• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Search results

  1. Ales

    Issue Installed Extensions don't show

    It's a known bug, please refer to: My extensions page stays blank: TypeError: Can't call method on null.
  2. Ales

    Issue Downloading backup fails

    Perhaps this will help you: Plesk Help Center: How to download a huge backup file from Plesk?
  3. Ales

    Resolved Package Update Manager notification says "Failed to fetch http://updates.atomicorp.com/..."

    Apparently they altered their server configuration to also work with plain http again. As for the ModSecurity rules, e.g. check the timestamps of the /etc/httpd/conf/modsecurity.d/rules/tortix/modsec contents or look into /var/asl/data/updates-data ... A daily update can be manually triggered...
  4. Ales

    Resolved Cannot ping outside plesk server

    This is a OS configuration issue, not Plesk's. Testing from your location (office, home, ...) is likely to fail, as these are not public resolvers. The access is likely to be limited to the server's local network. On the server itself, try 'ping6 2001:8d8:1800:1aa::1'. Besides, ping might be...
  5. Ales

    Question Different Servers for Mail and Web

    You'll need to create the same domain on both Plesk servers. Mail service must be disabled on the one that doesn't use it, hosting can be disabled on the other. The DNS must be set up correctly so that the requests for services end up on the correct server. There are more details, of course...
  6. Ales

    Question Different Servers for Mail and Web

    It is possible, but if you wish to have Plesk on both servers, you'll need two separate Plesk licenses and you'll need to administer them separately. Note, Plesk Multi Server did exist in the past, but it was phased out with the Obsidian release. A centralized mail server was not supported anyway.
  7. Ales

    Question Ram usage 98% after 24 hours

    Just to note, swap can be flushed without rebooting. Not that it generally should be, linux is quite good at managing resources on its own...
  8. Ales

    Resolved Password warning while updating to Obsidian 18.0.21

    What you're asking is practically impossible. The password encryption can't be reversed, therefore the clear text passwords can't be easily recreated. And without the clear text passwords, the automated transfer mechanism has no way of encrypting the passwords using a newer algorithm. Keep in...
  9. Ales

    WordPress Toolkit, and database cluster with ProxySQL

    @Maciej, I would attempt to automate this using Plesk's Event Handlers. An event is triggered when a database user is created, modified or removed, among others, and the event parameters seem sufficient for the task.
  10. Ales

    Resolved Package Update Manager notification says "Failed to fetch http://updates.atomicorp.com/..."

    The Atomicorp server seems to only work over https, while the repository configuration calls for a plain http connection. As a first step I suggest manually altering the repository configuration on your side, this will fix the error. When the updates start flowing again, see if this was perhaps...
  11. Ales

    Question drupal 8 in nginx-only mode

    How did you alter the recipe to use it and what specifically were the errors you've encountered?
  12. Ales

    Question FastCGI sent in stderr: "Primary script unknown"

    This could be normal if the last part of your URL is actually a query string of some sort. Hard to say without seeing the application's directory structure, internal routing and possible rewrite rules...
  13. Ales

    Resolved Error while updating

    This looks like an error in the Atomicorp repository configuration. Their server seems to only work over https, while the repository configuration calls for a plain http conncetion. As a first step I suggest altering the repository configuration on your side. When the updates start flowing...
  14. Ales

    Resolved upgrade from centos 7 to centos 8 supported ?

    Plesk doesn't support CentOS 8 at the moment, so the upgrade is out of the question for the time being...
  15. Ales

    Question Transfer complete Server with plesk

    @jonny_alex, are you moving the actual hardware or just moving the data from one rented server to another? If the latter, then the task is somewhat simpler and the main tools and procedures to look up are those that Peter mentioned. In any case, plan ahead and make contingency plans for various...
  16. Ales

    Question Plesk notification emails SMTP

    Apparently notification emails can't be sent through a SMTP nor can the from address be changed specifically for this purpose. Refer to Plesk Help Center: How to change 'from' field in Plesk email notifications sent to clients? Quite an omission, if you ask me... hopefully this will be added in...
  17. Ales

    Issue Issues when i try to make command plesk repair fs

    Could you please tell us your OS and version? Are you using a VPS and if so, which virtualization technology? What are the permissions of /dev/null etc.? [user@server ~]# ls -als /dev/{null,random,urandom} 0 crw-rw-rw- 1 root root 1, 3 Oct 31 02:03 /dev/null 0 crw-rw-rw- 1 root root 1, 8 Oct...
  18. Ales

    Issue Very high TTFB when selecting FPM Apache vs FCGI :(

    Sorry, I really don't have the time for the entire screencast, intro and all, and it's likely that not many forum members will look at it. Do consider a different approach. Are the two test sites from the first post still active?
  19. Ales

    Question Ban IP with ModSecurity

    The plesk-modsecurity jail in Fail2ban should be exactly what you're looking for.
  20. Ales

    Question Getting regular spikes in Apache & php-fpm memory usage for some reason?

    There might be nothing wrong, these alerts are more or less of an informative nature. Not that they aren't real, it just that they are too vague to be solely relied upon. You'll have to resort to additional tools to get more information. Take a peek into the site and server logs to see what's...
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