Plesk Obsidian 18.0.43

    I am unable to install shopware 6 in plesk. Is there any thread regarding this?
  18. K

    Question Need advice to install magento 2.4 in plesk hosted in Ubuntu 20.04

    Hi, Could anyone help me to install magento 2.4.3 in plesk hosted on Ubuntu 20.04. It would be a great help for me.
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